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New Deployment: Download Package From Self-Service Licensing and Downloads Portal

Perform the following steps to download the SBC SWe Lite package from the

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Self-Service Licensing and Downloads Portal for new deployments.

Prerequisites: Prior to downloading software from the Ribbon Self-Service Licensing and Downloads portal, a product quote and purchase order (exception: trial deployments do not require a PO) is required. Please contact your Ribbon sales representative or authorized Ribbon partner to submit a product quote and (if applicable) purchase order; the salesperson/authorized partner will likely advise you further upon successful submission of both items with Ribbon.

StepAction
1

Click the link contained in the "Ribbon License Available..." email received from Ribbon to access the Self-Service Licensing and Downloads Portal.

Note: The email usually arrives within 1-2 business days from successful submission of a product quote and (if applicable) purchase order. If you do not receive your email within that period, please visit your email inboxes (junk folder, spam folder, Clutter, and so on) for the email; if still not found, contact Ribbon sales representative or authorized Ribbon partner. 

Email from Sonus Licensing

2

Complete the address information fields and then review the Ribbon  Software End-User License Agreement. Click Accept if you agree to the terms, and then click Submit.

Welcome to the Self Service Portal

3

Click Software Download.

Click Software Download

4

Click the Select Software tab and then click Request Download.

Select Software

5

Complete the address fields, read and accept the End-User License Agreement, and, if you agree, click Submit.

Accept and Submit

6

The portal will acknowledge your request to download the software, and an email should arrive within 30 minutes with additional download instructions.

Request Acknowledgement

7Re-access the Ribbon Self-Service Licensing and Downloads center using the embedded hyperlink in the email, submit the requested credentials, and then click the Software Download button when available.
8

Click the appropriate Software Request ID.

9When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file.
10Save the software to your local PC or server.
11After downloading the SBC SWe Lite package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator.
12

Perform the steps in the following subsections based on the type of Hypervisor installation:

For VMware ESXi:

  1. Extract SWeLite-VMWare-release.7.0.0.buildxx.zip file into a local folder, where xx is the current build number.
  2. Verify or change the information on the pop-up window as necessary, and click OK.
  3. Open the SWeLite-VMWare-release.7.0.0.buildxx folder.
  4. Open the Install folder.
  5. Copy the SBCSWeLite-release-7.0.0.buildxx.ova file to a local folder.

For KVM:

  1. Extract SWeLite-KVM-release.7.0.0.buildxx.zip file into a local folder, where xx is the current build number. 
  2. Navigate to and open the Install folder.
  3. Copy SBCSWeLite-disk1.qcow2, SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
    Example: /var/lib/libvirt/images

For Hyper-V:

  1. Extract SWeLite-Hyper-V-release.7.0.2.buildxx.zip file into a local folder, where xx is the current build number.
  2. Open the SWeLite-Hyper-V-release.7.0.2.buildxx folder.
  3. Open the Install folder.
  4. Extract SWeLite-Hyper-V.zip folder into a local folder.
  5. Verify or change the information on the pop-up window as necessary, and click OK.
  6. Open the SBCSWeLite-HyperV folder.
  7. Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
    Example: C:\Users\Public\Documents\Hyper-V\Import


13Proceed to Installing SBC SWe Lite.

 

Upgrade From an Existing Deployment: Download Package From Customer or Partner Portal

Perform the following steps to download the SBC SWe Lite package from the Ribbon Global Support Portal to upgrade from an existing deployment.

StepAction
1Open www.sonus.net.
2

Click Login and then select the appropriate choice: Customer Portal or Partner Portal.

3

Enter your User Name and Password, and then click Login.

4

Click Support and then SW DOWNLOAD.

 

SW DOWNLOAD

5

Click the Product drop-down list and select SWeLite.

6Click the Operating System drop-down list and select Linux.
7Locate the appropriate Software Bundle and then click Request Download. (Check the Release Notes for current software bundle name.)
8Enter the address details and accept the End-User License Agreement.
9Click Submit.
10Click SUPPORT and then SW DOWNLOAD in the Software Request dialog box.
11Click the Download Requests tab. Ribbon Customer Support will send an email to the requester when the request has been approved, and the software download request status changes to Download Available.
12

Click the appropriate Software Request ID.

13When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file.
14

Save the software to your local PC or server.

15After downloading the 
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package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator.
16

Perform the steps in the following table based on the type of Hypervisor installation:

HypervisorSteps
VM ESXi
  1. Extract SWeLite-VMWare-release.7.0.0.buildxx.zip file into a local folder, where xx is the current build number.
  2. Verify or change the information on the pop-up window as necessary, and click OK.
  3. Open the SWeLite-VMWare-release.7.0.0.buildxx folder.
  4. Open the Install folder.
  5. Copy the SBCSWeLite-release-7.0.0.buildxx.ova file to a local folder.
KVM
  1. Extract SWeLite-KVM-release.7.0.0.buildxx.zip file into a local folder, where xx is the current build number. 
  2. Navigate to and open the Install folder.
  3. Copy SBCSWeLite-disk1.qcow2, SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
    Example: /var/lib/libvirt/images
Hyper-V
  1. Extract SWeLite-Hyper-V-release.7.0.2.buildxx.zip file into a local folder, where xx is the current build number.
  2. Open the SWeLite-Hyper-V-release.7.0.2.buildxx folder.
  3. Open the Install folder.
  4. Extract SWeLite-Hyper-V.zip folder into a local folder.
  5. Verify or change the information on the pop-up window as necessary, and click OK.
  6. Open the SBCSWeLite-HyperV folder.
  7. Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
    Example: C:\Users\Public\Documents\Hyper-V\Import
17Proceed to Installing SBC SWe Lite.

 

 

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