In this section:
Preparing for Firmware Upgrade
Before performing a firmware update to the system, do the following:
- Download the correct VOS. For more information, refer to Downloading Software from the Ribbon Support Portal.
- Place the code on a file server that the target EdgeMarc can reach.
In a maintenance window, execute the upgrade.
NoteAll voice and data services will stop as the Edgemarc boots to the new code. Therefore, Ribbon recommends performing upgrades during a maintenance window.
Before you Begin
- Ribbon recommends that you reboot EdgeMarc before performing an upgrade. The reboot will ensure that enough dynamic memory is available to handle the upgrade process. Refer to Reboot the System for more information.
Check the System Information page to ensure no active calls are in the Number of Active Streams field. Choose Admin > System Information and refer to View System Information.
Where do I Download the new VOS Firmware?
VOS firmware is available on the Ribbon Communications Support Portal. For more information on downloading the software, refer to Downloading Software from the Ribbon Support Portal.
Upgrading Your Firmware
When the Write process begins, do not change the configuration or power off the device until after the system has completed writing the firmware and rebooted. The device may become unusable if the Write process is interrupted.
Upgrade VOS through FTP or SCP from a Remote Server
Choose Admin > Upgrade Firmware.
Configure settings using the information in the following table as a guide. When you have finished configuring settings, click Submit to make your changes take effect.
- Click Submit to save all settings on the Upgrade Firmware page.
The system automatically restarts after the new image has been loaded. Once the upgrade process has completed, verify that the new firmware version number is displayed on the Admin > Upgrade Firmware page.
Upgrading VOS – Upload an Image File using a Web Browser
Upload a VOS image file on your PC to upgrade the firmware of your EdgeMarc device.
To upgrade the firmware
- Choose Admin > Upgrade Firmware.
- Select the Local File Upload checkbox.
- Under the Upload a local image file option, select Choose File.
- Browse to the file on your PC and click Open.
Select Upload File.
The EdgeMarc uploads the code, writes the code to Flash, and then reboots.
NoteUploading the file can take a long time. Ribbon recommends updating the firmware during a maintenance window.