In this section:
If using INFO filter level is needed for troubleshooting, the SBC triggers the alarm sonusCpEventLogFileDebugLevelInfoNotification any time the Debug Event Log filter level is set to INFO as a reminder of potential memory congestion due to the accumulation of a large number of Debug Event logs in memory. The alarm includes a warning message to set the filter level to MAJOR. The alarm is enabled or disabled using both CLI and EMA When the filter level is set to Once the troubleshooting is completed, set the filter level to When the filter level is changed, the clear alarm
The SBC records the maximum number of Debug Event logs, which can potentially cause memory to become congested resulting in unexpected or undesirable SBC performance.INFO
, the following events occur: sonusCpEventLogFileDebugLevelInfoNotification
every five minutes.Debug Event Log filter level is set to INFO. Set to MAJOR if finished troubleshooting
on the last modified Debug Event Log file.MAJOR
. The alarms are cleared when the filter level is set to MAJOR
.sonusCpEventLogFileDebugLevelInfoClearNotification
is triggered and a message Debug Event Log filter level is no longer set to INFO
is displayed in the log file.
To troubleshoot the SBC and to avoid running out of hard drive space:
Check if the sonusCpEventLogFileDebugLevelInfoNotification
alarm is enabled. By default, this alarm is enabled.
show table oam traps admin sonusCpEventLogFileDebugLevelInfoNotification state state enabled;
If it is disabled, enable the sonusCpEventLogFileDebugLevelInfoNotification
alarm by executing the following command:
% set oam traps admin sonusCpEventLogFileDebugLevelInfoNotification state enabled % commit
Set the filter level of the .DBG
files to INFO.
% set oam eventLog typeAdmin debug filterLevel info % commit
To inspect the debug log files, navigate to the /var/log/sonus/evlog
directory. Check for the files with the .DBG
extension.
Check whether the alarm is triggered (optional):
Open the .DBG
file with the latest timestamp. List of MAJOR events followed by the list of INFO events are seen. The last Major event has the following description:Debug Event Log filter level is set to INFO. Set to MAJOR if finished troubleshooting
.
A sample of a .DBG
file is shown below:
098 10232017 073429.339677:1.01.00.00336.MAJOR .CHM: *ChmSetNorthboundIface: confd reload start 099 10232017 073429.732518:1.01.00.00337.MAJOR .CHM: *ChmSetNorthboundIface: confd reload finish 104 10232017 073709.116682:1.01.00.00338.MAJOR .NRM: *Call Admission Updated: NTP Server is Available 136 10232017 073713.059768:1.01.00.00339.MAJOR .PRSNP: *PrsNpCoreStatusProc: NP NTP time initialized secsH 3717747433 secsL 256045703 132 10232017 144508.294726:1.01.00.00340.MAJOR .NRS: LIFGROUP: Successfully added lifGroupId 3 and name IPIG1 to the lifGroupList 143 10252017 050651.346691:1.01.00.00341.MAJOR .EVLOG: Debug Event Log filter level is set to Info. Set to MAJOR if finished troubleshooting. 111 10252017 050651.377036:1.01.00.00342.Info .SM: *SystemManager_i::icmMsgHdlr(): Received message: 0x3c25 112 10252017 050651.377136:1.01.00.00343.Info .SM: *In SystemManager_i::procConfdGetNextReqMsg(), 1167850545 121 10252017 050651.377188:1.01.00.00344.Info .SM: *In HwModuleComputeElement::fillServerStatus()ActualNaem WFDSBC01b 091 10252017 050651.377303:1.01.00.00345.Info .SM: *In System_i::fillPeerServerStatus() 099 10252017 050651.377351:1.01.00.00346.Info .SM: *In System_i::fillPeerServerStatus() Unknown 105 10252017 050651.378502:1.01.00.00347.Info .CPX: *CpxGetNextReqFromCache: Entry not found in cache 136 10252017 050656.271754:1.01.00.00348.Info .SCPA: .SCPA: (10492|139950200698624) Putting idle timer message on timer task's queue
To view the details of the alarm, execute the following command as SBC administrator:
show table alarms currentStatus ALARM CLEAR ID TYPE TIMESTAMP INITIAL TIMESTAMP COUNT DESC ----------------------------------------------------------------------------------------------------------------------------------------------------------- 32026 AUTOMATIC 2017-10-23T11:34:05-00:00 2017-10-23T11:34:05-00:00 1 Packet port pkt2 on CE WFDSBC01b slot 0 with ifIndex 11 is DOWN 32027 AUTOMATIC 2017-10-23T11:34:05-00:00 2017-10-23T11:34:05-00:00 1 Packet port pkt3 on CE WFDSBC01b slot 0 with ifIndex 12 is DOWN 32131 MANUAL 2017-10-25T10:26:03-00:00 2017-10-24T10:26:04-00:00 3 SystemSecurity Intrusion Detection: AIDE cronjob detected file modifications 32227 AUTOMATIC 2017-10-25T10:28:55-00:00 2017-10-25T09:06:51-00:00 18 Debug Event Log filter level is set to INFO. Set to MAJOR if finished troubleshooting
Set the debug level to MAJOR
by executing the following command:
% set oam eventLog typeAdmin debug filterLevel major % commit
Once the filter level is changed to MAJOR
, the following message is displayed in log file:Debug Event Log filter level is no longer set to INFO