In this section:
Overview
This page provides information and instructions for running the initial setup of a new
Review Before you Begin - Latest Security Bulletins/Software/Security Patches Available and then select an option below that matches your system status.
Run Initial Setup/Install Software - How to Proceed
Do you have... | Click |
---|---|
A new unit out of the box that contains an SBA (Survivable Branch Appliance) | Run Initial Setup for Systems with SBA |
A new unit out of the box that contains a Cloud Connector Edition (CCE) | Run Initial Setup for Systems with Cloud Connector Edition (CCE) |
A new unit out of the box (no SBA or CCE) | Run Initial Setup for Systems without SBA or CCE |
An existing SBC with an SBA (Survivable Branch Appliance) | Install Software/Security Patches for Existing Systems with SBA |
An existing SBC with a Cloud Connector Edition (CCE) | Install Software/Security Patches for Existing Systems with Cloud Connector Edition (CCE) |
An existing SBC (no SBA or CCE) | Install Software/Security Patches for Existing Systems without SBC or CCE |
For more information on downloading the latest software from the Ribbon Support Portal, refer to Downloading Software from the Ribbon Support Portal.
Before you Begin - Latest Security Bulletins/Software/Security Patches Available
Security Bulletins
Security Vulnerability Bulletins provide information for protecting the SBC against specific security threats. To view the latest information about security bulletins impacting
Latest Software and Security Patches
The tables below lists the latest software and security updates available. Ensure you have the latest software installed to protect the SBC against vulnerability to security threats.
All software and security updates are available from Ribbon Support Portal.
Latest Software Release
Product | Software/Update Package |
---|---|
SBC 1000 Software | sbc1000-release-11.0.1.build634.img |
SBC 2000 Software | sbc2000-release-11.0.1.build634.img |
SBC Comms | UXCOMMSVS-release-11.0.1.build634.zip |
Latest Security Patches - ASM Roll-up
Latest Security Patches - Cumulative Updates
Release | Release Date | More Information |
---|---|---|
Skype for Business 2015 | February 2022 | KB3061064 |
Run Initial Setup and Install Latest Software/Security Patches on New SBC
You must run initial setup on a new
ASM Type | Reference at the end of the product code |
---|---|
CCE | -CL |
SBA | -S |
See below for an SBA example:
Identify System Type - SBA Example
The software files referenced below are examples only; see Latest Software and Security Patches.
For Systems with SBA (Survivable Branch Appliance)
Running initial setup and installing software apply to a new SBC that contains an SBA (Survivable Branch Appliance).
Start
- Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start ) included with the device.
- Run initial setup. Refer to Running Initial Setup.
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- If required, download the latest software from the Ribbon Support Portal.
- SBC Comms – UXCOMMSVC-releaseX.X.X.buildxxx.zip
- SBC Software – Unable to show "metadata-from": No such page "_space_variables"(sbc1000-release-X.X.X.buildXXX.img),Unable to show "metadata-from": No such page "_space_variables"(sbc2000-release-X.X.X.buildXXX.img).
ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip
ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip
- Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
- Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.
To apply the ASM Roll-up, internet access is required. An alternative approach is to apply the ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.
- For the Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
- Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
For Systems with Cloud Connector Edition (CCE)
Running initial setup and installing software apply to a new SBC that contains a Cloud Connector Edition (CCE).
Start
- Follow the installation and setup instructions in the Quick Start card ( SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
- Run initial setup. Refer to Running Initial Setup.
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- If required, download the latest software from the Ribbon Support Portal.
- SBC Software – Unable to show "metadata-from": No such page "_space_variables"(sbc1000-release-x.x.x.buildxxx.img),Unable to show "metadata-from": No such page "_space_variables"(sbc2000-release-x.x.x.buildxxx.img)
- SBC Software –
- Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
- Configure the SBC for CCE-related data. Refer to Integrating With Office 365.
- Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
For Systems without SBA or CCE
Running initial setup and installing software apply to a new SBC that contains an SBA (Survivable Branch Appliance).
Start
- Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
- Run initial setup. Refer to Running Initial Setup.
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- If required, download the latest software from the Ribbon Support Portal.
SBC Software –
Unable to show "metadata-from": No such page "_space_variables"(sbc1000-release-X.X.X.buildXXX.img),Unable to show "metadata-from": No such page "_space_variables"(sbc2000-release-X.X.X.buildXXX.img)
Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
Install Latest Software/Security Patches on Existing SBC
The
To identify the the ASM type included in the system, SBA (Survivable Branch Appliance) or Cloud Connector Edition (CCE):
- In the WebUI, go to Tasks > Operational Status. The ASM image type is listed under Status - Image Description. Refer to Viewing Status for the SBA and ASM.
The software files referenced below are examples only; see Latest Software and Security Patches.
For Systems with SBA (Survivable Branch Appliance)
Installing the latest software/security patches apply to an existing SBC that contains an SBA (Survivable Branch Appliance).
Prerequisites
SBA updates are completed through the ASM Roll-up packages and Cumulative Updates.
- These instructions assume your system is up and running.
Start
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- For the latest software and security patches, download the necessary files from the Ribbon Support Portal.
- SBC Comms – UXCOMMSVC-releaseX.X.X.buildXXX.zip
- SBC Software –Unable to show "metadata-from": No such page "_space_variables"(sbc1000-release-X.X.X.buildXXX.img),Unable to show "metadata-from": No such page "_space_variables"(sbc2000-release-X.X.X.buildXXX.img)
ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip
ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip
- Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
- Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.
Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.
To apply the ASM Roll-up, internet access is required. An alternative approach is to apply ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.
- For the ASM deployed as a Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
- Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
For Systems with Cloud Connector Edition (CCE)
These instructions for installing the latest software/security patches apply to an existing SBC that contains a Cloud Connector Edition (CCE).
CCE Configuration – How Updates are Installed
Two updates are required:
Cloud Connection Edition Update. Auto-configured when a new release of Cloud connector is available from Microsoft.
Windows update for Host and VM. Covers all Windows updates released by Microsoft that apply on the Host or VM; these can be configured as automatic or manual.
Update the CCE as follows:
Start
- Determine the software release version installed on the SBC. See Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- For the latest software, download the necessary files from the Ribbon Support Portal.
- SBC Firmware – Unable to show "metadata-from": No such page "_space_variables"(sbc1000-release-X.X.X.buildXXX.img), SBC 2000Unable to show "metadata-from": No such page "_space_variables"(sbc2000-release-X.X.X.buildXXX.img)
- SBC Firmware –
- Verify the configuration for accepting CCE automatic updates. Refer to Managing Your Office 365 Tenant.
- Verify the configuration for accepting Windows updates automatically or manually. Refer to Managing Your Office 365 Tenant.
For Systems without SBA or CCE
Start
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- For the latest software and security patches, download the necessary files from the Ribbon Support Portal.
SBC Software –
Unable to show "metadata-from": No such page "_space_variables"(sbc1000-release-X.X.X.buildXXX.img),Unable to show "metadata-from": No such page "_space_variables"(sbc2000-release-X.X.X.buildXXX.img)
Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.