In this section:
SBC troubleshooting tools are primarily divided into two categories:
The SBC Core provides several tools to aid in troubleshooting the SBC platform, such as monitoring various system processes and statistics, viewing and interpreting alarms, running diagnostics, and performing call trace simulations. This section provides a guide to the location of these various tools in the SBC Core product documentation.
Navigate the following pages to view, edit, clear, and interpret SBC alarms:
EMA
CLI
View Alarm Details
% show status/table alarms currentStatus
% show status/table alarms historyStatus
Clear Alarms
> request alarms clear
The SIP Options Ping feature is used to verify peer-to-peer connectivity.
EMA
CLI
> request addressContext <addressContext name> cmds optionsPing
EMA
CLI
Refer to the following page for insight in using SIP OPTIONS and ICMP Ping:
Refer to the following pages for detailed information about viewing event logs and the configuration options.
EMA
CLI
Refer to Log Management to download event logs from the EMA.
The SBC provides different hardware troubleshooting tools to aid in troubleshooting the SBC hardware by reviewing, diagnosing, and identifying operational or technical problems. This section provides a guide to the location of these various tools in the SBC product documentation.
The Blink Locator LED helps you to locate the SBC chassis in the rack. It also specifies the Locator LED is turned ON or OFF to locate the SBC.
EMA
EMA
CLI
% show status system ledStatus
Physical Inspection
Front panel LED descriptions are located on following pages:
EMA
CLI
EMA
CLI
> request system serverAdmin <server_name> forceCoreDump