This page includes a listing of Application Error Codes generated when an application error occurs on the SBC 1000/2000 system.
The error code will be contained within the <app_status_entry> tag received as part of the XML response.
Error code definitions may sometimes include %1 and %2 which are meant to be variable placeholders to be substituted with the parameters
(separated by a | for multiple entries) received as part of application status error code.
Helpful Tip
You may bundle the Application Error Codes reference into your client library by downloading the Messages_en.xml file.
LIBCOMMON
| Code | Definition |
|---|---|
| 0 | Successfully connected to the service %1% |
| 1 | Failed to connect to the service %1% |
| 2 | Failed to retrieve data from service %1% |
| 3 | Object type not found for %1%. |
| 4 | Invalid Parent Tree Location %1% |
| 5 | Object not found for operation %1%. |
| 6 | Unknown action %1% requested. |
| 7 | Last Operation Timeout |
| 8 | Communication lost with another process during configuration validation. |
| 9 | Rotate Log Operation failed. Please refresh your view. |
| 10 | Multiple actions requested, actions can only be performed one at a time. |
LICENSE
| Code | Definition |
|---|---|
| 1000 | The License system may be trying to use an invalid key %1% |
| 1001 | The license key applies to a different node %1% |
| 1002 | The license key expiry is past the present date %1% |
| 1003 | No license is available on the node %1% |
ALARM
| Code | Definition |
|---|---|
| 2001 | Request for active alarms list failed. %1% |
| 2002 | Request for alarm miscellaneous details failed. %1% |
| 2003 | Request for alarm update failed. %1% |
| 2004 | Treelocation mismatch. %1% |
| 2005 | Failed to get active alarm table entry %1% |
| 2006 | Duplicate SNMP Manager address of %1% configured. |
| 2007 | SNMP managers count cannot be more than 10. %1% |
| 2008 | Request for Alarm configuration list failed. |
| 2009 | Failed to get alarm configuration for %1% |
LOGGER
| Code | Definition |
|---|---|
| 4001 | Duplicate Remote Log Servers configured for destination %1% with facility %2% |
| 4002 | Too many Remote Log Servers configured, %1% configured and only %2% allowed. |
SBA
| Code | Definition |
|---|---|
| 6001 | Requested Action Failure because there already is the same action pending a result |
| 6002 | SBA Failure (%1%) occurred |
| 6003 | SBA netmask (%1%) is invalid. |
| 6004 | SBA IP address (%1%) is invalid. |
| 6005 | The requested event does not exist. |
Call Router
| Code | Definition |
|---|---|
| 8001 | Configured Action is not supported. |
| 8002 | Cannot normalize from string field to value field with output as untranslated in normalization table %1% |
| 8003 | Cannot normalize different value field types with output as untranslated in normalization table %1% |
| 8004 | Cannot normalize from value field to string field with regex output and no regex input in normalization table %1% |
| 8005 | Cannot translate from string field to value field with output as untranslated in translation table %1% |
| 8006 | Cannot translate different value field types with output as untranslated in translation table %1% |
| 8007 | Cannot translate from value field to string field with regex output and no regex input in translation table %1% |
| 8008 | Cannot remove normalization table %1% in use by Action Set Entry %2% |
| 8009 | Cannot remove translation table %1% in use by Call Route Entry %2% |
| 8010 | Cannot remove Action Configuration %1% in use by Action Set Entry %2% |
| 8011 | Cannot remove Message Translation %1% in use by Call Route Entry %2% |
| 8012 | Cannot remove ReRoute %1% in use by Call Route Entry %2% |
| 8013 | Cannot remove Media Profile %1% in use by Call Route Entry %2% |
| 8014 | Action set entry %1% references unconfigured normlization table %2% |
| 8015 | Action set entry %1% references unconfigured success action %2% |
| 8016 | Action set entry %1% references unconfigured failure action %2% |
| 8017 | Call route entry %1% references unconfigured translation table %2% |
| 8018 | Call route entry %1% references unconfigured media list %2% |
| 8019 | Call route entry %1% references unconfigured cause code reroute %2% |
| 8020 | Call route entry %1% references unconfigured message translation table %2% |
| 8021 | Call route entry %1% references unconfigured signaling group %2% |
| 8022 | Call route entry %1% references no signaling group |
| 8023 | Call route entry %1% can not be added to unconfigured call route table %2% |
| 8024 | Translation table entry %1% can not be added to unconfigured translation table %2% |
| 8025 | Normalization table entry %1% can not be added to unconfigured normalization table %2% |
| 8026 | Action set entry %1% can not be added to unconfigured action set %2% |
| 8027 | Cannot remove Route Table %1% in use by Action %2% |
| 8028 | Cannot remove Signaling Group %1% in use by call route entry %2% |
| 8029 | Cannot find Callback Table %1% in use by Transformation Table Entry %2% (%3%). |
| 8030 | Call Route Table %1% in use by Action %2% (%3%) not found. |
| 8031 | Call route entry %1% references SG %2% that requires DSP for Media Mode. |
CONFIG
| Code | Definition |
|---|---|
| 14001 | No data at tree location %1% |
| 14002 | Invalid tree location %1% |
| 14003 | Data already exists at location %1% |
| 14004 | A SET operation is currently in progress. Wait for the other operation to complete, and retry. |
| 14005 | No filename was specified for import or export operation |
| 14006 | Internal communication error when validating configuration change |
| 14007 | Out of range value validation error at tree location %1% |
| 14008 | Empty string value validation error at tree location %1% |
| 14009 | Referenced configuration item not found validation error at tree location %1% %3% for element %2% |
| 14010 | Unique item not unique validation error at tree location %1% |
| 14012 | Port is in use by another Signaling Group. Delete the SG entry and retry again. |
| 14013 | Port %1% profile in use by ISDN Signaling Group %2%. Delete the SG entry and retry again. |
| 14014 | Configuration validation failed with no specified error. |
WATCH
| Code | Definition |
|---|---|
| 9001 | Tree does not contain an item at location %1% |
| 9002 | Operation timed out while getting runtime data |
| 9003 | Wildcard tokens not supported at this operation |
| 9006 | TCA type %1% can not have raise threshold less than or equal to clear threshold. |
UAS
| Code | Definition |
|---|---|
| 3001 | Authentication failed for User (%1%) with error : dlopen() failure when dynamically loading a service module. Try again and contact the administrator if problem persists. |
| 3002 | Authentication failed for User (%1%) with error : Symbol not found. Try again and contact the administrator if problem persists. |
| 3003 | Authentication failed for User (%1%) with error : Error in service module. Try again and contact the administrator if problem persists. |
| 3004 | Authentication failed for User (%1%) with error : System error. Try again and contact the administrator if problem persists. |
| 3005 | Authentication failed for User (%1%) with error : Memory buffer error. Try again and contact the administrator if problem persists. |
| 3006 | Authentication failed for User (%1%) with error : Permission denied. |
| 3007 | Authentication failed for User (%1%) with error : Authentication failure. |
| 3008 | Authentication failed for User (%1%) with error : Can not access authentication data due to insufficient credentials. |
| 3009 | Authentication failed for User (%1%) with error : Underlying authentication service can not retrieve authentication information. Try again and contact the administrator if problem persists. |
| 3010 | Authentication failed for User (%1%) with error : User not known to the underlying authenticaiton module. |
| 3011 | Authentication failed for User (%1%) with error : An authentication service has maintained a retry count which has been reached. No further retries should be attempted. |
| 3012 | Authentication failed for User (%1%) with error : New authentication token required. This is normally returned if the machine security policies require that the password should be changed because the password is NULL or it has aged. |
| 3013 | Authentication failed for User (%1%) with error : User account has expired. |
| 3014 | Authentication failed for User (%1%) with error : Can not make/remove an entry for the specified session. |
| 3015 | Authentication failed for User (%1%) with error : Underlying authentication service can not retrieve user credentials. Try again and contact the administrator if problem persists. |
| 3016 | Authentication failed for User (%1%) with error : User credentials expired. |
| 3017 | Authentication failed for User (%1%) with error : Failure setting user credentials. |
| 3018 | Authentication failed for User (%1%) with error : No module specific data is present. Try again and contact the administrator if problem persists. |
| 3019 | Authentication failed for User (%1%) with error : Conversation error. Try again and contact the administrator if problem persists. |
| 3020 | Authentication failed for User (%1%) with error : Bad password format, please try again. Click 'Password Rules' for help. |
| 3021 | Authentication failed for User (%1%) with error : Authentication information cannot be recovered. Try again and contact the administrator if problem persists. |
| 3022 | Authentication failed for User (%1%) with error : Authentication token lock busy. Try again and contact the administrator if problem persists. |
| 3023 | Authentication failed for User (%1%) with error : Authentication token aging disabled. |
| 3024 | Authentication failed for User (%1%) with error : Preliminary check by password service. Try again and contact the administrator if problem persists. |
| 3025 | Authentication failed for User (%1%) with error : Ignore underlying account module regardless of whether the control flag is required, optional, or sufficient. |
| 3026 | Authentication failed for User (%1%) with error : Critical error. Try again and contact the administrator if problem persists. |
| 3027 | Authentication failed for User (%1%) with error : User's authentication token has expired. |
| 3028 | Authentication failed for User (%1%) with error : Module is not known. Try again and contact the administrator if problem persists. |
| 3029 | Authentication failed for User (%1%) with error : Bad item passed to authentication service. Try again and contact the administrator if problem persists. |
| 3030 | Authentication failed for User (%1%) with error : Conversation function is event driven and data is not available yet. Try again and contact the administrator if problem persists. |
| 3031 | Authentication failed for User (%1%) with error : please call this function again to complete authentication stack. Before calling again, verify that conversation is completed. |
| 3032 | Missing Information Element, cannot complete operation. |
| 3033 | Authentication failed for User (%1%) with error : User is not authorized. |
| 3034 | Your session is invalid. Please login again. |
| 3035 | User lookup failed : Failed to access database. |
| 3036 | User lookup failed : No users found. |
| 3037 | Session lookup failed : No active sessions found. |
| 3038 | Failed to modify user (%1%). |
| 3039 | Failed to modify user (%1%) - couldn't expire user's password. |
| 3040 | Failed to modify user (%1%) - user is not logged in. |
| 3041 | Failed to add user (%1%). |
| 3042 | Failed to delete user (%1%). |
| 3043 | Session not found. |
| 3044 | Session found, but the user (%1%) is not logged in. |
| 3045 | User authentication failed because no valid session ID could be generated. |
| 3046 | User cannot be created as user ID is out of the acceptable range (1001-60000). |
| 3047 | Failed to add user (%1%) as it already exists. |
| 3048 | Failed to add user (%1%) as the UID is not unique |
sym-hosts
| Code | Definition |
|---|---|
| 5001 | Hosts configuration failed |
| 5050 | Hosts configuration addition failed |
| 5051 | Hosts configuration deletion failed |
| 5052 | Node name configuration failed |
| 5053 | Node domain name configuration failed |
| 5056 | Invalid hostname and IP address |
| 5057 | Invalid IP address |
| 5058 | Invalid host name |
| 5059 | Invalid domain name |
symsock
| Code | Definition |
|---|---|
| 12001 | Invalid session. |
| 12002 | Bad Static Route configuration - due to %1% |
| 12003 | Bad DNS configuration - due to %1% |
| 12004 | Bad Domain/Host configuration - due to %1% |
| 12005 | Bad NTP configuration - due to %1% |
| 12006 | Bad URL configuration - due to %1% |
| 12007 | Bad Time Zone configuration - due to %1% |
| 12008 | Bad Date/Time configuration - due to %1% |
| 12010 | Bad DHCP Server configuration - due to %1% |
| 12050 | Bad Interface configuration - %1% |
| 12060 | Bad ARP configuration - %1% |
| 12066 | Bad Bridge configuration - %1% |
| 12070 | Bad DHCP Object configuration - %1% |
| 12080 | Bad configuration for mirrored port - %1% |
| 12081 | Bad configuration for analyzer port - %1% |
| 12082 | Bad port mirror direction configuration - %1% |
| 12083 | Bad port mirror configuration - %1% |
| 12076 | Invalid ACL Rule configuration - %1% |
| 12077 | Invalid ACL List configuration - %1% |
| 12090 | Bad IPsec Connection configuration - due to %1% |
| 12091 | Failed to execute the IPsec restart system command. At least one tunnel must be activated to restart the service. |
| 12092 | Request to reset IPsec statistics failed. |
| 12093 | Bad IPsec configuration: %1% |
| 12094 | Bad IPsec configuration: %1% |
| 12095 | Bad IPsec configuration: %1% |
| 12096 | Bad IPsec configuration: %1% |
| 12097 | Bad IPsec configuration: %1% |
| 12098 | Bad IPsec configuration: %1% |
| 12099 | Bad IPsec configuration: %1% |
| 12100 | Bad IPsec configuration: %1% |
| 12101 | Bad IPsec configuration: %1% |
| 12102 | Bad IPsec configuration: %1% |
| 12103 | Bad IPsec configuration: %1% |
| 12104 | Bad IPsec configuration: %1% |
| 12105 | Bad IPsec configuration: %1% |
| 12106 | Bad Secret Setting: %1% |
| 12107 | Bad Secret Setting: %1% |
| 12108 | Bad IPsec configuration: %1% |
| 12109 | Bad IPsec configuration: %1% |
| 12110 | VLAN Interface is in use by the following %1%: %2%. Delete the VLAN IP interface binding and retry. |
| 12111 | VLAN is used as tagged member on the Port %1%. Delete the entry and retry. |
| 12112 | VLAN is used as default untagged VLAN for the %1%. Delete the entry and retry. |
| 12114 | %1% external interface name is not set |
| 12115 | %1% external interface %2% is not available |
| 12116 | %1% external interface %2% is not IPv4 mode |
| 12117 | %1% external interface %2% %3% IP address or netmask not valid |
| 12118 | Port Forward %1% port start value of %2% is outside allowed 2..65535 range |
| 12119 | Port Forward number of ports value %1% is outside allowed 1..65533 range |
| 12120 | Port Forward %1% start %2% plus number of ports %3% (%4%) exceeds 65535 |
| 12121 | Port Forward %1% port %2% is reserved by the system, cannot be used |
| 12122 | RTP/RTCP Port range not found, check the Media System Configuration |
| 12123 | Port Forward %1% port %2% is within the RTP/RTCP Port Range of the Media System Configuration |
| 12124 | Port Forward %1% port range %2%-%3% overlaps the RTP/RTCP Port Range in the Media System Configuration |
| 12125 | Port Forward %1% port %2% is in use by the SIP SG Listen Port, Primary Key %3% |
| 12126 | NAT Interface configuration error. %1% |
| 12127 | NAT Port Forward configuration error. %1% |
| 12128 | NAT %1% IP Netmask is missing or not valid IPv4 format |
| 12129 | NAT %1% Private IP Address %2% |
| 12130 | NAT Port Forward IP Protocol %1% is not expected %2%..%3% value |
| 12131 | NAT %1% Primary Key %2% is outside expected %3%..%4% range |
| 12132 | NAT %1% config error, check Primary Keys %2% and %3% for %4% |
| 12133 | NAT %1% IP address %2% duplicates address of %3%, this is not allowed |
| 12134 | NAT Interface Private IP address and netmask %1%/%2% is not a valid configuration |
| 12135 | %1% port %2% is in use by NAT Port Forward entry at Primary key %3%. Using same port is not allowed |
| 12150 | Host/Gateway already configured for monitoring: %1% |
| 12151 | Bad Link Monitor Object configuration - %1% |
| 12160 | MST instance is in use by the following VLAN %1%. Delete the MST instance binding and retry. |
| 12161 | MST instance ID %1% is in use by row with ID %2% (%3%) and another row with ID %4% (%5%). Duplication of MST instance ID is not allowed |
| 12162 | MST instance with row ID %1% (%2%) has invalid values for bridge priority and/or port priority |
| 12163 | MST Instance ID 0 cannot be deleted |
| 12164 | Description of MST Instance ID 0 cannot be modified |
CSM
| Code | Definition |
|---|---|
| 15000 | Request to validate (%1%) certificate was successful |
| 15001 | Request to validate (%1%) certificate failed due to bad config parameters |
| 15002 | Not allowed to delete a (%1%) certificate from store |
| 15003 | Failed to authenticate (%1%) certificate due to bad encoding format, certificate contents or signature mis-match |
| 15004 | The (%1%) certificate is found to be missing from the holding store path |
| 15005 | The (%1%) private key is found to be missing from the key store for Server certificate |
| 15006 | Unable to locate the (%1%) certificate created in certificate store |
| 15007 | Unable to open the (%1%) file in the certificate store |
| 15008 | Unable to read the (%1%) file from the certificate store |
| 15009 | Unable to write to the (%1%) file in the certificate store |
| 15010 | Unable to append to the (%1%) file in the certificate store |
| 15011 | Unable to delete (%1%) file from the certificate store |
| 15012 | Unable to make a copy of (%1%) file the certificate store |
| 15013 | Memory error encountered when validating the (%1%) certificate |
| 15014 | Request to import (%1%) certificate failed due to expired dates: %2% |
| 15015 | Failed to read the (%1%) private key from key store |
| 15016 | Failed to append the (%1%) private key to the Server certificate in store |
| 15017 | Failed to import a duplicate common name (%1%) certificate which already exist in store |
| 15018 | Request to replace an existing common name (%1%) certificate failed. First delete the existing certificate, and retry |
| 15019 | (%1%) certificate key usage extension must contain the appropriate Server Authentication value |
| 15020 | Failed to authenticate (%1%) certificate, X509 Verify Error (%2%): (%3%) |
| 15022 | Failed to %1% certificate and key file as no certificate matches private key |
| 15023 | Failed to %1% certificate and key file due to internal error from the SSL stack. |
| 15024 | Failed to %1% certificate and key file due to MAC verify error. Please provide a valid password. |
| 15025 | Certificate file name cannot be empty or exceed the maximum size limit %1%. |
| 15026 | Certificate file data content cannot be empty or exceed the maximum size limit %1%. |
| 15027 | Certificate file import type out of range value validation error. |
| 15028 | Certificate file type out of range value validation error. |
| 15029 | Certificate file format out of range value validation error. |
| 15030 | Certificate file operation out of range value validation error. |
| 15031 | Certificate P12 file password cannot be empty or exceed the maximum size limit %1%. |
AD
| Code | Definition |
|---|---|
| 16001 | Active directory query failed. |
| 16002 | Active directory query is not supported in this (%1%) mode. |
| 16003 | Active directory test-connection failed. |
| 16004 | Information Element missing in the request. |
| 16005 | Unknown tree ID (%1%) scope (%2%) requested, cannot process the request. |
| 16006 | Request to reset statistics failed. |
| 16007 | Bad configuration - Domain-controller cannot be empty. |
| 16008 | Bad configuration - Attribute list cannot be empty. |
| 16009 | Bad configuration - Search scope cannot be empty. |
| 16010 | Bad configuration - LDAP Query cannot be empty. |
| 16011 | Bad configuration - No username specified. |
| 16012 | Bad configuration - No password specified. If password was specified then disable AD and configure password on all Domain Controllers. Then enable AD. |
| 16013 | Bad configuration - Update frequency should be 5 mins at the minimum. |
| 16014 | Bad configuration - Update frequency can be 365 days at the maximum. |
| 16015 | AD is not enabled. |
| 16016 | Bad configuration - Cannot delete all DCs while AD is enabled. |
| 16017 | Bad configuration - When AD is enabled, Secondary Authentication Domain Controller cannot be deleted. |
| 16018 | Bad configuration - Duplicate entry detected, cannot add this domain controller. To successfully add a new domain controller, make sure that the entry has a unique combination of IP Address/FQDN, Search Scope and LDAP Query. |
| 16019 | Domain controller ID out of bounds, cannot add new domain controller. |
| 16020 | Primary and Secondary AD Domain Controllers cannot be the same. |
| 16021 | Active Directory cache refresh is in progress. Please wait for that to finish before requesting a refresh again. |
| 16022 | Bad configuration - Cannot assign two DC's of the same priority and DC type. |
| 16023 | Bad configuration - Only 2 Authentication DC's and 5 Call Routing DC's are allowed. |
| 16024 | Bad configuration - Cannot configure first update time when update by time is false. |
| 16025 | Bad configuration - Incorrect time format, specify hh:mm:ss in 24 hour format. |
RESOURCE MANAGER
| Code | Definition |
|---|---|
| 17000 | Successfully retreived Inventory at location %1% |
| 17001 | Tree does not contain an Item at location %1% |
| 17002 | No Inventory Data for location %1% |
| 17003 | Missing location information |
COMMON CALL CONTROL
| Code | Definition |
|---|---|
| 18001 | Tone Table %1% Not Found |
| 18002 | Port Profile %1% Not Found |
| 18003 | MediaList %1% Not Found |
| 18004 | Crypto Profile %1% Not Found |
| 18005 | Voice or Fax Profile %1% Not Found |
| 18006 | Channel %1% Not Found |
| 18007 | Incorrect Admin Action %1% on the Channel %2% |
| 18008 | Reroute profile %1% Not Found |
| 18009 | Message Translation Table %1% Not Found |
| 18010 | A Message Translation Profile Not Found in Table %1% |
| 18011 | SG %1% is Disabled or Not Present |
| 18012 | Media List %1% In Use |
| 18013 | Tone Profile %1% In Use |
| 18014 | Port Profile %1% In Use by a SG. Delete the SG entry and retry again. |
| 18015 | Crypto profile %1% In Use |
| 18016 | Voice/Fax Profile %1% In Use |
| 18017 | Call Route Table is not set for SG %1% |
| 18018 | Call Route Table %1% is in use by a SG |
| 18019 | ActionSet Table %1% is in use by a SG |
| 18020 | Could not add %1% channels. Channel limit 4000 exceeded |
| 18021 | Channel %1% operation failed |
| 18022 | Channel %1% operation timeout |
| 18023 | SIP Signalling Group Index %1% Out of range |
| 18024 | ISDN Signalling Group Index %1% Out of range |
| 18025 | Voice Codec Profile Index %1% Out of range |
| 18026 | FAX Codec Profile Index %1% Out of range |
| 18027 | Cause code reroute table %1% is empty. |
| 18028 | Voice Codec Media Type %1% Out of range |
| 18029 | Supplementary profile %1% Not Found |
| 18030 | CAS channel(s) is(are) in busy list |
| 18031 | Invalid fractional channel in use for port type %1% in ISDN SG %2% |
| 18032 | Mutiple Codecs %2% with the same payload type %1% found In MediaList profile |
| 18033 | Bad Media System Configuration: %1% |
| 18034 | Channel: %1% not currently allocated for calls |
TIP
| Code | Definition |
|---|---|
| 19001 | (%1%) Failed as framing type provided is not valid for the physical type provided. |
| 19002 | (%1%) Failed as coding type provided is not valid for the physical type provided. |
| 19003 | (%1%) Failed as coding type and framing type provided are not valid for the physical type provided. |
| 19004 | (%1%)Ports in the configuration that have corresponding ports on the hardware can't be deleted |
| 19005 | (%1%) Port configuration table does not exist |
| 19006 | (%1%) Failed to set clock as primary and secondary DS1 Layer 1 are down |
| 19007 | (%1%) Failed to set clock as primary DS1 Layer 1 is down |
| 19008 | (%1%) Failed to set clock as secondary DS1 Layer 1 is down |
| 19009 | (%1%) Failed to set clock as DS1 Port is disabled |
| 19010 | (%1%) Ports on the hardware does not support the relay capability |
| 19011 | (%1%) Cannot enable port in passthru mode |
WEBUI
| Code | Definition |
|---|---|
| 20000 | Internal server error - %1%. Please refresh the view and try the operation again. |
| 20001 | No default handler found for the operation. |
| 20002 | Delete on '%1%' should be performed as an action. |
| 20003 | Ethernet ports on the main board can't be deleted. |
| 20004 | The management ethernet port cannot be disabled. |
| 20005 | More than one partition cannot be set active at a time. |
| 20006 | Object does not exist. |
| 20007 | The eth0 (management) logical interface cannot be disabled. |
| 20008 | The currently logged in user cannot be deleted. |
| 20009 | Unable to open login message file for writing. |
| 20010 | Microsoft UC Setup Task failed. Please check the following in the settings tree: %1% |
| 20011 | Partition cannot be set active when the Base Software Version is 'Unknown' |
| 20012 | Object ID %1% of type %2% does not exist. Please refresh your view. |
| 20013 | Object ID %1% of type %2% already exists. Please refresh your view. |
| 20014 | A mediation server is already configured as a SIP Signaling Group federated server |
| 20015 | A mediation server or border element server is already configured as a SIP Signaling Group federated server |
| 20016 | The communications server pool is already configured as a SIP Signaling Group federated server |
| 20017 | Either the communications server pool or a border element server is already configured as a SIP Signaling Group federated server |
| 20018 | The Modify Application IP Task failed for the following reason(s): %1% |
| 20019 | The DS1 port type couldn't be set for the following ports: %1% |
| 20020 | The Import Authorization Table task failed because the file upload failed |
| 20021 | The Import Authorization Table task failed because the file couldn't be parsed. Please verify that this is a CSV file with three columns, Address of Record, Username, and Password |
| 20022 | The Import Authorization Table task failed because the new authorization table couldn't be created. |
| 20023 | The Import Authorization Table task failed because the existing authorization table entries couldn't be removed. |
| 20024 | The Import Authorization Table task failed because the updated authorization table entries couldn't be added |
| 20025 | The Import Authorization Table task failed because one or more rows don't have three columns. |
| 20026 | The Import Authorization Table task failed because one or more rows have data that's too large. |
| 20027 | Failed to perform action %1%. |
| 20028 | Failed to retrieve status for action %1%. |
| 20029 | Internal error serving REST request: failed to convert object reference into href. |
| 20030 | Internal error serving REST request: unknown error. |
| 20031 | ID is out of expected range |
| 20032 | REST session is not authenticated. |
| 20033 | REST resource has null type. |
| 20034 | REST request has unsupported method for the resource. |
| 20035 | REST request contains invalid filter for the resource. |
| 20036 | REST request contains invalid resource ID or resource ID is not present. |
| 20037 | REST service is not licensed. |
| 20038 | Validation Error - Out of range value for resource %1% ID %2% |
| 20039 | Validation Error - Empty string value for resource %1% ID %2% |
| 20040 | Validation Error - Resource %1% ID %2% (%4%) could not find configuration item it is using in element %3% |
| 20041 | Validation Error - Unique item not unique for resource %1% ID %2% |
| 20042 | Failed to generate CSR: Error while generating SAN Field |
| 20043 | Failed to generate CSR: Unable to generate private key or CSR |
| 20044 | Failed to generate CSR: Unable to export private key to a file |
| 20045 | Incomplete parameters in request |
| 20046 | Invalid action %1% provided in the request. |
| 20047 | Action setactive cannot be performed on the boot partition. |
| 20048 | Unable to calibrate FXO Port %1%: %2% |
| 20049 | RemotePortValues and LocalPortValues must be empty |
| 20050 | Validation Error - %3% is in use by resource %1% ID %2% (%4%) |
| 20051 | SBA Failure Error - %1% |
| 20052 | Internal Server Error - SBA responded without an export filename |
| 20053 | An action is currently being performed on the SBA. |
| 20054 | Incorrect order of action %1% in setting up the SBA. Ensure that the previous action is performed. |
| 20055 | Initial Setup Failed. Error: %1% |
| 20056 | REST: importconfig action requires a MaskedItems attribute unless ConfigMaskUsage is 0 |
| 20057 | Lookup failed for object type %1%, ID %2% |
| 20058 | The Account Status for the currently logged in user cannot be changed. |
| 20059 | The Modify Default VLAN Application Task failed for the following reason(s): %1% |
ISDN
| Code | Definition |
|---|---|
| 21001 | ISDN Signaling Groups %1% and %2% are both using the same port %3%. |
| 21002 | ISDN SG %1% of type %2% not allowed on %3% cards. |
| 21003 | BRI ISDN Signaling Group %1% set to Network side using port %2% which is not set to terminated. Termination must be enabled for Network side. |
| 21004 | BRI ISDN Signaling Group %1% using port %2% is not set to User side and is being used for system timing. Side must be set to User to use as a system timing reference. |
| 21005 | Port %1% in use by ISDN Signaling Group %2% not found. |
System Health Monitor
| Code | Definition |
|---|---|
| 22001 | Missing Information Element (IE). |
| 22002 | Invalid node specified for the action. |
| 22003 | Unable to locate the specified process. |
| 22004 | General execution error occurred. |
| 22005 | Busy executing previous operation. |
| 22006 | Unknown action requested. |
| 22007 | Wrong or missing hw_id in restore file. |
| 22008 | Wrong platform type in configuration backup. |
RADIUS
| Code | Definition |
|---|---|
| 23001 | Selected RADIUS operating mode is not supported. |
| 23002 | Missing Information Element (IE). |
| 23003 | Server IP/FQDN must be specified to successfully add RADIUS server. |
| 23004 | Illegal port selected for RADIUS service. |
| 23005 | Primary RADIUS authentication server must be selected. |
| 23006 | Duplicate RADIUS server entry detected. |
| 23007 | Server shared-secret must be specified to successfully add RADIUS server. |
| 23008 | Primary authentication server cannot be deleted from the list. |
| 23009 | Secondary authentication server cannot be deleted from the list. |
| 23010 | Cannot display counter information as the requested RADIUS server ID is incorrect. |
| 23011 | RADIUS user login failed. |
| 23012 | RADIUS server ID out of bounds, cannot add new RADIUS server. |
| 23013 | Primary and Secondary Radius servers can not be the same. |
| 23014 | RADIUS Accounting server must be selected. |
| 23015 | Accounting Server 1 cannot be deleted from the list. |
| 23016 | Accounting Server 2 cannot be deleted from the list. |
| 23017 | Primary Radius server with valid port must be selected. |
| 23018 | Secondary Radius with valid port must be selected. |
| 23019 | Accounting server1 with valid port must be selected. |
| 23020 | Accounting server2 with valid port must be selected. |
| 23021 | Accounting server1 and Accounting server2 Radius servers can not be the same. |
| 23022 | Authentication and Accounting ports can not be the same. |
MSC
| Code | Definition |
|---|---|
| 24001 | Another music file upload is already in progress. |
| 24002 | An internal error ocurred while attempting music file upload - error code 2. |
| 24003 | An internal error ocurred while attempting music file upload - error code 3. |
| 24004 | An internal error ocurred while attempting music file upload - error code 4. |
| 24005 | An internal error ocurred while attempting music file upload - error code 5. |
| 24006 | Invalid music file filename provided. |
| 24007 | Music file size is out of the supported range. |
| 24008 | Unable to locate the selected music file. |
| 24009 | An internal error ocurred while attempting music file upload - error code 9. |
| 24010 | The selected WAV file contains an unsupported audio format. WAV files must be 8kHz sample rate mono audio, with aLaw, uLaw, or linear PCM encoding. |
| 24011 | The selected music file appears to contain an unsupported audio format. Supported file types include .wav, .pcm, .pcma, .pcmu, and .g726. |
| 24012 | Change MOH source failed. Need to wait for MOH file upload finished. |
| 24013 | Unable to upload the MOH file while DSP recovery is on-going. Need to wait for DSP recovery completed. |
SIP
| Code | Definition |
|---|---|
| 31001 | SG (%1%) cannot use incomplete cluster (%2%). Add at least one server. |
| 31002 | SG (%1%) outbound group must have valid server cluster. |
| 31003 | Cannot delete SIP to Q.850 mapping (%1%). It is in use by SG (%2%). |
| 31004 | Cannot delete Q.850 to SIP mapping (%1%). It is in use by SG (%2%). |
| 31005 | Cannot delete SIP profile (%1%). It is in use by SG (%2%). |
| 31006 | Registrar Table %1% being used by SIP Signaling Group %2% (%3%) not found. |
| 31007 | Cannot delete SIP server cluster (%1%). It is in use by SG (%2%). |
| 31008 | Found server(s) (%1%) which doesn't belong to any cluster. |
| 31009 | Cannot delete TLS profile (%1%). It is in use by SG/Server (%2%). |
| 31010 | Cannot delete Remote Authorization Table (%1%). It is in use by Server (%2%). |
| 31011 | Cannot delete Contact Registrant Table (%1%). It is in use by Server (%2%). |
| 31012 | Invalid Federated IP/FQDN (%1%) mask. General note when entering 'Federated IP(FQDN) Mask': Mask 0.0.0.0 is allowed only with IP 0.0.0.0. When mask is blank 255.255.255.255 is assumed. |
| 31013 | Invalid 'Federated IP(FQDN)/Mask' combination: %1%. General note when entering 'Federated IP(FQDN)/Mask': Mask 0.0.0.0 is allowed only with IP 0.0.0.0. When mask is blank 255.255.255.255 is assumed. |
| 31014 | Network interface: %1% (%2%) is in use by SIP SG(s): %3%. Clear the calls and disable the SIP SGs before changing network interface. After the change enable SIP SGs. |
| 31015 | %1% port in use by TCP and TLS protocols. |
| 31016 | %1% is in use by SIP SG(s): %2%. |
| 31017 | %1% is in use by MessageTableId:RuleId= %2%. |
| 31018 | Number of SIP Message rules in a table should not exceed 32. |
| 31019 | Invalid Federated IP address in SG(%1%). |
| 31020 | Can't mix server types IP/FQDN and DNS-SRV in the same SIP Server Table (%1%). |
| 31021 | Both RTP and RTP Proxy modes can not be disabled in SG(%1%). |
| 31022 | Can't have DNS-SRV entries with same Domain/FQDN and protocol in SIP Server Table (%1%). |
| 31023 | Only one DNS-SRV Domain/FQDN allowed per SIP Server Table (%1%). |
CAS
| Code | Definition |
|---|---|
| 32001 | SG (%1%) Loop Start FXS Profile must have valid profile. |
| 32002 | SG (%1%) Loop Start FXO Profile must have valid profile. |
| 32003 | SG (%1%) E&M Profile must have valid profile. |
| 32004 | SG (%1%) R2 Profile must have valid profile. |
| 32005 | Cannot delete FXS profile (%1%). It is in use by SG (%2%). |
| 32006 | Cannot delete FXO profile (%1%). It is in use by SG (%2%). |
| 32007 | Cannot delete E&M profile (%1%). It is in use by SG (%2%). |
| 32008 | Cannot delete R2 profile (%1%). It is in use by SG (%2%). |
| 32009 | Channel %1%.%2%.%3% is assigned to Signaling Groups %4% and %5%. |
| 32010 | Signaling Group %1% channel list incorrectly defined. |
Dynamic_Routing
| Code | Definition |
|---|---|
| 33001 | RIP configuration failed %1% . |
| 33002 | RIP instance already present, only 1 instance allowed. |
| 33003 | Bad Routing Protocol - %1% |
| 33004 | Bad OSPF Area ID Configuration - %1% |
| 33005 | Bad OSPF Area Type Configuration - %1% |
| 33006 | Bad OSPF Router ID Configuration -%1% |
| 33007 | Bad OSPF configuration - %1% |
| 33008 | Bad Routing interface configuration - %1% |
| 33009 | OSPF process ID %1% is already configured in OSPF, use a different process ID. |
| 33010 | OSPF Router ID is already configured in OSPF, use a different Router ID. |
| 33011 | OSPF process ID cannot be modified. Use configured process ID for attribute: OSPFProcessID |
| 33012 | OSPF Area ID cannot be modified. Use configured Area ID for attribute: OSPFAreaID |
| 33013 | OSPF Area Type cannot be modified. Use configured Area Type for attribute: OSPFAreaType |
| 33014 | Maximum Router Instances limit reached. Only 6 Routing Instances are allowed. |
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