Enterprises are moving beyond voice-centric nature of IP PBX to real-time IP communications such as presence, instant messaging, web/voice/video conferencing, voicemail and visual voicemail, real-time business applications and telepresence in an effort to maximize their IP network. Enterprises are also in the process of moving away from VoIP islands to peer-to-peer VoIP networks to facilitate business-to-business collaboration and/or federation.
As enterprises move away from TDM and deploy real-time IP communications services and interactive business applications such IP contact centers, referred to as Unified Communications (UC), they face significant challenges in security, interoperability, QoS and regulatory compliance. The
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enables the delivery of secure, high-quality, real-time interactive communications by providing critical control functions needed for enterprises.
Figure 1 shows how SBC platforms enable enterprises to control critical IP network borders to their centers that host VoIP/UC infrastructure.
Figure 1: SBC Controlling Enterprise Network Borders
Where the
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control or functionality resides depends on how Sonus
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is deployed in the enterprise network. In Enterprise scenario, the
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controls the following:
- SIP trunk connection between Service Provider and enterprise. This connection links the enterprise to the PSTN network.
- Connections between the enterprise headquarter and remote branch offices via private WAN such as MPLS.
- Connections between remote users and mobile employees.
- Connection to service providers who offer hosted IP communication services or VoIP enabled business applications.
Enterprises will deploy
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even if their service providers already have
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s deployed on their network for some key reasons:
- Security
- Interworking
- Demarcation
- Session Management
Enterprises use the same
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core requirements/features as service providers but with differences in the detailed functionality of these requirements.