Calls to Lync Users

Calls to Lync Users

The configuraiton below routes calls to Lync users. It checks the called number against the msRTCSIP-Line AD attribute to determine if the callee has a Lync number.

1. Create the Lync Transformation Table.

2. Create the Lync Transformation Table entry (this entry performs the AD lookup}
   Input field Type: Called Address/Number
   Input Field Value: =msRTCSIP-Line=
   Output Field Type: Called Address/Number
   Output Field Value: =msRTCSIP-Line=
   Match Type: Mandatory
   

3. Create a Lync Action in the Action Configuration menu (include Action: Route Call and specify the applicable Route Table).
   
   

4. Add an entry to the main Action Set:
   Execution Condition: Always
   Tranformation Table: Select applicable table
   Action on Success: Action, Route to Lync
   Action on Failure: Continue
   
   

From the Lync Route Table, it is possible to add additional Call Route Entries to provide additional call processing should Lync be down.

Failover to Exchange

To add failover functionality to Exchange, add an entry to the Lync Routing Table that points to Exchange.

Failover to Mobile

Add an entry to the Lync Routing Table that points to the callee's mobile phone.

1. Add a Transformation Table to call the mobile.

2. Add the Transformation Table entries.
   Input field Type: Called Address/Number
   Input Field Value: =msRTCSIP-Line=
   Output Field Type: Called Address/Number
   Output Field Value: =mobile=
   .

3. Add an entry to the Lync Call Route Table.