First Steps - Run Initial Setup and Install Latest Software/Security Patches

Overview

This page provides information and instructions for running the initial setup of a new SBC 1000/2000, as well as how to locate and install the latest software and security patches on a new or existing SBC. Installing the latest updates keeps the SBC up-to-date and minimizes exposure to security threats and cyber attacks.

Review Before you Begin - Latest Security Bulletins/Software/Security Patches Available and then select an option below that matches your system status.

Run Initial Setup/Install Software -  How to Proceed

Before you Begin - Latest Security Bulletins/Software/Security Patches Available

Security Bulletins

Security Vulnerability Bulletins provide information for protecting the SBC against specific security threats. To view the latest information about security bulletins impacting Ribbon products, refer to Latest Security Vulnerabilities.

Latest Software and Security Patches

Ensure you have the latest software installed to protect the SBC against vulnerability to security threats. All software and security updates are available from Ribbon Support Portal.

For more information on the latest software and security patches, refer to the latest Release Notes at SBC Edge Documentation.

Run Initial Setup and Install Latest Software/Security Patches on New SBC

You must run initial setup on a new SBC 1000/2000 directly out of the box, and install the latest software/security patches. Consult the product code sticker on the bottom of the unit to confirm the ASM type included in your system is Survivable Branch Appliance (SBA).

See below for an SBA example:

Identify System Type - SBA Example

For Systems with SBA (Survivable Branch Appliance)

Running initial setup and installing software apply to a new SBC that contains an SBA (Survivable Branch Appliance).

Start

1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or  SBC 2000 Quick Start ) included with the device.
2. Run initial setup. Refer to Running Initial Setup.
3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
4. If required, download the latest software from the Ribbon Support Portal.
   
   1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildxxx.zip
   2. SBC Software – SBC 1000 (sbc1000-release-X.X.X.buildXXX.img), SBC 2000 (sbc2000-release-X.X.X.buildXXX.img).

   3. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip  

5. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
6. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
7. For the Skype SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype SBA.
8. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.

For Systems without SBA

Running initial setup and installing software apply to a new SBC that contains an SBA (Survivable Branch Appliance).

Start

1. Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
2. Run initial setup. Refer to Running Initial Setup.
3. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
4. If required, download the latest software from the Ribbon Support Portal. 
   

   1. SBC Software – SBC 1000 (sbc1000-release-X.X.X.buildXXX.img), SBC 2000 (sbc2000-release-X.X.X.buildXXX.img)

5. Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
   
   

Install Latest Software/Security Patches on Existing SBC

The SBC 1000/2000 provides software updates and firmware to protect your network, equipment, data and information. An integral aspect of SBC security is ensuring that the latest security patches and software updates are installed on the SBC. Cumulative Updates protect your system from vulnerability to malicious viruses and other system security threats.

For Systems with SBA (Survivable Branch Appliance)

Installing the latest software/security patches apply to an existing SBC that contains an SBA (Survivable Branch Appliance).

Prerequisites

• SBA updates are completed through Cumulative Updates.

• These instructions assume your system is up and running.

Start

1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. 
   1. SBC Comms – UXCOMMSVC-releaseX.X.X.buildXXX.zip
   2. SBC Software –SBC 1000 (sbc1000-release-X.X.X.buildXXX.img), SBC 2000 (sbc2000-release-X.X.X.buildXXX.img)

   3. ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip
      

3. Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
4. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.
5. For the ASM deployed as a Skype SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype SBA.
6. Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
   
   

For Systems without SBA

Start

1. Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
2. For the latest software and security patches, download the necessary files from the Ribbon Support Portal. 
   

   1. SBC Software –SBC 1000 (sbc1000-release-X.X.X.buildXXX.img), SBC 2000 (sbc2000-release-X.X.X.buildXXX.img)

3. Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.