Not supported by SBC SWe Lite in this release.

This operation allows you to load new software into the Recovery partition of the ASM. There are a number of reasons why you would want to do this:

  • To update the recovery partition with newer software, allowing one to be better prepared should they need to Re-initialize the ASM at a later date.
  • To put a completely different software load onto the ASM. For example, convert a Windows only ASM to an SBA ASM or vise versa. To do so, follow this procedure then perform the procedure described in the Re-initializing the ASM section.

This operation does not actually erase, replace or load the ASM software itself - it only updates the recovery partition. To apply an image installed here, see Re-initializing the ASM.

Before You Begin

This operation can only be performed when the Sonus SBC 1000/2000 Communication service becomes operational. In other words, only when a valid ASM IP address has been configured either via the Initial Setup or the ASM IP Settings.

In addition, you will need to obtain:

Preparing the USB Flash Drive

  1. Insert the flash drive into your PC.
  2. Format the flash drive for the NTFS file system (if you have not done so already). This is necessary due to the large size of the image files.
    To perform this in Windows, do the following:
    1. Browse to Computer and find the flash drive.
    2. Right-click it, and select Format....

    3. Select NTFS from the File system dropdown, and click Start.

      Format PNY

       

       

  3. Locate the image file mentioned above - we require a file called ASMimage.tar.
  4. Copy ASMimage.tar to the root directory of the USB drive.

Make sure that the image file is not located in a subdirectory of the flash drive.

Load a New ASM Image from USB

  1. Insert the prepared flash drive into one of the ASM USB ports of the Sonus SBC 1000/2000 system.

    • Updating the ASM Recovery Partition on the Sonus SBC 2000- directly plug it into the USB Port for the ASM.

      Front Panel

      #

      Name

      Description

      1

      Reset

      System reset button. For more information, see Resetting the Sonus SBC 1000-2000 to Factory Defaults.

      2

      USB Ports

      USB ports for Sonus SBC 1000/2000 main board

      3

      Power

      Power Status LED

      4

      Alarm

      Alarm Status LED

      5

      Peer Node

      Peer Node Status LED (also recognized as the Locator LED)

      6

      Ready

      Ready Status LED

      7

      Admin Port

      System Administration Ethernet Port – do not connect to your live network - see warning below

      8

      Ports 1 - 4

      Ethernet Ports 1 - 4

      9

      USB Ports

      USB ports for the Application Service Module (ASM) (when installed)

      10

      Expansion Bay

      Future expansion bay

      11

      Expansion Bay

      Networking expansion bay

      12Ethernet Port StatusEthernet Status LED

       Admin Port

      The Administrative IP port should be used for Running Initial Setup as well as all management related functionality from the web browser.

      Application Ethernet Ports

      When two or more LAN Ethernet ports are on the same Bridge (as in the factory-default Sonus SBC 1000/2000 configuration), they must not be connected to the same Ethernet switch or Ethernet network. Doing so creates a broadcast loop in the Ethernet network, rendering the network unusable. You may work around this issue by connecting the Ethernet ports directly to an intelligent switch or router running a spanning tree protocol.

    • Updating the ASM Recovery Partition on the Sonus SBC 1000- directly plug it into the USB Port for the ASM.

       

       

      SBC 1000 Front Panel with USB and Ethernet Ports

       

      1

      Reset

      System reset button. For more information, see Resetting SBC Edge to Factory Defaults.

      2

      USB Ports

      USB ports for SBC Edge1000/2000 main board – see USB ports below. 

      3

      Status LEDs

      Click here for details.

      4

      Ethernet Port 1 - 3

      Ethernet Ports 1-3 with Ethernet Status LEDs

       

       

      SBC Edge 1000 Front Panel with USB, Ethernet, and T1/E1 Ports

       

      1Reset

      System reset button. For more information, see Resetting SBC Edge to Factory Defaults

      2USB Ports

      USB ports for SBC Edge1000/2000 main board – see USB ports below. 

      3Status LEDs Click here for details.
      4Ethernet Ports 1-3Ethernet Ports 1-3 with Ethernet Status LEDs.
      5T1/E1 PortsAvailable when licensed. See Managing Telephony Ports for details.
       

      SBC Edge 1000 Front Panel with USB, Ethernet, SBA, and ASM Ports

      1

      Reset

      System reset button. For more information, see Resetting SBC Edge to Factory Defaults

      2

      USB Ports

      USB ports for SBC Edge1000/2000 main board – see USB ports below.

      3

      Status LEDs

      Click here for details.

      4

      Ethernet Ports 1-3

      Ethernet Ports 1-3 with Ethernet Status LEDs.

      5Ethernet Port 4
      • For CCE connection to Office 365
      • To connect the ASM to a second network
      • To connect a VM to a different network than the ASM
      6USB PortsUSB ports for the Application Service Module (ASM).
       

       

      SBC Edge 1000 Front Panel with USB, Ethernet, T1/E1, and SBA Ports

       

      1

      Reset

      System reset button. For more information, see Resetting SBC Edge to Factory Defaults

      2

      USB Ports

      USB ports for SBC Edge1000/2000 main board – see USB ports below.

      3

      Status LEDs

      Click here for details.

      4

      Ethernet Ports 1-3

      Ethernet Ports 1-3 with Ethernet Status LEDs.

      5T1/E1 PortsAvailable when licensed. See Managing Telephony Ports for details.
      6Ethernet Port 4
      • For CCE connection to Office 365
      • To connect the ASM to a second network
      • To connect a VM to a different network than the ASM
      7USB PortsUSB ports for the Application Service Module (ASM)
       

      USB Ports

      Usage

      The SBC Edge 1000 front panel includes two pairs of USB ports.

      Callout NumberPurpose

      2

       

      These ports are used to attach an external USB drive to store core dumps for troubleshooting and as a survivability mechanism for Active Directory Caching (when configured). See Support section below for proper usage.

      6
      (in Fig. 3)


      7
      (in Fig. 4)

      If your SBC Edge 1000 has a built-in Application Service Module (ASM), this USB port is primarily used for Updating the ASM Recovery Partition, and to (optionally) transfer files between a USB drive and the ASM.

      Support

      (warning) The following section is applicable only to the USB ports on location 2 on the SBC Edge 1000 front panel.

      For the SBC Edge to properly recognize the USB thumb drive, you must ensure the following prerequisites are satisfied:

      • The USB storage must be of FAT32 file format.
      • The storage must be at least 1GB (or more) in size.
      • The SBC does not require a reboot after the USB drive is installed.

  2. In the WebUI, click the Tasks tab.
  3. In the left navigation pane, under Application Solution Module, click Update ASM Recovery Partition.

  4. Click the Apply button to begin the installation of the new image.

    Loading and installing the new image can take up to 10 minutes.

  5. Wait for the following message to be displayed:

    Image Installation Complete

     

     

  6. Remove the USB flash drive from the system.

The Recovery partition has now been updated.

In most cases, updating the recovery partition should not require re-initializing the ASM. Updating the recovery partition as part of an upgrade to SBC firmware in order to keep the Application Solution Module (ASM) in step with the current SBC code version does not require re-initializing the ASM. If you do re-initialize to apply the image you just installed, the ASM task restores the ASM to an unconfigured state, and replaces all software and settings with the image in the Recovering partition of the ASM. See Re-initializing the ASM for specific information.