The SBC Edge Portfolio system uses a 3-digit software versioning scheme Major.Minor.Maintenance (patch):

  • Major - updated every major development.
  • Minor - updated for unplanned minor feature development in between major development cycles.
  • Maintenance - updated for hot fixes, and service packs.
  • Patch - present only when used, deliver custom features or bug fixes not covered by the base software.

In addition to the software version, a Build Number is always associated with the base software version and represents the exact build machine, time, and date. Upgrades to these builds are provided to all customers and partners who have maintenance contracts.

Viewing the Software Version and Hardware ID (SBC 1000/2000)

The SBC 1000/2000 software version and build number shown is the based on the firmware running on the active partition:

  1. In the WebUI, click the System tab.

  2. In the System page, click the Overview tab.

Viewing the Software Version and Hardware ID (SBC SWe Edge)

WARNING - IF YOUR LICENSE FORMAT IS NOT VERSION 3 (OR YOU DO NOT KNOW) PERFORM THE FOLLOWING STEPS BEFORE UPGRADING YOUR SBC SWE EDGE SOFTWARE

The License Format Version 2 is obsolete as of the SBC SWe Edge Release 8.0.4 and later 8.0.x releases, and Release 8.1.5 and later (refer to the License Types - Availability table). You can no longer download any SBC SWe Edge software from Ribbon that supports License Format Version 2. Before you upgrade your SBC SWe Edge software, you must determine whether you should contact Ribbon Support to acquire a License Format Version 3 to enable features.

Log into your SBC SWe Edge to locate and record the Software Version (use the information in this Viewing the Software Version and Hardware ID section). Perform the following based on your Software Version:

  • If your Software Version is 8.1.5 (or later) or 8.0.4 (or a later 8.0.x release), upgrade the SBC SWe Edge to your desired software release version.
  • If your Software Version is 8.1.0 or 8.0.3, locate and record the License Version. If your License Version is
    • Version 3, upgrade the SBC SWe Edge to your desired software release version; or
    • Version 2, perform the following steps:
      1. Contact Ribbon Support for a courtesy (free of charge) feature equivalent to the SBC SWe Edge License Format Version 3.
      2. Update the SBC SWe Edge with the newly received license file (formatted to Version 3), and confirm all features previously available prior to the license update are present.
      3. Upgrade the SBC SWe Edge to your desired software release version.
  • If your Software Version is 8.0.2 or earlier, your License Format Version is 2. Contact Ribbon Support for software upgrade instructions.

The SBC SWe Edge software version and build number shown is the based on the firmware running on the active partition. The SBC SWe Edge ID displays the license format source loaded on the SBC SWe Edge. Three license sources are displayed in the license screen:

  • SBC SWe Edge ID. Specifies the SBC SWe Edge ID for SBC SWe Edge License Format Version 3. 

  • License Version. The license version active on the SBC SWe Edge:

    • Version 2 - SBC SWe Edge License Format Version 2

      Caution

      The License Format Version 2 is obsolete as of the SBC SWe Edge Release 8.1.5 and later and Release 8.0.4 and later 8.0.x releases. For more information, refer to the SBC SWe Edge License Format Overview.

    • Version 3 - SBC SWe Edge License Format Version 3.

  1. In the WebUI, click the System tab.

  2. In the System page, click the Overview tab.

    Example of the Overview Tab - SBC SWe Edge starting in Release 8.0.4

    Note

    The preceding screen capture is also an example of the Overview tab in Release 8.1.5, which would have a Software Version of 8.1.5 instead of 8.0.4.

    Caution

    For the SBC SWe Edge Release 8.0.3 or 8.1.0, see the License Format warning if you have a License Format Version 2.

    Example of the Overview Tab - SBC SWe Edge Release 8.0.3

    Note

    The preceding screen capture is also an example of the Overview tab in Release 8.1.0, which would have a Software Version of 8.1.0 instead of 8.0.3.


Reporting a Bug?

If you are about to report a defect, ensure you provide the SBC Edge Portfolio software version along with the build number. You may also be asked to provide the product: SBC 1000, SBC 2000 or SBC SWe Edge.