Once you have updated the inactive partition either by Upgrading the Inactive Partition - SBC Edge or by Uploading Firmware Patches, new software does not take effect until you activate newly updated partition. When you activate the partition, the system must reboot to boot from the desired partition. All configuration is preserved when you activate the partition.

The instructions outlined include rebooting the SBC Edge Portfolio/SBC SWe Edge. This will disrupt call services on the SBC Edge Portfolio/SBC SWe Edge and should only be completed during a planned service outage.


SBC 1000/2000 Users, Please Read!

You must follow the instructions outlined in the Ribbon SBC 1000/2000 Upgrade guide before proceeding with the steps outlined on this page. The upgrade guide includes important prerequisites for Ribbon SBC 1000/2000 systems with a built-In Application Solution Module (ASM), and also describes which firmware files to use depending on the Ribbon SBC 1000 and SBC 2000 System Hardware you are using.

To set the Active Partition:

  1. In the WebUI, click the Settings tab.

  2. In the left navigation pane, go to System > Software Management > Application Partitions.

  3. Click the Set Active link in the row entry associated with the partition that you wish to activate.
    The inactive partition is the row entry listed without a tick mark under the 'Active Partition' column

  4. You will be prompted to reboot the SBC Edge/SBC SWe Edge, click OK.

    It will take up to 15 seconds for the action to be processed, and you will not see any visible indication during this short period of time.

  5. The following status message will be dispatched indicating that the system is rebooting off of the new partition


Helpful Tip

Upon completion, you will be automatically redirected to the Login screen. Verify that you are booting from the new partition either by checking the active partition, or by Viewing the Software Version.