Versions Compared

Old Version 2

changes.mady.by.user Ribbon Communications

Saved on

compared with

New Version Current

changes.mady.by.user Ribbon Communications

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Add_workflow_for_techpubs
AUTH1UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'}
JIRAIDAUTHCHOR-5988
REV5UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'}
REV6UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'}
REV3UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26cef30cd0, userName='null'}
REV1UserResourceIdentifier{userKey=8a00a0c8601a1bc701602339d1190006, userName='null'}
REV2UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26ca2f03d1, userName='null'}

Excerpt

The EdgeView contains the EdgeView Service Control Center (SCC). The EdgeView SCC can launch an 

Spacevars
0product
instance's UI in your internet browser, which allows you to configure, operate, and monitor the instance if the remote UI connection is currently active. For example, you can configure the EdgeView Agent (EVAgent) logging and view the current connection and remote UI status of the EdgeView connection.

Info
titleNote

To enable this feature for the

Spacevars
0product
, you require the EdgeView 16.0.1 Release or later.

With the EdgeView SCC enabled, the 

Spacevars
0product
sends a SIP signaling group (SG) and port status report and the most recent, highest severity alarm to the EdgeView. The SIP SG and port status report includes information about the SIP SG and port's unique ID, administrative status, and real-time status.

Info
titleNote

If a timeout results in the runtime status not being retrieved, then the 

Spacevars
0product
reports the real-time status as Unknown.


Requirements

To enable the EdgeView SCC, you must configure the EdgeView panel (see the following procedure) according to your

Spacevars
0product
:

  • Spacevars
    0longproduct
    - Configure the EdgeView IP address or FQDN.

  • Spacevars
    0product3
    - Configure the EdgeView IP address or FQDN and the EdgeView Management ID.

    Note
    titleCaution

    When you enter the EdgeView Management ID, you must insert a colon every two characters (00:00:00). Otherwise, the

    Spacevars
    0product3
    cannot connect to the EdgeView.



Note
Info
title
Troubleshooting Notes

For

information about retrieving the EdgeView Management ID, refer to Obtaining and Installing an SBC SWe Lite Production License.

intermittent connectivity failure from the SWe Lite during initial setup


Anchor
anchor
anchor
Configure the 
Spacevars
0product
for EdgeView during Initial Setup

To configure the 

Spacevars
0product
for EdgeView SCC during your initial setup, refer to one of the following procedures:

...

Caption
0Figure
1SBC SWe Lite EdgeView in Initial Ribbon Setup Screen - Enabled


Info

Troubleshooting Tips -  Intermittent Connectivity from SWe Lite to EdgeView

  • Wait at lease 2 -3 minutes minutes before determining connection is down; it may not be instantaneous.
  • Examine the EV Agent (EVAgent) logs and the response to the registration request the SBC transmits to EdgeView. Ribbon testing experienced that when the SBC does not connect to Edgeview, there is usually an error response from Edgeview, and the problem is on the EdgeView side.
  • For a failed response from the EdgeView the retry to connect to EdgeView is not instantaneous. There is an increasing delay with each retry, and  eventually only trying with a very long time out. This increase in delay is by design; when an EdgeView goes down or has connectivity problems, all the devices trying to connect to it will not flood it at the same time with too many requests.

Options to Reconnect

Two options to recover/re-establish connection: