This document describes the recommended procedure for upgrading SBC 1000/2000 to its most current release.
You will need current software maintenance to perform the upgrade.
Read the release notes for the target SBC 1000/2000 software version. The upgrade notes (in particular) contain important information that may be relevant to your SBC 1000/2000 configuration. A newer version of SBC 1000/2000 may have different requirements than the previous version.
Make sure your environment still complies with the SBC 1000/2000 requirements and supported platforms.
The End of Support Announcements for SBC Edge and SWe Lite page has important information regarding platform support for future versions of SBC 1000/2000.
You must Backup your Sonus SBC Edge data in the unlikely event that you encounter an issue with your SBC 1000/2000 upgrade and need to 'roll back' by downgrading back.
Sonus recommends renaming the backup filename to indicate the current software version and build number. For example, rename the backup to Sonus SBC 1000/2000-1.3.0-b80.tar.gz
if you are currently running a SBC 1000/2000 version 1.3.0 build 80.
Refer to the appropriate upgrade instructions below for your SBC 1000/2000 hardware configuration:
Starting in Release 5.0, Sonus ASM will be using Windows Server 2012R2 in order to prepare for Skype for Business SBA.
The ASM may become unavailable if you upgrade the Sonus SBC 1000/2000 firmware before upgrading the ASM SBC Communication Service.
Follow these steps to upgrade the SBC Communication Service:
uxcommsvc-release-A.B.C.zip
, where A.B.C refers to the version you are upgrading to..zip
file and unpack it to a temporary folder. This will produce a Setup.msi
file.You now may proceed with upgrading the SBC 1000/2000; follow the instructions below.
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.Congratulations, you have completed upgrading the SBC 1000/2000! Proceed to the Upgrade Check List.