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This profile determines which calls can be classified as emergency calls. An incoming call will be classified as an emergency call if the URN matches this prefix.

To View Emergency Call Profile

On SBC main screen, go to Configuration > Profile Management > Category: Service Profiles > Emergency Call Profile.

The Emergency Call Profile window is displayed.

Profile Management - Service Profiles - Emergency Call Profile

To Edit Emergency Call Profile

To edit any of the Emergency Call Profile in the list, click the radio button next to the specific Emergency Call Profile name.

Profile Management - Service Profiles - Emergency Call Profile Highlighted

The Edit Selected Emergency Call Profile window is displayed below.

Profile Management - Service Profiles - Emergency Call Profile Edit Window

Make the required changes and click Save at the right hand bottom of the panel to save the changes made.

To Create Emergency Call Profile

To create a new Emergency Call Profile, click New Emergency Call Profile tab on the Emergency Call Profile List panel.

Profile Management - Service Profiles - Emergency Call Profile Fields

The Create New Emergency Call Profile window is displayed.

Profile Management - Service Profiles - Emergency Call Profile Create Window

The following fields are displayed:

Emergency Call Profile

Parameter

Description

Name

Specify the name of emergency call.

CPC

This parameter controls the SBC 5000 series behavior of whether SIP cpc=priority can be used for emergency call indication or not.
• none
• priority

Xemg

This parameter controls the behavior if the SIP X-EMG header can be used for emergency call indication.

The values are:
• enabled – When the flag is enabled then the header can be used for emergency call indication.
• disabled – When the flag is disabled then the header cannot be used for emergency call indication.

The default option is disabled.

Res Priority Header Profile

Specifies the name of the existing RPH profile that should be used for classifying a call as emergency call based on RPH in the initial ingress INVITE.

 

Sos In Contact Of Register

A registration received with a "sos" parameter in the contact header is considered an emergency registration, if it is enabled on the emergency call profile configured on the ingress trunk group. Options are:

  • disable (default)
  • enable

To Delete Emergency Call Profile

To delete any of the created Emergency Call Profile, click the radio button next to the specific Emergency Call Profile which you want to delete.

Profile Management - Service Profiles - Emergency Call Profile Highlighted

Click Delete at the end of the highlighted row. A delete confirmation message appears seeking your decision.

Profile Management - Service Profiles - Emergency Call ProfileProfile Management - Service Profiles - Disconnect Treatment Profile Delete Confirmation

Click Yes to remove the specific Emergency Call Profile from the list.

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