The Diagnostics Files tab has the T-Info files that are created when the application or the kernel crashes. Information in the T-Info file can be used to diagnose the cause of the crash and debug it. Users can create triggers which generate diagnostic reports during the event of a crash.  

To access the diagnostic files navigate to Devices > List > [Device Name] > Diagnostics Files.

Diagnostic Files

EdgeView allows users to download or delete the diagnostic files.

  • To download the diagnostic file select the download icon corresponding to the required diagnostic report.
  • To delete the diagnostic file select the delete icon corresponding to the required diagnostic report.

For information on how to trigger automatic diagnostic snapshots refer to Trigger Automatic Diagnostic Snapshots.