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Use this workflow to order a license and generate a license key for your
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Refer to Edge 8000 Series Product Overview: Licensing for an explanation of available options when initially placing an order or later upgrading. Refer to Return a Defective Product (RMA Process) for the case of an RMA action. |
Prerequisites
- Administrator (admin) login access to the
WebUISpacevars 0 product4
Workflow
Step | Action |
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1 | |
2 |
Order a License
Start
- A software license must be purchased from
Sales. To purchase a license, contact Ribbon as follows:Spacevars 0 company - Contact a Ribbon Partner.
- Contact Sales and Support: 1-833-742-2661.
- Fill out the Contact Form (go to https://ribboncommunications.com and click Contact).
- Once you purchase complete the license, you will receive further instructions from order,
sends you further instructions via email.Spacevars 0 company - For SWe Edge
licensing, the instructions explain how to access the licensing self-service portal which you will then use to generate a SWe Edge license key. You later use the key to install theSpacevars 0 product4
license.Spacevars 0 product4 - For Router licensing,
ships the product with the appropriate Router license installed if this is a new installation. For an upgrade or an RMA action,Spacevars 0 company
sends the license key once you complete the purchase orderRouter license, which must be installed.Spacevars 0 company - For Analog licensing,
always ships the product with the appropriate Analog license installed and activated. No further additional action is required for Analog licensing.Spacevars 0 company
- For SWe Edge
Generate a SWe Edge License Key
Start
- Locate and record the SBC SWe Edge ID from your device.
- From the System tab of the
WebUI, click the Overview tab.Spacevars 0 product4 - Record the SWe Lite ID number. This serves as the SWe Edge ID.
- From the System tab of the
- Access the
Self-Service Licensing and Download Portal and enter credentials.Spacevars 0 company - Click Generate License Key.
- Click Configuration.
- Enter the SBC SWe Edge ID in the UUID#1 field and click Generate.
Within 24 hours, you will receive an email (check spam folder) with an attachment. - Save the file attachment, which is the license key in .XML format.
This is the license key you will need for the license installation.
Overview
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