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Type: CRITICAL
Description | Indicates a softswitch is now out of service. A reason for the notification is included in the alarm. |
Repetition | Yes |
Event Codes | - sonusAlarmNodeID
- sonusAlarmLevel
- sonusAlarmSequenceId
- sonusAlarmTime
- sonusAlarmDescription
- sonusPscsPolicyServerName
- sonusPscsOperState
- sonusPscsInServiceReason
|
Instance Fields | sonusPscsPolicyServerName |
Action | Investigate the fault, and take action based upon operational states below: - configured(1) – Determine the reason for the administrative change.
- connectionLoss(2) – Check connectivity to and status of PSX by accomplishing Action steps of alarm "sonusSoftswitchDownNotification" located in PSX Alarm Troubleshooting Guide.
- noConnection(3) – No action required; An automatic retry will occur.
- nodeNameChange(4) – No action required; An automatic retry will occur.
- incompatibleVersion(5) – Check software versions running on SBC and PSX to ensure SBC software is equal to or no more than two versions older than PSX software version.
- PSX – Login to PSX and display EMS PSX Manager GUI. The top left corner of the window displays the PSX GUI and server software versions.
- SBC – Login to SBC EMA GUI. The current software version displays on EMA screen at the top.
Refer to the PSX Provisioning Guide for help with verifying PSX IP address and port settings. |
Impact | Loss of communication with the specified PSX. |
Clearing | Automatic, sonusSbxSscsInServiceNotification |