This page includes a listing of Application Error Codes generated when an application error occurs on the SBC Edge Portfolio system. The error code will be contained within the <app_status_entry> tag received as part of the XML response. Error code definitions may sometimes include %1 and %2 which are meant to be variable placeholders to be substituted with the parameters (separated by a | for multiple entries) received as part of application status error code.

Helpful Tip

You may bundle the Application Error Codes reference into your client library by downloading the Messages_en.xml file.

LIBCOMMON

CodeDefinition
0Successfully connected to the service %1%
1Failed to connect to the service %1%
2Failed to retrieve data from service %1%
3Object type not found for %1%.
4Invalid Parent Tree Location %1%
5Object not found for operation %1%.
6Unknown action %1% requested.
7Last Operation Timeout
8Communication lost with another process during configuration validation.
9Rotate Log Operation failed. Please refresh your view.
10Multiple actions requested, actions can only be performed one at a time.
11Internal error: malformed request. Missing information element for mask %1%

LICENSE

CodeDefinition
1000The License system may be trying to use an invalid key
1001The license key applies to a different node
1002The license key expiry is past the present date
1003No license is available on the node %1%
1004Licensed and installed hardware mismatch %1%
1005The license XML is invalid
1006License start date not yet reached
1008License filename is required

ALARM

CodeDefinition
2001Request for active alarms list failed. %1%
2002Request for alarm miscellaneous details failed. %1%
2003Request for alarm update failed. %1%
2004Treelocation mismatch. %1%
2005Failed to get active alarm table entry %1%
2006Duplicate SNMP Manager address of %1% configured.
2007SNMP managers count cannot be more than 10. %1%
2008Request for Alarm configuration list failed.
2009Failed to get alarm configuration for %1%
2010Failed to get event history list
2011Failed to get event history entry %1%
2012Failed to clear the event history.

LOGGER

CodeDefinition
4001Duplicate Remote Log Servers configured for destination %1% with facility %2%
4002Too many Remote Log Servers configured, %1% configured and only %2% allowed.
4003Invalid syslog server IP or FQDN address.
4004Default Level cannot be trace or debug for server %1%, level %2%.

SBA

CodeDefinition
6001Requested Action Failure because there already is the same action pending a result
6002SBA Failure (%1%) occurred
6003SBA netmask (%1%) is invalid.
6004SBA IP address (%1%) is invalid.
6005The requested event does not exist.
6006Configured SBA IP address (%1%) is not applied as it is in use by another device.
6007Configured SBA IP address (%1%) is not applied as it is in use by the SBC.
6008Configured SBA IP address (%1%) is not applied as it is the current SBA IP address.
6009Configured SBA IP addresses (%1%) are not applied as Windows does not support 2 adapter in the same subnet.
6010PSTN Site (%1%) is being used by Appliance (%2%)
6011Tenant (%1%) is being used by Site (%2%)
6012Maximum (%1%) Tenant Update Time Windows can be created

Call Router

CodeDefinition
8001Configured Action is not supported.
8002Cannot normalize from string field to value field with output as untranslated in normalization table %1%
8003Cannot normalize different value field types with output as untranslated in normalization table %1%
8004Cannot normalize from value field to string field with regex output and no regex input in normalization table %1%
8005Cannot translate from string field to value field with output as untranslated in translation table %1%
8006Cannot translate different value field types with output as untranslated in translation table %1%
8007Cannot translate from value field to string field with regex output and no regex input in translation table %1%
8008Cannot remove normalization table %1% in use by Action Set Entry %2%
8009Cannot remove translation table %1% in use by Call Route Entry %2%
8010Cannot remove Action Configuration %1% in use by Action Set Entry %2%
8011Cannot remove Message Translation %1% in use by Call Route Entry %2%
8012Cannot remove ReRoute %1% in use by Call Route Entry %2%
8013Cannot remove Media Profile %1% in use by Call Route Entry %2%
8014Action set entry %1% references unconfigured normlization table %2%
8015Action set entry %1% references unconfigured success action %2%
8016Action set entry %1% references unconfigured failure action %2%
8017Call route entry %1% references unconfigured translation table %2%
8018Call route entry %1% references unconfigured media list %2%
8019Call route entry %1% references unconfigured cause code reroute %2%
8020Call route entry %1% references unconfigured message translation table %2%
8021Call route entry %1% references unconfigured signaling group %2%
8022Call route entry %1% references no signaling group
8023Call route entry %1% can not be added to unconfigured call route table %2%
8024Translation table entry %1% can not be added to unconfigured translation table %2%
8025Normalization table entry %1% can not be added to unconfigured normalization table %2%
8026Action set entry %1% can not be added to unconfigured action set %2%
8027Cannot remove Route Table %1% in use by Action %2%
8028Cannot remove Signaling Group %1% in use by call route entry %2%
8029Cannot find Callback Table %1% in use by Transformation Table Entry %2% (%3%).
8030Call Route Table %1% in use by Action %2% (%3%) not found.
8031Call route entry %1% references SG %2% that requires DSP for Media Mode.
8032At least one Stream Mode must be set in Call route entry %1%.
8033Direct media mode can not be mixed across Audio/Fax and Video/Application Stream Modes in Call route entry %1%.
8034Invalid time %1% found in Time Of Day entry %2%.
8035Invalid Day selection %1% found in Time Of Day entry %2%.

CONFIG

CodeDefinition
14001No data at tree location %1%
14002Invalid tree location %1%
14003Data already exists at location %1%
14004A SET operation is currently in progress. Wait for the other operation to complete, and retry.
14005No filename was specified for import or export operation
14006Internal communication error when validating configuration change
14007Out of range value validation error at tree location %1%
14008Empty string value validation error at tree location %1%
14009Referenced configuration item not found validation error at tree location %1% %3% for element %2%
14010Unique item not unique validation error at tree location %1%
14012Port is in use by another Signaling Group. Delete the SG entry and retry again.
14013Port %1% profile in use by ISDN Signaling Group %2%. Delete the SG entry and retry again.
14014Configuration validation failed with no specified error.
14015Could not create required directory structure.
14016Could not extract the imported configuration.
14017Could not generate node info file.
14018Unsupported file extension for import operation.
14019Wrong platform type found in the uploaded configuration.
14020Password decryption failed, but the import went through. Please reset any configured passwords in the system.
14021SG Protocol and Listen Port must be specified together, if at all.
14022SIP SG %1% selected by Auto Configuration Task is not configured.
14023Partial configuration import requires the source backup to be of the same release and major version as the one running on the SBC.
14024Configuration restore cannot be done with a backup from a newer release than the one running on the SBC.
14025Maximum number of entries allowed for the table %1% is %2%.
14026Statically configured system DNS servers along with interface set for DHCP with DNS not allowed.
14027Table %2% exceeds the maximum number of callback number entries (%1%)

WATCH

CodeDefinition
9001Tree does not contain an item at location %1%
9002Operation timed out while getting runtime data
9003Wildcard tokens not supported at this operation
9006TCA type %1% can not have raise threshold less than or equal to clear threshold.

UAS

CodeDefinition
3001Authentication failed for User (%1%) with error : dlopen() failure when dynamically loading a service module. Try again and contact the administrator if problem persists.
3002Authentication failed for User (%1%) with error : Symbol not found. Try again and contact the administrator if problem persists.
3003Authentication failed for User (%1%) with error : Error in service module. Try again and contact the administrator if problem persists.
3004Authentication failed for User (%1%) with error : System error. Try again and contact the administrator if problem persists.
3005Authentication failed for User (%1%) with error : Memory buffer error. Try again and contact the administrator if problem persists.
3006Authentication failed for User (%1%) with error : Permission denied.
3007Authentication failed for User (%1%) with error : Authentication failure.
3008Authentication failed for User (%1%) with error : Can not access authentication data due to insufficient credentials.
3009Authentication failed for User (%1%) with error : Underlying authentication service can not retrieve authentication information. Try again and contact the administrator if problem persists.
3010Authentication failed for User (%1%) with error : User not known to the underlying authenticaiton module.
3011Authentication failed for User (%1%) with error : An authentication service has maintained a retry count which has been reached. No further retries should be attempted.
3012Authentication failed for User (%1%) with error : New authentication token required. This is normally returned if the machine security policies require that the password should be changed because the password is NULL or it has aged.
3013Authentication failed for User (%1%) with error : User account has expired.
3014Authentication failed for User (%1%) with error : Can not make/remove an entry for the specified session.
3015Authentication failed for User (%1%) with error : Underlying authentication service can not retrieve user credentials. Try again and contact the administrator if problem persists.
3016Authentication failed for User (%1%) with error : User credentials expired.
3017Authentication failed for User (%1%) with error : Failure setting user credentials.
3018Authentication failed for User (%1%) with error : No module specific data is present. Try again and contact the administrator if problem persists.
3019Authentication failed for User (%1%) with error : Conversation error. Try again and contact the administrator if problem persists.
3020Authentication failed for User (%1%) with error : Bad password format, please try again. Click 'Password Rules' for help.
3021Authentication failed for User (%1%) with error : Authentication information cannot be recovered. Try again and contact the administrator if problem persists.
3022Authentication failed for User (%1%) with error : Authentication token lock busy. Try again and contact the administrator if problem persists.
3023Authentication failed for User (%1%) with error : Authentication token aging disabled.
3024Authentication failed for User (%1%) with error : Preliminary check by password service. Try again and contact the administrator if problem persists.
3025Authentication failed for User (%1%) with error : Ignore underlying account module regardless of whether the control flag is required, optional, or sufficient.
3026Authentication failed for User (%1%) with error : Critical error. Try again and contact the administrator if problem persists.
3027Authentication failed for User (%1%) with error : User's authentication token has expired.
3028Authentication failed for User (%1%) with error : Module is not known. Try again and contact the administrator if problem persists.
3029Authentication failed for User (%1%) with error : Bad item passed to authentication service. Try again and contact the administrator if problem persists.
3030Authentication failed for User (%1%) with error : Conversation function is event driven and data is not available yet. Try again and contact the administrator if problem persists.
3031Authentication failed for User (%1%) with error : please call this function again to complete authentication stack. Before calling again, verify that conversation is completed.
3032Missing Information Element, cannot complete operation.
3033Authentication failed for User (%1%) with error : User is not authorized.
3034Your session is invalid. Please login again.
3035User lookup failed : Failed to access database.
3036User lookup failed : No users found.
3037Session lookup failed : No active sessions found.
3038Failed to modify user (%1%).
3039Failed to modify user (%1%) - couldn't expire user's password.
3040Failed to modify user (%1%) - user is not logged in.
3041Failed to add user (%1%).
3042Failed to delete user (%1%).
3043Session not found.
3044Session found, but the user (%1%) is not logged in.
3045User authentication failed because no valid session ID could be generated.
3046User cannot be created as user ID is out of the acceptable range (1001-60000).
3047Failed to add user (%1%) as it already exists.
3048Failed to add user (%1%) as the UID is not unique

sym-hosts

CodeDefinition
5001Hosts configuration failed
5050Hosts configuration addition failed
5051Hosts configuration deletion failed
5052Node name configuration failed
5053Node domain name configuration failed
5056Invalid hostname and IP address
5057Invalid IP address
5058Invalid host name
5059Invalid domain name
5060Maximum hosts limit of 50 reached
5061Host name and IP address combination already exists

splitDns

CodeDefinition
5550Domain Name: %1% is not valid
5551IP Address: %1% is not valid
5552Only 20 Split DNS servers can be configured
5553Duplicate row with same IP %1% and Domain %2% found
5554Split DNS configuration cannot have empty Domain name.

SNMP

CodeDefinition
10001Invalid IP address or FQDN for SNMP manager.
10002SNMPv2 community string cannot be empty.
10003SNMPv3 Auth and Priv passwords must be at least 8 characters in length.
10004Invalid SNMPv3 protocol combination. Valid combinations are 'No Auth, no Priv', 'Auth and Priv' or 'Auth and no Priv'.
10005SNMPv3 USM User cannot be empty.
10006Invalid SNMP version, must be 0 (v2) or 1 (v3).
10007Invalid SNMPv2 community type. Only 'read-only' (1) is supported.

symsock

CodeDefinition
12001Invalid session.
12002Bad Static Route configuration - due to %1%
12003Bad DNS configuration - due to %1%
12004Bad Domain/Host configuration - due to %1%
12005Bad NTP configuration - due to %1%
12006Bad URL configuration - due to %1%
12007Bad Time Zone configuration - due to %1%
12008Bad Date/Time configuration - due to %1%
12010Bad DHCP Server configuration - due to %1%
12011Failed to clear the DHCP leases - due to %1%
12050Bad Interface configuration - %1%
12051Duplicate Interfaces found with name %1%
12052Invalid Interface name %1% for VLAN value %2%
12053VLAN value %1% out or range (1-4094) on Interface %2%
12054Maximum number of interfaces (%1%) already configured.
12055Interface is in use by SG %1% and cannot be deleted.
12060Bad ARP configuration - %1%
12066Bad Bridge configuration - %1%
12070Bad DHCP Object configuration - %1%
12080Bad configuration for mirrored port - %1%
12081Bad configuration for analyzer port - %1%
12082Bad port mirror direction configuration - %1%
12083Bad port mirror configuration - %1%
12076Invalid ACL Rule configuration - %1%
12077Invalid ACL List configuration - %1%
12078Precedence value - %1% is not unique, already assigned to Table %2% and Row ID %3%
12079Default ACL rule created by the system must not be modified or deleted. It must be present for proper operation of the system.
12090Bad IPsec Connection configuration - due to %1%
12091Failed to execute the IPsec restart system command. At least one tunnel must be activated to restart the service.
12092Request to reset IPsec statistics failed.
12093Bad IPsec configuration: %1%
12094Bad IPsec configuration: %1%
12095Bad IPsec configuration: %1%
12096Bad IPsec configuration: %1%
12097Bad IPsec configuration: %1%
12098Bad IPsec configuration: %1%
12099Bad IPsec configuration: %1%
12100Bad IPsec configuration: %1%
12101Bad IPsec configuration: %1%
12102Bad IPsec configuration: %1%
12103Bad IPsec configuration: %1%
12104Bad IPsec configuration: %1%
12105Bad IPsec configuration: %1%
12106Bad Secret Setting: %1%
12107Bad Secret Setting: %1%
12108Bad IPsec configuration: %1%
12109Bad IPsec configuration: %1%
12110VLAN Interface is in use by the following %1%: %2%. Delete the VLAN IP interface binding and retry.
12111VLAN is used as tagged member on the Port %1%. Delete the entry and retry.
12112VLAN is used as default untagged VLAN for the %1%. Delete the entry and retry.
12114%1% external interface name is not set
12115%1% external interface %2% is not available
12116%1% external interface %2% is not IPv4 mode
12117%1% external interface %2% %3% IP address or netmask not valid
12118Port Forward %1% port start value of %2% is outside allowed 2..65535 range
12119Port Forward number of ports value %1% is outside allowed 1..65533 range
12120Port Forward %1% start %2% plus number of ports %3% (%4%) exceeds 65535
12121Port Forward %1% port %2% is reserved by the system, cannot be used
12122RTP/RTCP Port range not found, check the Media System Configuration
12123Port Forward %1% port %2% is within the RTP/RTCP Port Range of the Media System Configuration
12124Port Forward %1% port range %2%-%3% overlaps the RTP/RTCP Port Range in the Media System Configuration
12125Port Forward %1% port %2% is in use by the SIP SG Listen Port, Primary Key %3%
12126NAT Interface configuration error. %1%
12127NAT Port Forward configuration error. %1%
12128NAT %1% IP Netmask is missing or not valid IPv4 format
12129NAT %1% Private IP Address %2%
12130NAT Port Forward IP Protocol %1% is not expected %2%..%3% value
12131NAT %1% Primary Key %2% is outside expected %3%..%4% range
12132NAT %1% config error, check Primary Keys %2% and %3% for %4%
12133NAT %1% IP address %2% duplicates address of %3%, this is not allowed
12134NAT Interface Private IP address and netmask %1%/%2% is not a valid configuration
12135%1% port %2% is in use by NAT Port Forward entry at Primary key %3%. Using same port is not allowed
12150Host/Gateway already configured for monitoring: %1%
12151Bad Link Monitor Object configuration - %1%
12152Primary gateway in link monitor already active - %1%
12153Real-time probe failed - %1%
12160MST instance is in use by the following VLAN %1%. Delete the MST instance binding and retry.
12161MST instance ID %1% is in use by row with ID %2% (%3%) and another row with ID %4% (%5%). Duplication of MST instance ID is not allowed
12162MST instance with row ID %1% (%2%) has invalid values for bridge priority and/or port priority
12163MST Instance ID 0 cannot be deleted
12164Description of MST Instance ID 0 cannot be modified
12200Failed to fork child process. Capture will not be performed.
12201Packet Capture Information Element not found. Capture will not be performed.
12202Packet capture already in progress, cannot start a new one.
12203No packet capture in progress, cannot stop.
12204Invalid packet capture options.
12205Not enough storage space, please install external USB.

CSM

CodeDefinition
15000Request to validate (%1%) certificate was successful
15001Request to validate (%1%) certificate failed due to bad config parameters
15002Not allowed to delete a (%1%) certificate from store
15003Failed to authenticate (%1%) certificate due to bad encoding format, certificate contents or signature mis-match
15004The (%1%) certificate is found to be missing from the holding store path
15005The (%1%) private key is found to be missing from the key store for Server certificate
15006Unable to locate the (%1%) certificate created in certificate store
15007Unable to open the (%1%) file in the certificate store
15008Unable to read the (%1%) file from the certificate store
15009Unable to write to the (%1%) file in the certificate store
15010Unable to append to the (%1%) file in the certificate store
15011Unable to delete (%1%) file from the certificate store
15012Unable to make a copy of (%1%) file the certificate store
15013Memory error encountered when validating the (%1%) certificate
15014Request to import (%1%) certificate failed due to expired dates: %2%
15015Failed to read the (%1%) private key from key store
15016Failed to append the (%1%) private key to the Server certificate in store
15017Failed to import a duplicate common name (%1%) and serial number (%2%) certificate which already exist in store
15018Request to replace an existing common name (%1%) and serial number (%2%) certificate failed. First delete the existing certificate, and retry
15019(%1%) certificate Extended Key Usage must contain the required Server Authentication value
15020Failed to authenticate (%1%) certificate, X509 Verify Error (%2%): (%3%)
15022Failed to %1% certificate and key file as no certificate matches private key
15023Failed to %1% certificate and key file due to internal error from the SSL stack.
15024Failed to %1% certificate and key file due to MAC verify error. Please provide a valid password.
15025Certificate file name cannot be empty or exceed the maximum size limit %1%.
15026Certificate file data content cannot be empty or exceed the maximum size limit %1%.
15027Certificate file import type out of range value validation error.
15028Certificate file type out of range value validation error.
15029Certificate file format out of range value validation error.
15030Certificate file operation out of range value validation error.
15031Certificate P12 file password cannot be empty or exceed the maximum size limit %1%.
15032(%1%) certificate Key Usage purpose restricts use of Non Repudiation service
15033(%1%) certificate Extended Key Usage must contain the required Server Authentication value and Key Usage purpose restricts use of Non Repudiation service
15034Supplement Certificate is being referenced by TLS Profile (%1%)
15035Maximum Supplement Certificates limit reached. Only (%1%) Supplement Certificates are allowed.
15036Allowed ID range for the Supplement Certificate object is (%1%) - (%2%) .
15038The certificate common name should be unique across Primary and Supplementary certificates.

AD

CodeDefinition
16001Active directory query failed.
16002Active directory query is not supported in this (%1%) mode.
16003Active directory test-connection failed.
16004Information Element missing in the request.
16005Unknown tree ID (%1%) scope (%2%) requested, cannot process the request.
16006Request to reset statistics failed.
16007Bad configuration - Domain-controller cannot be empty.
16008Bad configuration - Attribute list cannot be empty.
16009Bad configuration - Search scope cannot be empty.
16010Bad configuration - LDAP Query cannot be empty.
16011Bad configuration - No username specified.
16012Bad configuration - No password specified. If password was specified then disable AD and configure password on all Domain Controllers. Then enable AD.
16013Bad configuration - Update frequency should be 5 mins at the minimum.
16014Bad configuration - Update frequency can be 365 days at the maximum.
16015AD is not enabled.
16016Bad configuration - AD cannot be in an enabled state with no DCs.
16017Bad configuration - When AD is enabled, Secondary Authentication Domain Controller cannot be deleted.
16018Bad configuration - Duplicate entry detected, cannot add this domain controller. To successfully add a new domain controller, make sure that the entry has a unique combination of IP Address/FQDN, Search Scope and LDAP Query.
16019Domain controller ID out of bounds, cannot add new domain controller.
16020Primary and Secondary AD Domain Controllers cannot be the same.
16021Active Directory cache refresh is in progress. Please wait for that to finish before requesting a refresh again.
16022Bad configuration - Cannot assign two DCs of the same priority and DC type.
16023Bad configuration - Only 2 Authentication DC's, 5 Call Routing DC's, and/or 1 On Premise DC are allowed.
16024Bad configuration - Cannot configure first update time when update by time is false.
16025Bad configuration - Incorrect time format, specify hh:mm:ss in 24 hour format.
16026Bad configuration - Primary DC row does not exist.
16027Bad configuration - DC Role set to Primary. Primary DC row must be 0.
16028Bad configuration - Primary DC row cannot point to itself.
16029Bad configuration - DC Role set to Backup. Two DCs are linked to each other as the primary.
16030Active Directory On Premise PBX update is in progress. Please wait for that to finish before requesting a refresh again.
16031Cannot set AD cache encryption if AD mode is not Updates or Cache only.

RESOURCE MANAGER

CodeDefinition
17000Successfully retreived Inventory at location %1%
17001Tree does not contain an Item at location %1%
17002No Inventory Data for location %1%
17003Missing location information

COMMON CALL CONTROL

CodeDefinition
18001Tone Table %1% Not Found
18002Port Profile %1% Not Found
18003MediaList %1% Not Found
18004Crypto Profile %1% Not Found
18005Voice or Fax Profile %1% Not Found
18006Channel %1% Not Found
18007Incorrect Admin Action %1% on the Channel %2%
18008Reroute profile %1% Not Found
18009Message Translation Table %1% Not Found
18010A Message Translation Profile Not Found in Table %1%
18011SG %1% is Disabled or Not Present
18012Media List %1% In Use
18013Tone Profile %1% In Use
18014Port Profile %1% In Use by a SG. Delete the SG entry and retry again.
18015Crypto profile %1% In Use
18016Voice/Fax Profile %1% In Use
18017Call Route Table is not set for SG %1%
18018Call Route Table %1% is in use by a SG
18019ActionSet Table %1% is in use by a SG
18020Could not add %1% channels. Channel limit %2% exceeded
18021Channel %1% operation failed
18022Channel %1% operation timeout
18023SIP Signalling Group Index %1% Out of range
18024ISDN Signalling Group Index %1% Out of range
18025Voice Codec Profile Index %1% Out of range
18026FAX Codec Profile Index %1% Out of range
18027Cause code reroute table %1% is empty.
18028Voice Codec Media Type %1% Out of range
18029Supplementary profile %1% Not Found
18030CAS channel(s) is(are) in busy list
18031Invalid fractional channel in use for port type %1% in ISDN SG %2%
18032Mutiple Codecs %2% with the same payload type %1% found In MediaList profile
18033Bad Media System Configuration: %1%
18034Channel: %1% not currently allocated for calls
18035Fax media profile should not be the first profile in the Media Profile List.
18036Fax media profile should not be the only profile in the Media Profile List.

TIP

CodeDefinition
19001(%1%) Failed as framing type provided is not valid for the physical type provided.
19002(%1%) Failed as coding type provided is not valid for the physical type provided.
19003(%1%) Failed as coding type and framing type provided are not valid for the physical type provided.
19004(%1%)Ports in the configuration that have corresponding ports on the hardware can't be deleted
19005(%1%) Port configuration table does not exist
19006(%1%) Failed to set clock as primary and secondary DS1 Layer 1 are down
19007(%1%) Failed to set clock as primary DS1 Layer 1 is down
19008(%1%) Failed to set clock as secondary DS1 Layer 1 is down
19009(%1%) Failed to set clock as DS1 Port is disabled
19010(%1%) Ports on the hardware does not support the relay capability
19011(%1%) Cannot enable port in passthru mode

WEBUI

CodeDefinition
20000Internal server error - %1%. Please refresh the view and try the operation again.
20001No default handler found for the operation.
20002Delete on '%1%' should be performed as an action.
20003Ethernet ports on the main board can't be deleted.
20004The management ethernet port cannot be disabled.
20005More than one partition cannot be set active at a time.
20006Object does not exist.
20007The eth0 (management) logical interface cannot be disabled.
20008The currently logged in user cannot be deleted.
20009Unable to open login message file for writing.
20010Microsoft UC Setup Task failed. Please check the following in the settings tree: %1%
20011Partition cannot be set active when the Base Software Version is 'Unknown'
20012Object ID %1% of type %2% does not exist. Please refresh your view.
20013Object ID %1% of type %2% already exists. Please refresh your view.
20014A mediation server is already configured as a SIP Signaling Group federated server
20015A mediation server or border element server is already configured as a SIP Signaling Group federated server
20016The communications server pool is already configured as a SIP Signaling Group federated server
20017Either the communications server pool or a border element server is already configured as a SIP Signaling Group federated server
20018The Modify Application IP Task failed for the following reason(s): %1%
20019The DS1 port type couldn't be set for the following ports: %1%
20020The Import Authorization Table task failed because the file upload failed
20021The Import Authorization Table task failed because the file couldn't be parsed. Please verify that this is a CSV file with three columns, Address of Record, Username, and Password
20022The Import Authorization Table task failed because the new authorization table couldn't be created.
20023The Import Authorization Table task failed because the existing authorization table entries couldn't be removed.
20024The Import Authorization Table task failed because the updated authorization table entries couldn't be added
20025The Import Authorization Table task failed because one or more rows don't have three columns.
20026The Import Authorization Table task failed because one or more rows have data that's too large.
20027Failed to perform action %1%.
20028Failed to retrieve status for action %1%.
20029Internal error serving REST request: failed to convert object reference into href.
20030Internal error serving REST request: unknown error.
20031ID is out of expected range
20032REST session is not authenticated.
20033REST resource has null type.
20034REST request has unsupported method for the resource.
20035REST request contains invalid filter for the resource.
20036REST request contains invalid resource ID or resource ID is not present.
20038Validation Error - Out of range value for resource %1% ID %2%
20039Validation Error - Empty string value for resource %1% ID %2%
20040Validation Error - Resource %1% ID %2% (%4%) could not find configuration item it is using in element %3%
20041Validation Error - Unique item not unique for resource %1% ID %2%
20042Failed to generate CSR: Error while generating SAN Field
20043Failed to generate CSR: Unable to generate private key or CSR
20044Failed to generate CSR: Unable to export private key to a file
20045Incomplete parameters in request
20046Invalid action %1% provided in the request.
20047Action setactive cannot be performed on the boot partition.
20048Unable to calibrate FXO Port %1%: %2%
20049RemotePortValues and LocalPortValues must be empty
20050Validation Error - %3% is in use by resource %1% ID %2% (%4%)
20051SBA Failure Error - %1%
20052Internal Server Error - SBA responded without an export filename
20053An action is currently being performed on the SBA.
20054Incorrect order of action %1% in setting up the SBA. Ensure that the previous action is performed.
20055Initial Setup Failed. Error: %1%
20056REST: importconfig action requires a MaskedItems attribute unless ConfigMaskUsage is 0
20057Lookup failed for object type %1%, ID %2%
20058The Account Status for the currently logged in user cannot be changed.
20059The Modify Default VLAN Application Task failed for the following reason(s): %1%
20060Password recovery maintenance user not allowed to delete, enable or disable other users.
20061Cannot configure %1% codec, required license not enabled.
20062The Payload Type value conflicts with some of the payload types in the media list.
20063Error occurred while deleting file - %1%
20064Cannot have more than 48 channels or phone numbers in the list.
20065Provisioning Setup Task failed. Error: %1%
20066Failed to write CCE INI configuration file %1%
20067Unable to parse CCE Configuration INI text, cannot save as a CCE Configuration file
20068Cannot revert to the current running CCE configuration, no such CCE configuration file exists.
20069Unable to write CCE Configuration INI file. Reason: %1%
20070Secondary Gateway configuration error: IP address not provided, and the SBC cannot resolve the FQDN %1%
20071Failover redundancy cannot be selected when tagged VLANs are configured.
20072Failover redundancy cannot be selected unless primary logical interface has an IP address.
20073Redundancy cannot be configured if secondary I/F has Static or Dynamic IP address.
20074Redundant Ethernet port already configured for redundancy.
20075Redundancy must be set to none before changing redundant port.
20076Unable to find redundant Ethernet port.
20077Redundancy cannot be configured if primary I/F has DHCP IP address.
20078At least one IP address must be assigned for Primary Interface in Redundant Pair.
20079REST failure: %1%.
20080Default Untagged VLAN must be set to '%1%' VLAN before setting Redundancy.
20081DHCP cannot be configured for interface in a redundant Ethernet pair.
20082Primary Logical Interface cannot be deleted.
20083SWe Lite must not include 'LicenseKey'.
20084Forbidden file Request
20085File does not exist
20086Invalid type of data for %1% of ID %2%

ISDN

CodeDefinition
21001ISDN Signaling Groups %1% and %2% are both using the same port %3%.
21002ISDN SG %1% of type %2% not allowed on %3% cards.
21003BRI ISDN Signaling Group %1% set to Network side using port %2% which is not set to terminated. Termination must be enabled for Network side.
21004BRI ISDN Signaling Group %1% using port %2% is not set to User side and is being used for system timing. Side must be set to User to use as a system timing reference.
21005Port %1% in use by ISDN Signaling Group %2% not found.

System Health Monitor

CodeDefinition
22001Missing Information Element (IE).
22002Invalid node specified for the action.
22003Unable to locate the specified process.
22004General execution error occurred.
22005Busy executing previous operation.
22006Unknown action requested.
22007Wrong or missing hw_id in restore file.
22008Wrong platform type in configuration backup.
22009Code version not allowed for hardware configuration, minimum required is %1%.

RADIUS

CodeDefinition
23001Selected RADIUS operating mode is not supported.
23002Missing Information Element (IE).
23003Server IP/FQDN must be specified to successfully add RADIUS server.
23004Illegal port selected for RADIUS service.
23005Primary RADIUS authentication server must be selected.
23006Duplicate RADIUS server entry detected.
23007Server shared-secret must be specified to successfully add RADIUS server.
23008Primary authentication server cannot be deleted from the list.
23009Secondary authentication server cannot be deleted from the list.
23010Cannot display counter information as the requested RADIUS server ID is incorrect.
23011RADIUS user login failed.
23012RADIUS server ID out of bounds, cannot add new RADIUS server.
23013Primary and Secondary Radius servers can not be the same.
23014RADIUS Accounting server must be selected.
23015Accounting Server 1 cannot be deleted from the list.
23016Accounting Server 2 cannot be deleted from the list.
23017Primary Radius server with valid port must be selected.
23018Secondary Radius with valid port must be selected.
23019Accounting server1 with valid port must be selected.
23020Accounting server2 with valid port must be selected.
23021Accounting server1 and Accounting server2 Radius servers can not be the same.
23022Authentication and Accounting ports can not be the same.

MSC

CodeDefinition
24001Another music file upload is already in progress.
24002Failed to create a thread to update music file. Insufficient resources, System reboot is required.
24003Failed to stop an existing MOH channel. System reboot is required.
24004Failed to acquire an active MOH channel on DSP. System reboot is required.
24005Music file pre-processing failed due to an internal error. System reboot required.
24006Music file name cannot be empty and should not exceed 128 chars.
24007Music file size is out of the supported range. File size cannot exceed 1MB.
24008Unable to locate the selected music file.
24009Music file corrupted (or) System failed to allocate memory for music file conversion. If the file is not corrupt system reboot is required.
24010The selected WAV file contains an unsupported audio format. WAV files must be 8kHz sample rate mono audio, with aLaw, uLaw, or linear PCM encoding.
24011The selected music file appears to contain an unsupported audio format. Supported file types include .wav, .pcm, .pcma, .pcmu, and .g726.
24012Change MOH source failed. Need to wait for MOH file upload finished.
24013Unable to upload the MOH file while DSP recovery is on-going. Need to wait for DSP recovery completed.
24014Unable to delete MOH file.
24015Change Media RTP Port settings failed. Need to wait for system to be idle with no active calls.
24016Change Media interface settings failed. Need to wait for system to be idle with no active calls.

SIP

CodeDefinition
31001SG (%1%) cannot be activated while its SIP Server Table (%2%) is empty.
31002SG (%1%) outbound group must have valid server cluster.
31003Cannot delete SIP to Q.850 mapping (%1%). It is in use by SG (%2%).
31004Cannot delete Q.850 to SIP mapping (%1%). It is in use by SG (%2%).
31005Cannot delete SIP profile (%1%). It is in use by SG (%2%).
31006Registrar Table %1% being used by SIP Signaling Group %2% (%3%) not found.
31007Cannot delete SIP server cluster (%1%). It is in use by SG (%2%).
31008Found server(s) (%1%) which doesn't belong to any cluster.
31009Cannot delete TLS profile (%1%). It is in use by SG/Server (%2%).
31010Cannot delete Remote Authorization Table (%1%). It is in use by Server (%2%).
31011Cannot delete Contact Registrant Table (%1%). It is in use by Server (%2%).
31012Invalid Federated IP/FQDN (%1%) mask. General note when entering 'Federated IP(FQDN) Mask': Mask 0.0.0.0 is allowed only with IP 0.0.0.0. When mask is blank 255.255.255.255 is assumed.
31013Invalid 'Federated IP(FQDN)/Mask' combination: %1%. General note when entering 'Federated IP(FQDN)/Mask': Mask 0.0.0.0 is allowed only with IP 0.0.0.0. When mask is blank 255.255.255.255 is assumed.
31014Network interface: %1% (%2%) is in use by SIP SG(s): %3%. Clear the calls and disable the SIP SGs before changing network interface. After the change enable SIP SGs.
31015%1% port in use by TCP and TLS protocols.
31016%1% is in use by SIP SG(s): %2%.
31017%1% is in use by MessageTableId:RuleId= %2%.
31018Number of SIP Message rules in a table should not exceed 32.
31019Invalid Federated IP address in SG(%1%).
31020Can't mix server types IP/FQDN and DNS-SRV in the same SIP Server Table (%1%).
31021All Stream Modes can not be Disabled in SG(%1%).
31022Can't have DNS-SRV entries with same Domain/FQDN and protocol in SIP Server Table (%1%).
31023Only one DNS-SRV Domain/FQDN allowed per SIP Server Table (%1%).
31024Trunk group %1% references non-existing signaling group %2%
31025Trunk group %1% references no signaling groups
31026Trunk group %1% has an invalid Trunk ID %2%
31027Trunk group %1% has an invalid Trunk-Context %2%
31028Signaling Group %1% Listen Protocol and SIP Server Host Protocol mismatch
31029Cipher %1% in TLS Profile %2% is not supported.
31030Cipher %1% invalid TLS Profile %2% is repeated.
31031Invalid cipher %1% for configured TLS Protocol %2% in TLS-profile %3%.
31032Cannot delete last SIP server entry if table is in use by SG. This table is in use by SG %1%.
31033Found NAT Prefix Entry (%1%) which doesn't belong to any Qualified Prefix Table.
31034NAT Qualified Prefix Entry has an invalid IP (%1%).
31035NAT Qualified Prefix Entry has an invalid Netmask (%1%).
31036SIP Server table is in use by SG %1%.
31037Duplicate IP/FQDN and netmask/prefix found.
31038Signaling Group %1% Listen Protocol and SIP Voice Quality Server Transport Protocol mismatch.
31039Cannot delete the Signaling Group %1% . It is in use by the SIP Voice Quality Server.
31040SIP Profile attribute 'Send Number of Audio Channels' must be false for SG %1% with Interop Mode 0365.
31041Signaling Group %1% supports only DSP Audio Stream Mode for Media List %2%.
31042Registrar table %1% has too many users configured. Maximum %2% allowed on SBC 1k/2k.
31043More than one Signaling Group is listening on same %1% port with different TLS Profile ID. Must use another listener port.
31044TLS Profile %1% Client and Server Certificate ID mismatch.

SECURITY

CodeDefinition
25001Empty Bad Actor Type.
25002Invalid Bad Actor Type.
25003Empty Bad Actor Data.
25004Invalid Bad Actor Data.
25005Empty Bad Actor Precedence.
25006Invalid Bad Actor Precedence.
25007Maximum number of bad actors reached.
25008Duplicate or Invalid row ID for bad actors encountered.
25009Internal error encountered.
25010ACL Table has ACL rules configured through Ribbon Protect.
25011Same Precedence value is used by other Bad Actor.

CAS

CodeDefinition
32001SG (%1%) Loop Start FXS Profile must have valid profile.
32002SG (%1%) Loop Start FXO Profile must have valid profile.
32003SG (%1%) E&M Profile must have valid profile.
32004SG (%1%) R2 Profile must have valid profile.
32005Cannot delete FXS profile (%1%). It is in use by SG (%2%).
32006Cannot delete FXO profile (%1%). It is in use by SG (%2%).
32007Cannot delete E&M profile (%1%). It is in use by SG (%2%).
32008Cannot delete R2 profile (%1%). It is in use by SG (%2%).
32009Channel %1%.%2%.%3% is assigned to Signaling Groups %4% and %5%.
32010Signaling Group %1% channel list incorrectly defined.

Dynamic_Routing

CodeDefinition
33001RIP configuration failed %1% .
33002RIP instance already present, only 1 instance allowed.
33003Bad Routing Protocol - %1%
33004Bad OSPF Area ID Configuration - %1%
33005Bad OSPF Area Type Configuration - %1%
33006Bad OSPF Router ID Configuration -%1%
33007Bad OSPF configuration - %1%
33008Bad Routing interface configuration - %1%
33009OSPF process ID %1% is already configured in OSPF, use a different process ID.
33010OSPF Router ID is already configured in OSPF, use a different Router ID.
33011OSPF process ID cannot be modified. Use configured process ID for attribute: OSPFProcessID
33012OSPF Area ID cannot be modified. Use configured Area ID for attribute: OSPFAreaID
33013OSPF Area Type cannot be modified. Use configured Area Type for attribute: OSPFAreaType
33014Maximum Router Instances limit reached. Only 6 Routing Instances are allowed.
  • No labels