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Add_workflow_for_techpubs
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Use this workflow to order a license and generate a license key for your

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0product
device and, for the
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0product4
application, to generate a SWe Edge license key.

Multiexcerpt
MultiExcerptNameRefer to Product Intro - Licensing

Refer to Edge 8000 Series Product Overview: Licensing for an explanation of available options when initially placing an order or later upgrading. Refer to Return a Defective Product (RMA Process) for the case of an RMA action.


Prerequisites

  • Administrator (admin) login access to the
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    0product4
    WebUI

Workflow

Order a License

Start

  1. A software license must be purchased from
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    0company
    Sales. To purchase a license, contact Ribbon as follows:
    1. Contact a Ribbon Partner.
    2. Contact Sales and Support: 1-833-742-2661.
    3. Fill out the Contact Form (go to https://ribboncommunications.com and click Contact).
  2. Once you purchase complete the license, you will receive further instructions from order,
    Spacevars
    0company
    sends you further instructions via email.
    1. For SWe Edge
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      0product4
      licensing, the instructions explain how to access the licensing self-service portal which you will then use to generate a SWe Edge license key. You later use the key to install the
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      0product4
      license.
    2. For Router licensing,
      Spacevars
      0company
      ships the product with the appropriate Router license installed if this is a new installation. For an upgrade or an RMA action,
      Spacevars
      0company
      sends the license key once you complete the purchase orderRouter license, which must be installed.
    3. For Analog licensing,
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      0company
      always ships the product with the appropriate Analog license installed and activated. No further additional action is required for Analog licensing.

Generate a SWe Edge License Key

Start

  1. Locate and record the SBC SWe Edge ID from your device.
    1. From the System tab of the
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      0product4
      WebUI, click the Overview tab.
    2. Record the SWe Lite ID number. This serves as the SWe Edge ID.
  2. Access the
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    0company
    Self-Service Licensing and Download Portal and enter credentials.
  3. Click Generate License Key.
  4. Click Configuration.
  5. Enter the SBC SWe Edge  ID in the UUID#1 field and click Generate.
    Within 24 hours, you will receive an email (check spam folder) with an attachment.
  6. Save the file attachment, which is the license key in .XML format.
    This is the license key you will need for the license installation.