In this section:
To create or modify an existing Action Configuration:
In the left navigation pane, go to Call Routing > Call Actions > Action Configuration.
Action Configuration Table
In the left navigation pane, go to Call Routing > Call Actions > Action Configuration.
Click the Create Action Configuration Entry (
) icon at the top of the Action Configuration Table page.Create Action Configuration Entry
Specifies the action to be taken. The action tells the call routing function the next step to take when setting up a call. For example, when Send Alert is selected, the next step in the call routing function is for an alert message to be sent (as part of the Action Set). Default entry: Route Call.
Possible actions include:
Action | Definition |
---|---|
Route Call | Call is routed. If the Timeout field is set, the SBC waits for the amount of time specified in the Timeout field before routing the call. From the Route Table field, select a route for this call. |
Send Alert | Alert is sent before the call is routed. |
Send Connect | Connect message is sent from SBC. |
Release Call | Call is released. With this option, a Q.850 Cause Code can be configured. |
Detect CNG | Fax call is detected and routed to the appropriate fax endpoint. From the Timeout field, specify the length of time for the SBC to wait for CNG to be detected. See Best Practice - Configuring One Number Fax. |
Route Call, Await Connect Timer | SBC routes the call, and waits for the amount of time specified in the Connect Timer field for the call to connect. From the Route Table field, select a route for this call. |
Generic Timer | Enables a timer used for the SBC to pause before proceeding to the next action. Use this action to get call routing to pause to allow some external event to occur, or delay the call connect process to match the far-end requirements. From the Timeout field, specify the length of time. |
Invoke Action Set | Specifies another Action Set to be invoked. When this option is selected, you can choose which Action Set to begin. |
For detailed information on how to use the Detect CNG option for fax calls, see Configuring SBC Edge for One Number Fax in MS Exchange Environment.
For detailed information on Action Sets, see How Action Sets Work.
Specifies the Routing Table to use in this action. The field is available only when Route Call and Route Call, Await Connect Timer are selected from the Action drop down list.
Specifies the Cause Code to send when a call is released. This field is available only when Release Call is selected from the Action drop down list.
Specifies the length of time the
Specifies the length of time before a timeout occurs. This field is available only when Generic Timer or Detect CNG is selected from the Action drop down list. Valid entry: 10 - 3600000 milliseconds. Default entry: 4000.
Specifies the Action Set to be invoked. Options for this field are populated from the Action Set Table. See Managing Action Sets.This field is available only when Invoke Action Set is selected from the Action drop down list.
See also How Action Sets Work.