This section provides information on how to download SBC SWE software package from the SalesForce customer portal. Perform the following steps to download SBC SWe ISO file from Salesforce:
Access Sonus Salesforce Portal with your web browser.
The Login page is displayed.SalesForce Login Page
Enter your User Name and Password.
The Sonus Global Support Portal Home page is displayed.
Home Page
From the menu select SUPPORT.
The Support page is displayed.Support Page
From the sub-menu select SW DOWNLOAD.
The Software Download page is displayed.
Select Software Page
From the Product drop-down list, select SBC SWe.
From the Operating System drop-down list, select Linux.
Click Request Download
The Software Download Form page is displayed.Software Download Form
Enter the address details and accept the End-User License Agreement.
Click Submit.
The Software Request screen displays. The download request status initially shows as Submitted state.
Software Download Request
Click SUPPORT.
From the sub-menu, click SW DOWNLOAD.
Click Download Requests tab.
Software Download Request
Once the download request is approved the software download request status changes to In Process state. When the software is available for download, the status changes to Download Available state.
Software Download Available
Click the Software Request ID associated with the software bundle.
The Software Request page displays.Software Download
Click on the download URL from the Software Requests section to download the software.
The browser redirects you to the following page and a pop-up window appears to save your file. If the pop-up window fails to appear, click the click here link to save your file.
Download Manager
Save the software to your local PC or server.
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