To create or modify a Supplementary Service Profile:
In the left navigation pane, go to CAS > Supplementary Service Profiles.
Click OK.
Used to enable/disable the Hold/Off Hold feature.
When enabled, the user can perform a flash hook (quickly depressing button on the handset cradle) to put the active call on hold, after which they will hear a dial tone. To take the call off hold and resume speaking, the user performs a second flash hook. If the call remains on hold for more than 20 seconds, the dial tone changes to a fast busy tone. The user can perform a flash hook at anytime to resume the call.
Used to enable/disable the Transfer feature. If enabled, the user can perform a flash hook to get a dial tone (the active call will be put on hold) and to start dialing the phone number that the active call will be transferred to.
Used to enable/disable the Call Waiting feature. If enabled, Call Waiting allows an FXS port to handle two calls at the same time. When Call Waiting is enabled on an FXS port, the user on the FXS port is notified of an incoming new call even though the user is already on an existing call. At the same time, the second caller hears ring back. Call waiting notification is in the form of a double-tone with configurable frequency and on/off intervals.
Available options: Enabled (the FXS port will receive call waiting notification when a second call destined for the same port comes into the port) or Disabled (any incoming call destined for the FXS port engaged in another call receives a busy signal). Default entry: Disabled.