The SBC SWe Edge reports Voice Quality related information to the Ribbon Application Management Platform (RAMP) for operator reporting. The voice quality information is present in the media statistics of the stop CDR record; these reports are stored locally in the SBC and sent periodically (every 60 seconds) to RAMP. When the SBC fails to log a Voice Quality CDR in a local file, an alarm is raised. The alarm is cleared when the Voice Quality CDRs are written to a local file.
When the Voice Quality data is received, RAMP displays specific CDR fields for Voice Quality reporting for each leg of the call (such as latency, delay, jitter, packet loss, call duration, etc). RAMP also offers the option to display the complete CDR and all call logs.
For additional information, see below.
Where to find Voice Quality Information
| Voice Quality Topic | Where to Find |
|---|---|
| Ribbon Application Management Platform | View Voice Quality Reports for SBC Edge Devices |
SBC Edge Portfolio Alarms | Alarms and Events Reference |
SBC Edge Portfolio CDR Fields | Vendor Specific Attributes Reference |
CDR Record Storage
The information below details how the stores the CDR records. The SBC SWe Edge CDR reports are stored locally in the SBC and sent periodically (every 60 seconds) to RAMP. When the SBC fails to log a Voice Quality CDR in a local file, an alarm is raised. The alarm is cleared when the Voice Quality CDRs are written to a local file.
Example CDR Record in Ribbon Application Management Platform
Below is an example of a CDR reported to RAMP, both ingress and egress. These fields depend on the call scenario.
Example SBC SWe Edge CDR Record in Ribbon Application Management Platform
INGRESS Record | Egress Record |
|---|---|
timestamp: "1594808934000", | timestamp: "1594808934000", |
Acct-Status-Type: "2", | Acct-Status-Type: "2", |
Acct-Session-Id: "15948088620000000000", | Acct-Session-Id: "15948088620000000001", |
NET-Session-CallId: "0", | NET-Session-CallId: "1", |
NET-Session-Generic-Id: "1", | NET-Session-Generic-Id: "1", |
Acct-Multi-Session-Id: "15948089161", | Acct-Multi-Session-Id: "15948089161", |
NET-Signaling-Group: "1", | NET-Signaling-Group: "2", |
NET-Channel-Number: "1", | NET-Channel-Number: "1", |
NET-Call-Origin: "1", | NET-Call-Origin: "2", |
NET-Call-Type: "1", | NET-Call-Type: "1", |
NET-Routing-Table-Number: "2", | NET-Routing-Table-Number: "0", |
NET-Primary-Routing-Number: "+14000400001", | NET-Primary-Routing-Number: "+14000400001", |
NET-Disconnect-Cause: "16", | NET-Disconnect-Cause: "16", |
NET-Abort-Cause: "0", | NET-Abort-Cause: "0", |
Acct-Terminate-Cause: "1", | Acct-Terminate-Cause: "1", |
NET-Egress-Final-Routing-Num: "+14000400001", | NET-Egress-Final-Routing-Num: " ", |
NET-Calling-Number: "+17069980467", | NET-Calling-Number: "+17069980467", |
NET-Called-Number: "+14000400001", | NET-Called-Number: "+14000400001", |
NET-Calling-Name: "5000500001", | NET-Calling-Name: "5000500001", |
NET-Channel-Id: "0:1:1", | NET-Channel-Id: "0:2:1", |
Acct-Output-Packets: "0", | Acct-Output-Packets: "0", |
Acct-Output-Octets: "0", | Acct-Output-Octets: "0", |
Acct-Input-Packets: "0", | Acct-Input-Packets: "0", |
Acct-Input-Octets: "0", | Acct-Input-Octets: "0", |
NET-Fwd-Flow-In-Src-Addr: "10.32.106.1", | NET-Fwd-Flow-In-Src-Addr: "10.33.5.61", |
NET-Bwd-Flow-Out-Dst-Addr: "10.32.106.1", | NET-Bwd-Flow-Out-Dst-Addr: "10.33.5.61", |
NET-Fwd-Flow-Out-Dst-Addr: "10.32.241.5", | NET-Fwd-Flow-Out-Dst-Addr: "10.33.5.5", |
NET-Bwd-Flow-In-Src-Addr: "10.32.241.5", | NET-Bwd-Flow-In-Src-Addr: "10.33.5.5", |
NET-Fwd-Flow-In-Dst-Addr: "10.32.106.1", | NET-Fwd-Flow-In-Dst-Addr: "10.32.106.1", |
NET-Fwd-Flow-Out-Src-Addr: "10.32.106.1", | NET-Fwd-Flow-Out-Src-Addr: "10.32.106.1", |
NET-Bwd-Flow-In-Dst-Addr: "10.32.106.1", | NET-Bwd-Flow-In-Dst-Addr: "10.32.106.1", |
NET-Bwd-Flow-Out-Src-Addr: "10.32.106.1", | NET-Bwd-Flow-Out-Src-Addr: "10.32.106.1", |
NET-Fwd-Flow-In-Src-Port: "16384", | NET-Bwd-Flow-In-Src-Port: "1090", |
NET-Bwd-Flow-Out-Dst-Port: "1062", | NET-Fwd-Flow-Out-Src-Port: "16384", |
NET-Bwd-Flow-Out-Src-Port: "16384", | NET-Bwd-Flow-In-Dst-Port: "1090", |
NET-Fwd-Flow-Media-Type: "0", | NET-Fwd-Flow-Media-Type: "0", |
NET-Fwd-Flow-PTime: "0", | NET-Fwd-Flow-PTime: "0", |
NET-RTP-Avg-Latency: "0", | NET-RTP-Avg-Latency: "0", |
NET-RTP-MaxLatency: "0", | NET-RTP-MaxLatency: "0", |
NET-RTP-Avg-Jitter: "0", | NET-RTP-Avg-Jitter: "0", |
NET-RTP-Avg-Remote-Jitter: "0", | NET-RTP-Avg-Remote-Jitter: "0", |
NET-RTP-MaxJitter: "0", | NET-RTP-MaxJitter: "0", |
NET-RTP-Packets-Lost: "0", | NET-RTP-Packets-Lost: "0", |
NET-Fwd-Octets: "0", | NET-Bwd-Octets: "0", |
NET-Fwd-Flow-In-Dst-Port: "1062", | NET-Fwd-Flow-Out-Dst-Port: "1090", |
NET-Fwd-Packets: "0", | NET-Bwd-Packets: "0", |
NET-Bwd-Max-Packet-Outage: "0", | NET-Bwd-Max-Packet-Outage: "0", |
NET-Setup-Time: "1594808916000", | NET-Setup-Time: "1594808916000", |
Acct-Session-Time: "3000", | Acct-Session-Time: "3000", |
NET-Inbound-Seize-Time: "1594808917000", | NET-Outbound-Seize-Time: "1594808917000", |
NET-Alert-Time: "1594808917000", | NET-Alert-Time: "1594808917000", |
NET-Connect-Time: "1594808918000", | NET-Connect-Time: "1594808918000", |
NET-Disconnect-Time: "1594808921000", | NET-Disconnect-Time: "1594808921000", |
NET-Call-Duration: "3000", | NET-Call-Duration: "3000", |
NET-Disconnect-Initiator: "1", | NET-Disconnect-Initiator: "0", |
NET-Post-Dial-Delay: "615", | NET-Post-Dial-Delay: "94156", |
NET-P-Preferred-ID: " ", | NET-P-Preferred-ID: " ", |
NET-Replaced-Header: " ", | NET-Replaced-Header: " ", |
NET-P-Asserted-ID: "<sip:+17069980467;oli=62;rn=+14043530000@one.att.net;user=phone>", | NET-P-Asserted-ID: "<sip:+17069980467;oli=62;rn=+14043530000@one.att.net;user=phone>", |
NET-SIP-Diversion: " ", | NET-SIP-Diversion: " ", |
NET-Local-Addr: "10.32.106.1", | NET-Local-Addr: "10.33.5.61", |
NET-Remote-Addr: "10.32.241.5", | NET-Remote-Addr: "10.33.5.5", |
NET-Net-Interface-Id: "37", | NET-Net-Interface-Id: "38", |
NET-Refer-Call-Transfer-Id: " ", | NET-Refer-Call-Transfer-Id: " ", |
NET-Session-Forked-Call-Id: " ", | NET-Session-Forked-Call-Id: "call-71280200-0000-0010-0312-1", |
NET-Redirect-Number: " ", | NET-Redirect-Number: " ", |
NET-Redirect-Ip-Address: " ", | NET-Redirect-Ip-Address: " ", |
NET-Session-Realm: " ", | NET-Session-Realm: " ", |
NET-Signaling-Port-Num: "5060", | NET-Signaling-Port-Num: "5060", |
NET-Transport-Type: "1", | NET-Transport-Type: "1", |
NET-Signaling-Remote-Port-Num: "10602", | NET-Signaling-Remote-Port-Num: "10606", |
NET-SIP-Call-Id: "1-29320@10.32.241.5", | NET-SIP-Call-Id: "call-71280200-0000-0010-0312-1@10.33.5.61", |
NET-Firmware-Version: "9.0.0v237", | NET-Firmware-Version: "9.0.0v237", |
NET-Local-Time-Zone: "GMT0BST", | NET-Local-Time-Zone: "GMT0BST", |
NET-Gw-Id: "2E09A05631BF9E27393F682B1ED60B42" | NET-Gw-Id: "2E09A05631BF9E27393F682B1ED60B42" |
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