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Calls to Lync Users

This module The configuraiton below routes calls to Lync users. It checks the called number against the msRTCSIP-Line AD attribute to determine if the callee has a Lync number.

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1. Create the Lync Transformation Table.

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   Caption0Figure

   1Transformation Table - Is the Call to a Lync Device?

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2.  

    

   Create the Lync Transformation Table entry .
   This (this entry performs the AD lookup.

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   Caption 0 Figure 1 Transformation Confirms Lync User Image Removed

    

   }
   Input field Type: Called Address/Number
   Input Field Value: =msRTCSIP-Line=
   Output Field Type: Called Address/Number
   Output Field Value: =msRTCSIP-Line=
   Match Type:  Mandatory
   

3. Create a Lync Action in the Action Configuration menu .

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   Caption 0 Figure 1 Action Configuration - Action, Route to Lync Image Removed

    

    

   (include Action: Route Call and specify the applicable Route Table).
   
   

4. Add an entry to the main Action Set.

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   Caption 0 Figure 1 Add the Action Set Entry - Calls to Lync Image Removed

Failover Functionality

1. :
   Execution Condition: Always
   Tranformation Table: Select applicable table
   Action on Success: Action, Route to Lync
   Action on Failure: Continue
   
   

From the Lync Route Table, it is possible to add additional Call Route Entries to provide additional call processing should Lync be down.

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To add failover functionality to Exchange, use the following:

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add an entry to the Lync Routing Table that points to Exchange.

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Failover to Mobile

Add an entry to the Lync Routing Table that points to the callee's mobile phone.

1. Add a Transformation Table to call the mobile.

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   0 Figure 1 Transformation Table - Calls to Mobile
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2. Add the Transformation Table entries.
   

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   Caption 0 Figure 1 Find the Callee's Mobile Number Image Removed

    

    Input field Type: Called Address/Number
   Input Field Value: =msRTCSIP-Line=
   Output Field Type: Called Address/Number
   Output Field Value: =mobile=
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3. Add an entry to the Lync Call Route Table. Panel

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   Caption0Figure1Call Route Entry Sends Call to Mobile

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Summary

Your Lync Call Route Table should now have a route entry to send the call to the Lync server. If the Lync server is down, the call will be re-routed to Exchange to leave voicemail. If Exchange is offline, the calls will be forwarded to the callee's mobile number.

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