Calls to Exchange Subscriber Access (EUM SA)

Calls to Exchange Subscriber Access (EUM SA)

This module processes calls to Exchange for voicemail retreival. It verifies the call is to the Exchange SA number.

1. Add a EUM SA Transformation Table.

   Transformation Table - Is the Call to EUM SA?

    
   
   Add any combination of transformations that would be employed to call the Exchange Subscriber's Access number.
   
   

2. Create a Route Table for Exchange.

   Route Table - EUM Routes

   

3. Create a Call Route Entry to Exchange.

   Call Route Entry to Exchange

   

4. Create an Action for Routing to EUM.

   Action Configuration - Action, Route to EUM

   

5. Create an Entry in the Action Set.

   Action Set Entry

   

AutoID Caller to EUM

This module attempts to change the calling number to the caller's UMbox number (so that the caller is not queried for a UMbox number). The module queries AD for the calling number.

1. Create a Transformation Table.

   Transformation Table - AutoID Caller to EUM SA

   

2. Create the Transformation Table entries.

   Transformation Table Entries to AutoID Caller to EUM

   

   Settings
   Store the calling number in UserValue5:
   Check UserValue5 against AD mobile attribute:
   Check UserValue5 against AD telephoneNumber attribute:
   Trim the number in UserValue5 to the number of digits in the dialplan (default 4):
   Copy the Exchange SA number in UserValue1 to the Calling Number IE:

   If you change the value of an IE in a successful Transformation Table, that value will persist for remainder of the Action Set. Unlike a Call Route, the initial values of the IEs will not be restored when the next Action Set Entry is processed.

3. Create Action Set Entry

   Action Set Entry - EUM AutoID Caller to Exchange

   

Important Notes