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Calls to Lync analog devices

This module employs the Ring No Answer (RNA) action to send unanswered calls to a Lync analog device to Exchange. In effect, this module supplies the ability to leave voicemail for a Lync analog device.

Create Transformation Table

  1. Create a Analog Lync Transformation Table. This will be used by the Action Set.

  2. Configure the Analog Lync Transformation Table entries. For details, refer to Creating and Modifying Entries to Transformation Tables.

    Create Transformation Table

    InputField TypeInput Field ValueOutput Field TypeOutput Field ValueMatch TypeExample Description
    Called Address/Number=fmsRTCSIP-Line==User Value 5=distinguishedName=MandatoryLync call
    User Value 5^.*analogEndPoints.*$User Value 5^.*analogEndPoints.*$MandatoryAnalog Endpoints

  3. Add distinguishedName to the Cache Attributes.

Create a Route to Lync

  1. Create a Transformation Table for Routing to Lync. This will be used by the Call Router. For details, refer to Creating and Modifying Entries to Transformation Tables.
  2. Create a Transformation Table Entry to route the call to Lync. If all the numbers have been processed and normalized correctly, you should be able to use the Passthrough Untouched transformation that is created when the Lync Task (wizard) is run.

    Create Transformation Table

    InputField TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
    Called Address/Number(.*)Called Address/Number\1Mandatory

Create a Lync Call Routing Table

  1. Create a Lync Call Routing entry to point the call to the Lync server. Select the newly created Transformation Table and signaling group. For details, refer to Creating and Modifying Entries to Call Routing Tables.

     

Create the Ring No Answer (RNA) Action Set

  1. Create the Ring No Answer Action in the Action Configuration menu. For details, refer to Creating and Modifying Entries to Action Set Tables.
  2. Add an entry to the main Action Set. Select the Transformation Table and Action on Success.

Send Unanswered Calls to Exchange

If the prior entry exits with a RNA Timeout, then this entry is executed.

  1. Create a Transformation Table route to voicemail transformation.This transformation retreives the callee's UMbox, sets the diversion, and sends the call to Exchange.

  2. Create the voicemail Transformation Table Entries as below.

    Create Transformation Table

    InputField TypeInput Field ValueOutput Field TypeOutput Field ValueMatch TypeExample Description
    Called Address/Number==telephoneNumber==Called Address/NumbermsRTCSIP-Line=OptionalQuery the called number against the AD attribute mobile
    Called Address/Number=mobile==Called Address/Number=msRTCSIP-Line=OptionalQuery the called number against the AD attribute telephoneNumber
    Called Address/Number==msRTCSIP-Line==Called Address/Number=msRTCSIP-Line=OptionalQuery the called number against the AD attribute msRTCSIP-Line
    Called Address/Number\+.*(\d{4})Redirecting Number\1OptionalTrim the returned value to length of the EUM dialplan digits (default 4), place in the Diversion IE.
    User Value 1(.*)Called Address/Number\1MandatorySet the Called Number IE to the EUM SA number (store in UserValue1)

  3. Add an entry to the main Action Set to route unanswered Lync analog calls to Exchange voicemail. Select the Transformation Table and Action on Success.

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