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Note
For SWe Lite Music On Hold, refer to Configuring SBC SWe Lite for Music On Hold.

 

 

This article explains setting up 

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 to use the Music On Hold feature. 

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To upload a music (sound) file:

Upload the file using the Uploading a Sound File procedure in Uploading Music on Hold Files - SBC Edge.

To connect a live audio source through an FXS port:

Specify the live audio source using the Specifying a Live Audio Source procedure in Configuring the Media System.

Connecting an audio source for Music On Hold requires the use of an adapter between

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 RJ11 port and the source device (CD player, radio, iPod. MP3 player, personal computer, etc.). Common adapters include a 3.5mm connector on one end and an RJ11 on the other with an isolation transformer between the two.

Music On Hold volume is controlled from the audio source device (iPod, MP3 Player, etc.). The preferred volume level can be adjusted by listening to the stream, or by examining the RTP trace captured from the SIP call leg of the call. Use the receive gain settings on the FXS port to make any additional fine-tuning volume adjustments.

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