This section details all
Hardware related Alarms and Events are not applicable for
Following list provides the alarms and events defined in various
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
1 | 1 | alarm | AD caching failed | communication | System;Service;IPAddress | minor |
| |
1 | 2 | event | Online AD query failed | communication | System;Service |
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1 | 4 | event | User logged in | security | Username;IPAddress |
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1 | 5 | alarm | User login failed | security | Username;IPAddress | major |
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1 | 6 | alarm | AD Unreachable | communication | System:Service;IPAddress; DCType | major |
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1 | 7 | event | AD Reachable | communication | System:Service;IPAddress; DCType |
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1 | 8 | event | AD caching successful | communication | System:Service;IPAddress |
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1 | 9 | alarm | AD backup failed | equipment | System:Service;IPAddress | minor |
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1 | 10 | event | AD successfully backed up | equipment | System:Service;IPAddress |
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1 | 11 | alarm | AD cache truncated | equipment | System:Service | minor |
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1 | 12 | alarm | RADIUS Server Unreachable | communication | System:Service;IPAddress | major |
| |
1 | 13 | event | RADIUS Reachable | communication | System:Service;IPAddress |
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1 | 14 | alarm | CDR logging failed | communication | System:Service;IPAddress | major |
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1 | 15 | alarm | CDR backup failed | communication | System:Service;IPAddress | major |
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1 | 17 | event | User password changed successfully | Security | Username |
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1 | 18 | alarm | User password change failed | Security | Username | warning |
| |
1 | 19 | event | User account disabled | Security | Username |
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1 | 20 | event | User account activated | Security | Username |
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1 | 21 | event | Global Security Options Changed | Security | Username;IPAddress |
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1 | 22 | alarm | User login blocked | Security | Username | major |
| |
1 | 23 | event | User login unblocked | Security | Username |
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1 | 24 | event | User password expired | Security | Username;IPAddress |
| ||
1 | 25 | alarm | AD: Maximum Threads Exceeded | Processing | System;Service | major |
| |
1 | 26 | alarm | AD caching timed out | Communication | System;Service;IPAddress | minor | Timed out caching attributes due to lack of response from AD. Suggested action - try again later. The SBC will attempt to load the last successful cache from backup. | |
1 | 27 | alarm | AD Cache Encryption Failed | System | System;Service;IPAddress | major | AD Cache encryption failed. Cache will not be saved. Cleared by event 1.28 | |
1 | 28 | event | AD Cache Encryption Successful | System | System;Service;IPAddress | AD Cache encryption successful. Cleared alarm 1.27 (AD Cache Encryption Failed) |
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
2 | 1 | alarm | Invalid Card ID EEPROM Data | equipment | System;Card | critical |
|
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2 | 2 | alarm | Card Health Check Failed | equipment | System;Card | critical |
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2 | 3 | alarm | Card not Supported | equipment | System;Card | major |
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2 | 4 | alarm | Power Supply input failure | equipment | System;PSU | major |
| |
2 | 5 | event | Power Supply input restored | equipment | System;PSU |
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2 | 6 | alarm | Power Supply output failure | equipment | System;PSU | major |
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2 | 7 | alarm | Single Fan failure | equipment | System;Fan | major |
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2 | 8 | alarm | Multiple Fan Failures | equipment | System;Fans | critical |
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2 | 9 | alarm | System Temperature Warm | equipment | System | minor |
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2 | 10 | event | System Temperature Warm Cleared | equipment | System |
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2 | 11 | alarm | System Temperature Hot | equipment | System | critical |
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2 | 12 | event | System Temperature Hot Cleared | equipment | System |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
3 | 1 | alarm | Licenses expired. | general | System;Service | critical |
| |
3 | 2 | alarm | License expires in 2 weeks. | general | System;Service | major |
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3 | 3 | event | New License applied. | general | System;Service |
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3 | 4 | alarm | Failed to Apply License. | general | System;Service | critical |
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3 | 5 | alarm | License(s) for 'license type' has been exhausted, or is not licensed. | general | System;Service | minor |
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3 | 6 | alarm | Licensed DS1 ports exceed installed ports. | general | System;Service | critical |
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3 | 7 | alarm | Licensed BRI ports exceeds installed ports. | general | System;Service | minor |
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3 | 8 | alarm | Licensed FXS ports exceeds installed ports. | general | System;Service | minor |
| |
3 | 9 | alarm | Licensed FXO ports exceeds installed ports. | general | System;Service | minor |
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3 | 10 | alarm | Failed to get key for License generation | general | System;Service | critical |
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3 | 11 | alarm | Licensed SIP Signaling Sessions exceeds system capacity | general | System;Service | minor |
| |
3 | 12 | alarm | Licensed SIP Registrations exceeds system capability. | general | System;Service | minor |
| |
3 | 13 | alarm | Enhanced Media Sessions with Transcoding exceeds system capability. | general | System;Service | minor |
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3 | 14 | alarm | Enhanced Media Sessions w/o Transcoding exceeds system capability. | general | System;Service | minor |
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3 | 16 | alarm | Licensed Video sessions exceed system capability. | general | System;Service | minor |
| |
3 | 17 | alarm | Licensed High Capacity (250+) sessions exceed system capacity | general | System;Service | minor |
| |
3 | 18 | alarm | SIP High Capacity (250+) License required. | general | System;Service | minor |
| |
3 | 19 | alarm | Non-Azure VM License Rejected | general | System;Service | critical |
| |
3 | 20 | event | Azure License Installed | general | System;Service |
| ||
3 | 21 | alarm | Trial License Expired | general | System;Service | critical |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
5 | 1 | alarm | ASM Unreachable | communication | SBA Instance | critical |
| |
5 | 2 | event | Clear ASM Unreachable | communication | SBA Instance |
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5 | 3 | alarm | ASM Failure Recovered | equipment | SBA Instance | warning |
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5 | 4 | alarm | ASM Services Not Running | processing | SBA Instance | critical |
| |
5 | 5 | event | Clear ASM Services Not Running | processing | SBA Instance |
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5 | 6 | alarm | ASM Services Restarted | processing | SBA Instance | warning |
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5 | 7 | alarm | ASM Service Restart Failed | processing | SBA Instance | critical |
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5 | 8 | event | ASM System Started | processing | SBA Instance |
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5 | 9 | event | ASM System Shutting down | processing | SBA Instance |
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5 | 10 | alarm | Ethernet Link Down | equipment | SBA Instance;Port | major |
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5 | 11 | event | Ethernet Link Up | equipment | SBA Instance |
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5 | 12 | alarm | ASM-SBC IP Subnet Mismatch | equipment | SBA Instance | critical |
| |
5 | 13 | event | ASM-SBC IP Subnet Match | equipment | SBA Instance |
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5 | 14 | alarm | ASM-QoE SQL database is unreachable | communication | SBA Instance | major |
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5 | 15 | event | Clear ASM-QoE SQL database is unreachable | equipment | SBA Instance |
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5 | 16 | alarm | ASM-failed to store QoE information | equipment | SBA Instance | major |
| |
5 | 17 | alarm | ASM-SBC CAC Update Failed | equipment | SBA Instance | major |
| |
5 | 18 | event | ASM-SBC CAC Update Applied | equipment | SBA Instance |
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5 | 19 | alarm | This copy of ASM Operating System is not genuine | equipment | SBA Instance | critical |
| |
5 | 20 | alarm | ASM drive NFS mount failure | equipment | SBA Instance | major |
| |
5 | 21 | event | Clear ASM drive NFS mount failure | equipment | SBA instance |
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5 | 22 | event | ASM Operating System Successfully Activated | equipment | SBA instance |
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5 | 23 | alarm | ASM IP Address conflict | SBA | SBA Instance | critical |
| |
5 | 24 | event | Clear ASM IP address conflict | SBA | SBA Instance |
|
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5 | 25 | alarm | ASM Ethernet Port Down | equipment | SBA instance | critical |
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5 | 26 | event | Clear ASM Ethernet Port Down | equipment | SBA instance |
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5 | 27 | alarm | Active CCE Maintenance Mode | equipment | SBA instance | critical |
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5 | 28 | event | Clear Active CCE Maintenance Mode | equipment | SBA instance |
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5 | 29 | alarm | CCE Windows Product Key is missing | equipment | SBA instance | major |
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5 | 30 | event | Clear CCE Windows Product Key is missing or failed to activate | equipment | SBC instance |
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5 | 31 | alarm | CCE Windows Product Failed to Activate | equipment | SBA instance | major |
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5 | 32 | alarm | ASM and SBC Firmware Mismatch | equipment | SBA instance | major |
| |
5 | 33 | event | Clear ASM and SBC Firmware mismatch | equipment | SBA instance |
| ||
5 | 34 | alarm | Failed to increase the CCE mediation VM resource | equipment | SBA instance | major |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
7 | 1 | event | Configuration change occurred on Action Set | general | ActSetTble |
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7 | 2 | event | Configuration change occurred on Normalization Table | general | NormTble |
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7 | 3 | event | Configuration change occurred on Route Table | general | RtTble |
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7 | 4 | event | Configuration change occurred on Transformation Tables | general | TransTble |
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7 | 5 | alarm | Route temporarily disabled | communication | RtTble | warning |
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7 | 6 | event | Route enabled | communication | RtTble |
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7 | 7 | alarm | A Call exceeded the limit for number of destinations | communication | CallDest | warning |
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7 | 8 | alarm | Call forking used with no forking license | communication | CallDest | warning |
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7 | 9 | alarm | Invocation of InvokeActionSet exceeded the maximum nesting limit | communication | CallDest | warning |
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7 | 10 | event | Configuration change occurred on Callback Tables | general | CallbackTble |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
8 | 1 | event | Channel is in service | communication | Card;Port;Channel |
|
|
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8 | 2 | alarm | Channel is out of service | communication | Card;Port;Channel | minor |
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8 | 3 | alarm | Emergency Call Attempted | communication | Number;Extension;IPAddress | minor |
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8 | 4 | event | Emergency Call Attempted | communication | Number;Extension;IPAddress |
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8 | 5 | alarm | QoE report not sent due to RTCP Media List | communication | SG | minor |
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8 | 6 | event | Call Transfer failed due to call not being in RTP mode | communication | Card;Port;Channel |
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8 | 7 | event | Call Attempt failed due to Media Mode mismatch | communication | Card;Port;Channel |
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8 | 8 | alarm | All calls have been drained on this Signaling Group | communication | SG | Warning | ||
8 | 9 | alarm | Non-Emergency Call Preempted due to an Emergency Call Attempt | communication | Card;Port;Channel | minor |
| |
8 | 12 | alarm | No AMR Wideband license | communication | System | minor |
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8 | 13 | alarm | Maximum Call Duration Exceeded | communication | CallID | minorc |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
9 | 1 | alarm | SIP Server not responding | communication | SIPCluster;ServID;Protocol;IPAddress;Port | major |
| |
9 | 2 | alarm | Signaling Group taken out of service | communication | SG | critical |
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9 | 3 | event | Signaling Group disabled | communication | SG |
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9 | 4 | alarm | SIP-TLS Server Handshake Failure | security | TLSProfile;IPAddress | minor |
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9 | 5 | alarm | SIP-TLS Handshake Inactivity Timeout Failure | security | TLSProfile;IPAddress | minor |
| |
9 | 6 | alarm | Configured port number mismatch | processing | SG;IPAddress;Port | minor |
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9 | 7 | event | SIP Server became responsive | communication | SIPCluster;ServID;Protocol;IPAddress;Port |
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9 | 8 | alarm | SIP cluster went down | communication | SIPCluster | major |
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9 | 9 | event | SIP Cluster enabled | communication | SIPCluster |
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9 | 10 | event | SIP Signaling group enabled | communication | SG |
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9 | 11 | alarm | SIP Signaling group: DNS failure | communication | SG | major |
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9 | 12 | event | SIP Signaling Group; FQDN resolved | communication | SG |
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9 | 13 | alarm | SIP Server; DNS failure. | communication | SIPCluster;ServID | major |
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9 | 14 | event | SIP Server; FQDN resolved | communication | SIPCluster;ServID |
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9 | 15 | alarm | SIP call session DNS failure | communication | SG | major |
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9 | 16 | alarm | Acquiring license for Register failed | communication | SG | major |
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9 | 17 | alarm | Session leak or some other resource leak | communication | SG | major |
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9 | 18 | alarm | Failed to bind to network interface | communication | SG | minor |
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9 | 19 | event | Successfully bound to network interface | communication | SG |
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9 | 20 | alarm | SIP Register Server not responding | communication | SIPCluster;ServID;Protocol;IPAddress;Port | major |
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9 | 21 | event | SIP Register Server became unresponsive | communication | SIPCluster;ServID;Protocol;IPAddress;Port |
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9 | 22 | alarm | Registration not valid; received stale=false | communication | SIPCluster;ServID;Protocol;IPAddress;Port | major |
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9 | 23 | event | Config change for SIP endpoint that received stale=false | communication | SG;AorName |
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9 | 24 | alarm | QoE Notify Message was not successful | communication | SIPCluster;ServID;Protocol;IPAddress;Port | minor |
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9 | 25 | event | QoE Notify Message Response was successful | communication | SG |
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9 | 26 | alarm | System overload detected | communication | System;Service | minor |
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9 | 27 | event | System overload cleared | communication | System;Service |
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9 | 28 | alarm | Maximum Number of SIP Sessions Reached | communication | SG | minor |
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9 | 29 | event | Maximum Number of SIP Sessions Alarm Cleared | communication | SG |
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9 | 30 | alarm | Error resolving SRV record | communication | SIPCluster;ServID | major |
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9 | 31 | event | SRV record resolved | communication | SIPCluster;ServID | none |
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9 | 32 | alarm | SIP-TLS Handshake Negotiation Start Failure | security | TLSProfile;IPAddress | critical |
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9 | 33 | event | SIP-TLS Handshake Negotiation Start Successful | security | TLSProfile;IPAddress | none |
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9 | 34 | event | Maximum supported SIP SGs reached | General | System;Service | warning |
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9 | 35 | event | Maximum supported SIP SGs cleared | General | System;Service | none |
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9 | 36 | alarm | Maximum non-SIP call sessions reached | General | System; Service | warning |
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9 | 37 | event | Maximum non-SIP call Sessions cleared | General | System:Service | none |
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9 | 38 | alarm | Maximum SIP call sessions reached | General | System;Service | warning |
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9 | 39 | event | Maximum SIP call sessions cleared | General | System.Service | none |
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9 | 40 | Alarm | Broadsoft SIP call re-routed | General | SG | warning |
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9 | 41 | event | Broadsoft SIP Call Re-routed cleared | General | SG | none |
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9 | 42 | alarm | SIP SG Listen Protocol and SIP Server Host Protocol mismatch | Processing | SIPCluster;ServerID | minor |
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9 | 43 | alarm | Configuration Error: SIP SG and Server Protocol Mismatch | Processing | SIPCluster;ServerID | major |
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9 | 44 | alarm | SIP-TLS Client Handshake Failure | Security | TLSProfile;IPAddress | minor |
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9 | 45 | event | SIP-TLS Handshake Inactivity Timeout Cleared | Security | TLSProfile;IPAddress |
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9 | 46 | event | SIP-TLS Server Handshake Failure Cleared | Security | TLSProfile;IPAddress |
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9 | 47 | event | SIP-TLS Client Handshake Failure Cleared | Security | TLSProfile;IPAddress |
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9 | 48 | alarm | Skype/Lync Presence Response Failure | communication | SIPCluster; ServId | minor | A Presence Publish Request has been sent to the configured Skype/Lync Presence Front End and either:
Only one alarm is raised at any time. The alarm is cleared when the SIP presence entity receives a successful response to a Publish message. | |
9 | 49 | alarm | Skype/Lync Presence Server Response Failure Cleared | communication | SIPCluster; ServId | minor | A presence server that previously was unreachable has successfully sent a message that the SBC has received. | |
9 | 50 | alarm | SIP Request from Untrusted IP | Security | IPAddress | minor |
| |
9 | 51 | alarm | (no longer used) | |||||
9 | 52 | alarm | Resync message received on SG, not selected for Auto Configuration task. | Processing | SG | major |
| |
9 | 53 | alarm | Maximum Number of Skype/Lync Presence Sessions Reached | communication | SG | minor | The maximum number of 500 concurrent SIP Publish sessions for Presence has been reached. Skype/Lync Presence processing will be suspended until the number of concurrent sessions drops below 500 limit. This alarm is raised if:
The active alarm gets cleared when NOTIFY is accepted by Nectar UCD successfully. | |
9 | 54 | event | Maximum Number of S4B Presence Publish Sessions Alarms Cleared | communication | SG |
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9 | 55 | alarm | Enable Monitoring on Skype Presence Server for better reliability | communication | SIPCluster | minor |
| |
9 | 56 | event | Monitoring on Skype Presence Server has been enabled | communication | SIPCluster |
| ||
9 | 57 | alarm | The SIP voice Quality Server Connection is Broken | communication | Protocol;IPAddress;Port | major |
| |
9 | 58 | event | The SIP Voice Quality Server Connection is Resumed | communication | Protocol;IPAddress;Port |
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9 | 59 | alarm | The Voice Quality Nofiy Rejected by the SIP Voice Quality Server | communication | IPAddress;Port | warning |
| |
9 | 60 | alarm | The Voice Quality Notify Accept by the SIP Voice Quality Server | communication | IPAddress;Port |
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9 | 61 | alarm | Failed to Resolve the FQDN of the SIP Voice Quality Server | communication | IPAddress | warning |
| |
9 | 62 | event | The SIP Boice Quality Server FQDN has been Resolved | communication | IPAddress |
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9 | 63 | alarm | Configured Registration Limit Reached | communication | SIPRegistrarTable | warning |
| |
9 | 64 | event | Configured Registration Limit Cleared | communication | SIPRegistrarTable |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
10 | 1 | alarm | D-Channel down | communication | Card;Port | critical |
| |
10 | 2 | event | D-Channel up | communication | Card;Port |
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10 | 3 | alarm | Call released due to channel restart by far end | communication | Card;Port;Channel | minor |
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ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
11 | 1 | alarm | Port disabled by operator | communication | Card;Port | warning |
| |
11 | 2 | event | Port enabled by operator | communication | Card;Port |
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11 | 3 | alarm | DS1 Loopback Enter | communication | Card;Port | critical |
| |
11 | 4 | event | DS1 Loopback Exit | communication | Card;Port |
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11 | 5 | alarm | Red Alarm - Loss of Signal | communication | Card;Port | critical |
| |
11 | 6 | event | Red Alarm - Loss of Signal cleared | communication | Card;Port |
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11 | 7 | alarm | Red Alarm - Loss of Frame | communication | Card;Port | critical |
| |
11 | 8 | event | Red Alarm - Loss of Frame cleared | communication | Card;Port |
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11 | 9 | alarm | Blue Alarm | communication | Card;Port | critical |
| |
11 | 10 | event | Blue Alarm Cleared | communication | Card;Port |
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11 | 11 | alarm | Yellow Alarm | communication | Card;Port | critical |
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11 | 12 | event | Yellow Alarm Cleared | communication | Card;Port |
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11 | 13 | alarm | Port disabled as port not found on DS1 | communication | Card;Port | critical |
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11 | 14 | alarm | Clock recovery switched to port configured as secondary | communication | System | critical |
| |
11 | 15 | event | Clock recovery switchover to secondary port cleared | communication | System |
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11 | 16 | alarm | Clock recovery switched to freerun clock | communication | System | critical |
| |
11 | 17 | event | Clock recovery switchover to freerun clock cleared | communication | System |
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11 | 18 | alarm | Line card not detected | communication | Card | warning |
| |
11 | 19 | event | Line card detected | communication | Card |
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11 | 20 | alarm | Port disabled for relay passthrough state activation | communication | Card;Port | warning |
| |
11 | 21 | event | Port enabled for relay online state activation | communication | Card;Port |
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11 | 22 | alarm | Layer 1 down | communication | Card;Port | critical |
| |
11 | 23 | event | Layer 1 up | communication | Card;Port |
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11 | 24 | alarm | Port disabled as port not found on analog card | communication | Card;Port | critical |
|
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11 | 25 | alarm | Ports disabled for relay pass through state change on analog relay card pairs | communication | System;Card;Card | warning |
| |
11 | 26 | event | Ports enabled for relay online state change on analog relay card pairs | communication | System;Card;Card |
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11 | 27 | alarm | Port status down detected | communication | Card;Port | warning |
| |
11 | 28 | event | Port status up | communication | Card;Port |
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11 | 29 | alarm | Port disabled as port not found on BRI | communication | Card;Port | critical |
|
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11 | 30 | alarm | System not operational | communication | System | critical |
|
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11 | 31 | alarm | DS1 sync failure | communication | Card;Port | critical | DS1 sync failure could be due to mismatching line configuration. Suggested Action: Disable "Admin State" of unused ports to avoid performance impact. | |
11 | 32 | event | DS1 sync failure cleared | communication | Card;Port | DS1 sync failure cleared. |
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
12 | 1 | alarm | DSP not coming up | equipment | DSP | critical |
| |
12 | 2 | alarm | DSP reset | equipment | DSP | major |
| |
12 | 3 | event | DSP Card is UP | equipment | Card |
|
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12 | 4 | event | DSP Event Failure | processing | Card;Port;Channel |
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12 | 5 | alarm | RTP/RTCP Port Range Invalid | equipment | System | critical |
| |
12 | 6 | event | RTP/RTCP Port Range Invalid Cleared | equipment | System |
| ||
12 | 7 | alarm | MSC Media Stream Mode Mismatch | general | System;Service | minor |
| |
12 | 8 | alarm | Music-On-Hold failed due to improperly configured source. | communication | System;Service | minor |
| |
12 | 9 | alarm | Failed to allocate RTP Ports | communication | System;Service | major |
| |
12 | 10 | alarm | Virt DSP event failure | communication | System;Service | minor |
| |
12 | 11 | alarm | MSC-DTLS Server Handshake Failure | Security | DTLSProfile;IPAddress | minor |
| |
12 | 12 | event | MSC-DTLS Server Handshake Failure Cleared | Security | DTLSProfile;IPAddress |
| ||
12 | 13 | Alarm | MSC-DTLS Handshake Inactivity Timeout Failure | Security | DTLSProfile;IPAddress | minor | |
|
12 | 14 | event | MSC-DTLS Handshake Inactivity Timeout Cleared | Security | DTLSProfile;IPAddress |
| ||
12 | 15 | alarm | MSC-DTLS Handshake Negotiation Start Failure | Security | DTLSProfile;IPAddress | critical | |
|
12 | 16 | event | MSC-DTLS Handshake Negotiation Start Successful | Security | DTLSProfile;IPAddress |
| ||
12 | 17 | alarm | MSC-DTLS Client Handshake Failure | Security | DTLSProfile;IPAddress | minor | |
|
12 | 18 | event | MSC-DTLS Client Handshake Failure Cleared | Security | DTLSProfile;IPAddress |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
13 | 1 | alarm | TLS Own Server Certificate will Expire | security | CertificateCommonName | major |
| |
13 | 2 | alarm | TLS Own Server Certificate has Expired | security | CertificateCommonName | critical |
| |
13 | 3 | alarm | TLS Own Server Certificate is missing | secrurity | CertificateCommonName | critical |
| |
13 | 4 | alarm | TLS Self Sign Certificate Generation Failed | security | CertificateCommonName | critical |
|
|
13 | 5 | event | New and Valid TLS Own Server Certificate Detected | security | CertificateCommonName |
|
|
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13 | 6 | alarm | TLS Trusted Certificate Authority will Expire | security | CertificateCommonName | major |
| |
13 | 7 | alarm | TLS Trusted Certificate Authority has Expired | security | CertificateCommonName | critical |
| |
13 | 8 | event | TLS Trusted Certificate Authority was Deleted | security | CertificateCommonName |
|
|
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13 | 9 | alarm | TLS Own Server Certificate Expiry Notice | security | CertificateCommonName | minor |
| |
13 | 10 | alarm | TLS Trusted Certificate Authority Expiry Notice | security | CertificateCommonName | minor |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
14 | 1 | alarm | Invalid Session for attempted realtime connection | security | IPAddress |
|
|
|
14 | 2 | alarm | BMP-TLS Handshake Alert Failure | security | IPAddress | minor |
|
|
14 | 3 | alarm | BMP-TLS Handshake Inactivity Timeout Failure | security | IPAddress | minor |
|
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
15 | 1 | alarm | Interface oper down | communication | Port | major |
| |
15 | 2 | event | Interface oper up | communication | Port |
|
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15 | 3 | event | Interface admin up | communication | LogicalInterface |
|
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15 | 4 | event | Interface admin down | communication | LogicalInterface |
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15 | 5 | event | Admin Port oper down | communication | Port |
|
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15 | 6 | event | Admin Port oper up | communication | Port |
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15 | 7 | event | Port oper down | communication | Port |
|
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15 | 8 | event | RIP license not enabled | communication | System |
|
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15 | 9 | event | OSPF license not enabled | communication | System |
|
|
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15 | 10 | alarm | Link Monitor Peer down | communication | IPAddress | major |
| |
15 | 11 | event | Link Monitor Peer ready | communication | IPAddress | event |
| |
15 | 12 | event | Tunnel connection disabled by operator | communication | NetworkName |
|
|
|
15 | 13 | event | Tunnel connection enabled by operator | communication | NetworkName |
|
|
|
15 | 14 | alarm | Tunnel Link Lost | communication | NetworkName | critical |
| |
15 | 15 | event | Tunnel Link Restored | communication | NetworkName |
|
|
|
15 | 16 | event | IPsec license not enabled | communication | System |
|
|
|
15 | 17 | alarm | Negotiated Duplexity Half | communication | Port | warning |
| |
15 | 18 | event | Negotiated Duplexity Full | communication | Port |
|
|
|
15 | 19 | alarm | Preferred Link down | communication | IP address | critical |
| |
15 | 20 | event | Preferred Link Ready | communication | IP address | event |
|
|
15 | 21 | alarm | Tunnel Notification failure | communication | NetworkName | critical |
|
|
15 | 22 | event | Tunnel local subnet(s) are non-negotiable | communication | NetworkName | event |
|
|
15 | 23 | event | Tunnel remote subnet(s) are non-negotiable | communication | NetworkName | event |
|
|
15 | 24 | event | Port State Learning | communication | MSTPInstance;Port | event |
| |
15 | 25 | event | Port State Forwarding | communication | MSTPInstance;Port | event |
| |
15 | 26 | event | Port State Discarding | communication | MSTPinstance;Port | event |
| |
15 | 27 | alarm | Packet Capture Started | general | System | warning |
| |
15 | 28 | event | Packet Capture Stopped | general | System |
| ||
15 | 29 | alarm | Duplicate IPv6 address detected | communication | Interface;IPAddress | critical |
| |
15 | 30 | event | IP address configured | communication | Interface;IPaddress |
| ||
15 | 31 | event | IP address removed | communication | Interface;IPaddress |
| ||
15 | 32 | alarm | Link failover detected | communication | Port | minor |
| |
15 | 33 | alarm | MAC addresses have changed | general | System | major |
| |
15 | 34 | alarm | Domain Name Empty | communication | System | major |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
16 | 1 | alarm | Application Service restarted | processing | Service | major |
|
|
16 | 2 | alarm | Active partition switched | processing | Partition | major |
|
|
16 | 3 | alarm | Failed to mount partition | processing | Partition | major |
|
|
16 | 4 | alarm | Failed to set active partition | processing | Partition | major |
|
|
16 | 5 | alarm | Attempt to repair boot parameter mismatch failed. | processing | Partition | major |
|
|
16 | 6 | alarm | Failed to mount partition | processing | Partition | major |
|
|
16 | 7 | alarm | Failed Power-on memory self test | equipment | Partition | critical |
|
|
16 | 8 | alarm | Failed Power-on Core Switch test | equipment | Partition | critical |
|
|
16 | 9 | alarm | Failed Power-on Secondary Switch test | equipment | Partition | critical |
|
|
16 | 10 | alarm | Failed Power-on external Quad PHY test | equipment | Partition | critical |
|
|
16 | 11 | alarm | Failed Power-on external Single PHY test | equipment | Partition | critical |
|
|
16 | 12 | alarm | Failed Power-on CPU PHY test | equipment | Partition | critical |
|
|
16 | 13 | alarm | Failed Power-on TSI test | equipment | Partition | critical |
|
|
16 | 14 | alarm | Failed Power-on internal 5-Port PHY test | equipment | Partition | critical |
|
|
16 | 15 | event | System Up After Planned Restart | equipment | System |
|
|
|
16 | 16 | alarm | System Up After Unplanned Restart | equipment | System | major |
|
|
16 | 17 | alarm | Entered password recovery mode | security | System | major |
| |
16 | 18 | event | Exited password recovery mode | security | system |
| ||
16 | 19 | alarm | Failed to mount USB storage device | equipment | System;Service | major |
| |
16 | 20 | event | USB storage device connected | equipment | System;Service |
| ||
16 | 21 | alarm | USB storage device disconnected | equipment | System;Service | warning |
| |
16 | 22 | alarm | Critical application crash | almProcessing | Service | critical |
| |
16 | 23 | alarm | Older firmware detected | processing | System;Service | critical |
| |
16 | 24 | event | Auto Configuration successful | equipment | System;Service |
| ||
16 | 25 | alarm | Auto Configuration failed | processing | System;Service | major |
| |
16 | 26 | alarm | Software Update in progress | processing | System;Service | major |
| |
16 | 27 | alarm | Node Reboot | equipment | Service | minor |
| |
16 | 28 | alarm | Factory Default | equipment | Service | major |
| |
16 | 29 | alarm | Invalid System Memory | equipment | System;Service | major |
| |
16 | 30 | alarm | Reset Button Factory Default | equipment | Service | major |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
17 | 1 | alarm | No response | communication | Card;Port;Channel | major |
| |
17 | 2 | alarm | Remote end did not back off in glare | communication | Card;Port;Channel | minor |
|
|
17 | 3 | alarm | Wink expected, did not arrive | communication | Card;Port;Channel | major |
| |
17 | 4 | alarm | No dial tone | communication | Card;Port;Channel | major |
| |
17 | 5 | event | CAS signaling group disabled | communication | SG |
|
| |
17 | 6 | alarm | CAS license not enabled | general | System;Service | major |
| |
17 | 7 | event | CAS license enabled | general | System;Service |
|
|
|
17 | 8 | event | Wink Received | communication | Card;Port;Channel |
|
|
|
17 | 9 | event | Dial Tone Received | communication | Card;Port;Channel |
|
|
|
17 | 10 | event | Response Received | communication | Card;Port;Channel |
|
|
|
17 | 11 | alarm | Invalid character(s) in calling number | communication | Calling | warning |
|
|
17 | 12 | alarm | Invalid character(s) in called number | communication | Called | warning |
|
|
17 | 13 | event | CAS signaling group enabled | communication | SG |
|
|
|
17 | 14 | alarm | CAS-R2 CD Bit error | communication | Card;Port | minor |
| |
17 | 15 | event | CAS-R2 CD Bit error clear | communication | Card;Port |
|
|
|
17 | 16 | alarm | Network Glare occured | communication | Card;Port;Channel | minor |
|
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
18 | 1 | event | Config validation failure | general | System;Service | warning |
|
|
18 | 2 | alarm | Newer Config loaded | general | System;Service | major |
| |
18 | 3 | event | Password decryption failed | general | System;Service | event |
| |
18 | 4 | event | Partial factory default | equipment | System;Service | event |
| |
18 | 5 | event | Configuration Restore | equipment | System;Service | event |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
19 | 1 | alarm | SG Channel Usage exceeded TCA threshold | communication | SG | major |
| |
19 | 2 | event | SG Channel Usage below TCA threshold | communication | SG |
| ||
19 | 3 | alarm | SIP Call License Usage exceeded TCA threshold | communication | System;Service | major |
| |
19 | 4 | event | SIP Call License Usage below TCA threshold | communication | System;Service |
| ||
19 | 5 | alarm | SIP Registration Usage exceeded TCA threshold | communication | SIPRegistrarTable | major |
| |
19 | 6 | event | SIP Registration Usage below TCA threshold | communication | SIPRegistrarTable |
| ||
19 | 7 | alarm | DSP Usage exceeded TCA threshold | communication | System | major |
| |
19 | 8 | event | DSP Usage below TCA threshold | communication | System |
| ||
19 | 9 | alarm | CPU Usage exceeded TCA threshold | communication | System | major |
| |
19 | 10 | event | CPU Usage below TCA threshold | communication | System |
| ||
19 | 11 | alarm | Memory Usage exceeded TCA threshold | communication | System | major |
| |
19 | 12 | event | Memory Usage below TCA threshold | communication | System |
| ||
19 | 13 | alarm | File Descriptor Usage exceeded TCA threshold | communication | System | major |
| |
19 | 14 | event | File Descriptor Usage below TCA threshold | communication | System |
| ||
19 | 15 | alarm | CPU load average in past 1 minute exceeded TCA threshold | communication | System | major |
| |
19 | 16 | event | CPU load average in past 1 minute fell below TCA threshold | communication | System |
| ||
19 | 17 | alarm | CPU load average in past 5 minutes exceeded TCA threshold | communication | System | major |
| |
19 | 18 | event | CPU load average in past 5 minutes fell belowTCA threshold | communication | System |
| ||
19 | 19 | alarm | CPU load average in past 15 minutes exceeded TCA threshold | communication | System | major |
| |
19 | 20 | event | CPU load average in past 15 minutes fell belowTCA threshold | communication | System |
| ||
19 | 21 | alarm | Temporary partition usage exceeded TCA threshold | communication | System | major |
| |
19 | 22 | event | Temporary partition usage fell below TCA threshold | communication | System |
| ||
19 | 23 | alarm | Logging partition usage exceeded TCA threshold | communication | System | major |
| |
19 | 24 | event | Logging partition usage fell below TCA threshold | communication | System |
|
ID | Sub-ID | Type | Default Condition | Category | Decode Key | Default Severity | Auto Clear | Notes/Description |
---|---|---|---|---|---|---|---|---|
20 | 1 | alarm | Failed to resolve FQDN | communication | SNMP;IPAddress | minor |
| |
20 | 2 | event | FQDN resolved | communication | SNMP;IPAddress |
|
Following tables defines the decode key types used through out the system Alarms and Events system in the SBC 1000/2000.
Decode Key | Description |
---|---|
System | By default it will be the SBC 1000/2000 system |
Service | Service in which this alarm/event belongs to, for ex. ISDN, SIP etc.. |
Username | Username responsible for the generation of the alarm/event, mostly related to the User Authentication Service |
IP address | IP address of the system responsible for generation of this alarm/even. |
Frame | Frame responsible, at which the data transmission has failed/generated an error |
Card/Slot | Card /Slot involved in generating the alarm For ex. TI DSP etc.. |
ActSetTble | Action set table number responsible for the alarm/event |
NormTble | Normalization table number responsible for this alarm |
RtTble | Route table number responsible for this alarm/event |
TLSProfile | TLS Profile (ID of the TLS Profile) |
TransTble | Translation table number responsible for this alarm/event |
Call Dest | Call destination (address) responsible for this alarm/event |
Conference ID | Conference ID involved in the alarm generation. It will be an integer starting from 1 to FFFFFFFF |
Codec | Media codec like G711, used when this alarm is generated |
SG/Signaling Group | Signaling Group on which this alarm occurred |
Channel | Channel number that involved in generating this alarm |
CallID | Call ID of the call failed/is responsible for generating this alarm |
Port | Port number on which this alarm is generated |
Interface | Name/Number of the interface involved in generating this alarm. For ex. ETH1, T1 etc.. |
Server | Server responsible for this alarm. for Ex. SIP server which is not responding |
CertificateCommonName | Server certificate common name for ex:"VeriSign Trial Secure Server CA - G2 " |
SBAInstance | Its the SBA monitor involved in generating the alarm |
Interface | By default it will be the Ethernet interface card |
SIPCluster | Name of the SIP cluster associated with a set of SIP servers |
ServID | ID of the SIP server |
Protocol | Protocol involved in generating this alarm/event |
Fan_No | Fan number |