Action Configurations are the individual steps (actions) that make up an Action Set (Action Sets allow you to perform additional actions before routing a call). Through Action Configuration, you create an Action (such as Route Call, Send Connect, Detect CNG, etc.) and assign a Routing table to perform that action.
For information about how Action Configurations are used, see Managing Action Sets and How Action Sets Work.
In the left navigation pane, go to Call Routing > Call Actions > Action Configuration.
Working With Action Configuration
To view a actions's properties:
To delete an entry, select the checkbox next to the entry and then click the Delete (
) icon.