Obtaining and Installing an SBC SWe Lite Production License

FIRST STEPS - Identify the Correct Release and SBC SWe Lite ID Before Generating a Permanent License

Before generating an SBC SWe Lite Permanent License, do the following:

• Confirm the SBC SWe Lite was first installed and activated (whether on-premises or in public deployments) with Release 9.0.0, 8.1.5 or later, or Release 8.0.4 software (to identify the SBC SWe Lite's software release, refer to Viewing the Software Version and Hardware ID). If the SBC SWe Lite was initially installed and activated with Release 8.1.0 or 8.0.3 or earlier, do not generate a license file from this portal at this time. Instead, disregard all further actions on this page and contact Ribbon support for the next steps.  An attempt to generate a license without Ribbon support results in an SBC SWe Lite operation failure, and delays the roll-out of SBC services.
• When submitting the SBC SWe Lite ID to generate the license file, confirm you are using the correct SWe Lite ID value: a 32 character string found in the Release 9.0.0, 8.0.4, or 8.1.5 System Overview display.

Before generating a license, identify the SWe Lite ID in System Overview as follows:

1. In the WebUI, click the System tab.
2. In the System page, click the Overview tab.
3. Identify and record the the correct SWe Lite ID (see Figure 1 as an example) before generating a license, and proceed to Prerequisites.

Release 9.0.0 - Correct SWe Lite ID (Use this field for License Generation)

Prerequisites

Ordering Production Licenses

A software license must be purchased from Ribbon Sales. To purchase a license, contact Ribbon as follows:

• Contact a Ribbon Partner
• Contact Sales and Support: 1-833-742-2661
• Fill out the Contact Form (https://ribboncommunications.com and click Contact)
  

Once the license is purchased, you will receive instructions via email for accessing the licensing portal.

Available licenses for purchase are as follows:

• Licenses for public cloud (e.g. Microsoft® Azure™ and Amazon Web Services (AWS)) deployments: Working with Licenses.
  
• Licenses for on-premises VMM (Virtual Machine Monitor) deployments (e.g. KVM, Microsoft Hyper-V, or VMware ESXi): Working with Licenses.

Prerequisites for Microsoft® Azure™-Based SBC SWe Lite Production License Installation

Follow these prerequisites before generating a production license:

1. Deploying an SBC SWe Lite via Azure Marketplace.
2. Running Initial setup on SBC SWe Lite.

Prerequisites for Amazon Web Services (AWS)-Based SBC SWe Lite Production License Installation

Follow these prerequisites before generating a production license:

1. Deploying an SBC SWe Lite via Amazon Web Services - AWS.

2. Running Initial setup on SBC SWe Lite.

Prerequisites for On-Premises Based SBC SWe Lite Production License Installation

Follow these prerequisites before generating a production license:

1. Downloading the SBC SWe Lite Package for On-Premises Deployment.
2. Installing SBC SWe Lite on the VMM of choice:
   1. Installing SBC SWe Lite on KVM Hypervisor.
   2. Installing SBC SWe Lite on VMware ESXi.
   3. Installing SBC SWe Lite on Microsoft Hyper-V.
3. Running Initial setup on SBC SWe Lite.
   

Generating and Installing an SBC SWe Lite Production License

Generate and install a license as follows:

1. Locate and record the SBC SWe Lite ID. Refer to Viewing the Software Version and Hardware ID.

2. Access the Self-Service Licensing and Download Portal.

   
   

   Self-Service Licensing and Downloads

   

3. Enter credentials to gain access.
4. Click Generate License Key.

5. Click Configuration.

   SWe Lite ID and Email - Additional Notes

   • In some instances the SBC SWe Lite ID may be named SWe Lite ID#.
   • The string under Hardware ID(s): should be equivalent to the SBC SWe Lite ID you submitted when you generated your license. If different, re-visit your email inbox for another email or, alternatively, contact Ribbon Customer Support.

6. Enter the SBC SWe Lite ID in the UUID#1 field and click Generate. Within 24 hours, you will receive an email (check spam folder, clutter, etc).

   If you do not receive your email within 24 hours, re-visit your email inbox and check spam, clutter, etc. If still not found, contact Ribbon Customer Support.

   This email includes the EdgeView Management ID. For information about how to apply the EdgeView Management ID, refer to either Configuring for EdgeView during Initial Setup or Configuring for EdgeView at Node-level.

   
   

   Enter SWe Lite ID

   

   The following is an example of the email you will receive.

   Caution

   You cannot use the EdgeView Management ID as it appears in the email unless it contains colons. If the EdgeView Management ID in the email does not have colons, refer to the EdgeView Management ID instructions in either Configuring for EdgeView during Initial Setup or Configuring for EdgeView at Node-level.

   Example Email

   

7. Save the file attachment (license file in .XML format) to your PC.
8. In the WebUI, click the Settings tab.
9. Access Licensing > Install New License.
10. Click Choose File.
11. Select the license file you saved from the Ribbon email, and click Open.
12. Click Decode to confirm license is correct before applying.
13. Click Apply.
    

14. To view currently installed licenses, access System > Licensing > Current Licenses.

    A reboot is recommended after applying a new license.

Next Steps

Configure the SBC SWe Lite according to desired deployment requirements. Suggested next steps include:

• Refer to the Best Practice document that reflects your deployment of choice, such as:
  • Working with Microsoft TEAMS
  • Best Practice - SWe Lite Interoperability with Skype for Business
  • Best Practice - Configure SBC Edge with Polycom VVX Local Survivability
  • Best Practice - Connecting to Exchange Online Unified Messaging (UM)
  • SIP Trunking Between SIP Border Elements
• Visit Using the Easy Configuration Wizard.