The Sonus SBC 1000/2000 captures system-wide alarms and events which can be viewed (and configurable) directly from the WebUI. In addition to logging, These alarms/events serve a very useful purpose when troubleshooting configuration issues or when diagnosing problems.
Accessing the Alarms View
- In the WebUI, click the Monitor tab.
The Alarm View pane is located at the bottom of the screen.
Alarm View Pane
- In the row listing the alarm, click the arrow icon
or the popup icon 
.
Alarm Color Reference and Types
Active alarms are displayed with different colors based on the severity.
Severity Level | Color | Description |
|---|---|---|
Critical | Red | This represents the highest severity an alarm can have and the system needs immediate attention. |
Major | Orange | Alarm that has a significant impact on the system, for example: Signaling group is down |
Minor | Yellow | Alarm that has a moderate impact on the system, for example: AD cashing failed |
Warning | Blue/Cyan | Lowest severity level of the alarm, for example: Route temporarily disabled |
For more information about individual alarms and events, see the Alarms and Events Reference.
Acting on Displayed Alarms
In the event of finding new alarms, address what is causing them by following these instructions:
- In the WebUI, click the Monitor tab.
- The Alarm View pane is located at the bottom of the screen.
- In the list of alarms, select one or more alarms.
- Click one of the icons above the list of alarms:
- Acknowledge - Click this icon to indicate that corrective action is being taken by a system administrator.
- Unacknowledge - Click this icon to indicate that this alarm is to be considered by a system administrator.
- Clear - Click this icon to indicate that the alarm is resolved.
Changing the Refresh Rate
- In the WebUI, click the Monitor tab.
- The Alarm View pane is located at the bottom of the screen.
- Click the Properties
icon. - In the Refresh Interval field, enter an interval in seconds (default is 60 seconds).
- Click OK.
Overview
Content Tools