Obtaining and Installing a Permanent SBC SWe Lite Trial License

FIRST STEPS - Identify the Correct Release and SBC SWe Lite ID Before Generating a Trial License

Before generating an SBC SWe Lite Trial License, do the following:

• Confirm the SBC SWe Lite was first installed and activated (whether on-premises or in the public cloud) with Release 9.0.0 or later, 8.1.5 or later, or Release 8.0.4 software (to identify the SBC SWe Lite's software release, refer to Viewing the Software Version and Hardware ID). If the SBC SWe Lite was initially installed and activated with Release 8.1.0 or 8.0.3 or earlier, do not generate a license file from this portal at this time. Instead, disregard all further actions on this page and contact Ribbon support for the next steps.  An attempt to generate a license without Ribbon support results in an SBC SWe Lite operation failure, and delays the roll-out of SBC services.
• When submitting the SBC SWe Lite ID to generate the license file, confirm you are using the correct SWe Lite ID value: a 32 character string found in the Release 9.0.0, 8.0.4, or 8.1.5 System Overview display.

Before generating a license, identify the SWe Lite ID in System Overview as follows:

1. In the WebUI, click the System tab.
2. In the System page, click the Overview tab.
3. Identify and record the the correct SWe Lite ID (see Figure 1 as an example) before generating a license, and proceed to Prerequisites.

Release 9.0.0 - Correct SWe Lite ID (Use this field for License Generation)

Prerequisites - SBC SWe Lite Permanent Trial License

Review Microsoft® Azure™-Based SBC SWe Lite Deployments Documentation

Review SBC SWe Lite Trial Offer for Public Cloud Deployment to ensure the SBC SWe Lite is able to accept the permanent trial license.

Review Amazon Web Services (AWS)-Based SBC SWe Lite Deployments Documentation

Review SBC SWe Lite Trial Offer for Public Cloud Deployment to ensure the SBC SWe Lite is able to accept the permanent trial license.

Review On-Premises Based SBC SWe Lite Deployment Documentation

Review SBC SWe Lite Trial Offer for On-Premises Deployment to ensure the SBC SWe Lite is able to accept the permanent trial license.

Obtain the SBC SWe Lite Permanent Trial License

An SBC SWe Lite permanent trial software license must be acquired from Ribbon Sales. Once the license is ordered, you will receive instructions via email for accessing the licensing portal.

The following permanent trial licenses are available:

• Permanent trial license for public cloud (i.e., Microsoft® Azure™ and Amazon Web Services). Refer to Working with Licenses.
• Permanent trial license for on-premises VMM (Virtual Machine Monitor) deployments (i.e., KVM, Microsoft Hyper-V, or VMware ESXi). Refer to Working with Licenses

Generate and Install a SBC SWe Lite Permanent Trial License

Generate and install SBC SWe Lite Permanent Trial license as follows:

1. Locate and record the SBC SWe Lite ID (see Release 9.0.0 - Correct SWe Lite ID). For more information, refer to Viewing the Software Version and Hardware ID.

2. Access the Self-Service Licensing and Download Portal.

   
   

   Self-Service Licensing and Downloads

   

3. Enter credentials to gain access.
4. Click Generate License Key.

5. Click Configuration.

   SWe Lite ID and Email - Additional Notes

   • In some instances the SBC SWe Lite ID may be named SWE Lite ID#.
   • The string under Hardware ID(s): should be equivalent to the SBC SWe Lite ID you submitted when you generated your license. If different, re-visit your email inbox for another email or, alternatively, contact Ribbon Customer Support.

6. Enter the SBC SWe Lite ID in the UUID#1 field and click Generate. Within 24 hours, you will receive an email (check spam folder, clutter, etc).

   If you do not receive your email within 24 hours, re-visit your email inbox and check spam, clutter, etc. If still not found, contact Ribbon Customer Support.

   
   

   Enter SWe Lite ID

   

7. Save the file attachment (license file in .XML format) to your PC.
8. In the WebUI, click the Settings tab.
9. Access Licensing > Install New License.
10. Click Choose File.
11. Select the license file you saved from the Ribbon email, and click Open.
12. Click Decode to confirm license is correct before applying.
13. Click Apply.

14. To view currently installed licenses, access System > Licensing > Current Licenses. The message on the bottom outlines that the permanent trial features are enabled.

    Current Licenses

    

Next Steps

Return to the relevant on-premises/public cloud trial offer page, to continue the provisioning and deployment of the SBC SWe Lite.