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This paper is intended only for customers seeking to activate purchased

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 features in support of production deployments (i.e. supporting live customer traffic), in either on-premises and public cloud (e.g. Microsoft® Azure™ or Amazon Web Services (AWS)) ) deployments. For the activation of no-obligation free features, refer to the trial offers available for on-premises and public cloud (e.g. Microsoft® Azure™ or Amazon Web Services (AWS)) based evaluations.

Retrieving the Management ID
After you generate the license key, you will receive an email within 24 hours (check spam folder, clutter, and such) that includes the Management ID. For information about how to apply the Management ID, refer to either Configuring for Ribbon Application Management Platform during Initial Setup or Configuring for Ribbon Application Management Platform at Node-level.

FIRST STEPS - Identify the Correct Release and 
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ID

Before generating an 

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Permanent License, do the following:

  • Confirm the 
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     was first installed and activated (whether on-premises or in public deployments) with     Release 9.0.0, 8.1.5 or later, or Release 8.0.4 software (to identify the
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    's software release, refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge)). If the 
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    was initially installed and activated with Release 8.1.0 or 8.0.3 or earlier, do not generate a license file from this portal at this time. Instead, disregard all further actions on this page and contact Ribbon support for the next steps.  An attempt to generate a license without Ribbon support results in an 
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    operation failure, and delays the roll-out of SBC services.
  • When submitting the 
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     ID to generate the license file, confirm you are using the correct 
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     ID value:     a 32 character string found in the Release 9.0.0, 8.0.4, or 8.1.5 System Overview display.

Before generating a license, identify the 

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ID in System Overview as follows:

  1. In the WebUI, click the System tab.
  2. In the System page, click the Overview tab.
  3. Identify and record the the correct 
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    ID (see Figure 1 as an example) before generating a license, and proceed to Prerequisites.

Prerequisites

Ordering Production Licenses

A software license must be purchased from Ribbon Sales. To purchase a license, contact Ribbon as follows:

Once the license is purchased, you will receive instructions via email for accessing the licensing portal.

Available licenses for purchase are as follows:

  • Licenses for public cloud (e.g. Microsoft® Azure™ and Amazon Web Services (AWS)) deployments: Working with Licenses.
  • Licenses for on-premises VMM (Virtual Machine Monitor) deployments (e.g. KVM, Microsoft Hyper-V, or VMware ESXi): Working with Licenses.

Prerequisites for Microsoft® Azure™-Based 
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 Production License Installation

Follow these prerequisites before generating a production license:

  1. Deploying an SBC SWe Edge from the Azure Marketplace
  2. Running Initial Setup on SBC SWe Edge.

Prerequisites for Amazon Web Services (AWS)-Based 
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 Production License Installation

Follow these prerequisites before generating a production license:

  1. Deploying an SBC SWe Edge via Amazon Web Services - AWS

  2. Running Initial Setup on SBC SWe Edge.

Prerequisites for On-Premises Based 
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 Production License Installation

Follow these prerequisites before generating a production license:

  1. Downloading the SBC SWe Edge Package for On-Premises Deployment
  2. Installing SBC SWe Edge
    1. Installing SBC SWe Edge on KVM Hypervisor
    2. Installing SBC SWe Edge on VMware ESXi
    3. Installing SBC SWe Edge on Microsoft Hyper-V
  3. Running Initial Setup on SBC SWe Edge.

Generating and Installing an 
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 Production License

Generate and install a license as follows:

  1. Locate and record the 
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    ID. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).

  2. Access the Self-Service Licensing and Download Portal and enter credentials to gain access.

  3. Click Generate License Key.

  4. Click Configuration.

    SBC SWe Edge ID and Email - Additional Notes
    • In some instances the 
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      ID may be named
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       ID#.
    • The string under Hardware ID(s): should be equivalent to the
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        ID you submitted when you generated your license. If different, re-visit your email inbox for another email or, alternatively, contact Ribbon Customer Support.

  5. Enter the

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     ID in the UUID#1 field and click Generate. Within 24 hours, you will receive an email (check spam folder, clutter, etc).

    If you do not receive your email within 24 hours, re-visit your email inbox and check spam, clutter, etc. If still not found, contact Ribbon Customer Support.

    This email includes the Management ID. For information about how to apply the Management ID, refer to either Configuring for Ribbon Application Management Platform during Initial Setup or Configuring for Ribbon Application Management Platform at Node-level.

    The following is an example of the email you will receive.

    Caution

    You cannot use the Management ID as it appears in the email unless it contains colons. If the Management ID in the email does not have colons, refer to the Management ID instructions in either Configuring for Ribbon Application Management Platform during Initial Setup or Configuring for Ribbon Application Management Platform at Node-level.

  6. Save the file attachment (license file in .XML format) to your PC.
  7. In the WebUI, click the Settings tab.
  8. Access Licensing > Install New License.
  9. Click Choose File.
  10. Select the license file you saved from the Ribbon email, and click Open.
  11. Click Decode to confirm license is correct before applying.
  12. Click Apply.

  13. To view currently installed licenses, access System > Licensing > Current Licenses.

    A reboot is recommended after applying a new license.

Next Steps

Configure the 

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according to desired deployment requirements. Suggested next steps include:

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