You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

Back to Table of Contents

Back to Installing SBC SWe on Virtual Platforms

Back to Preparing for Installation

To download the

Unable to show "metadata-from": No such page "_space_variables"
software package from the Salesforce customer portal:

  1. Type the URL www.sonus.net in your browser and press Enter. The Sonus Corporate Portal appears.

    Salesforce Customer Portal Home Page

     

  2. Click Login > Customer Portal.

    Customer Portal Login


    The Login window displays.

     

  3. Enter your Sonus-provided credentials to log on to the portal.

    Login Screen

     

    The Sonus Global Support Portal window displays.

     

  4. Click Support.

    Support Menu

     

  5. Click SW DOWNLOAD.

    Software Download Menu


    The Select Software screen displays.

     

  6. Perform the following:

    1. Select SBC SWe Lite from the Product drop-down list.

    2. Select Linux From the Operating System drop-down list. The list of Software Bundles that are matching the Product and the Operating System appears below.

      Selecting Software and Operating System

      NEED NEW SCREEN SHOT

       

  7. Click Request Download on the SBCSWe_5.0 ??? software bundle.

    Requesting Download


    The Software Download Form page displays.

     

  8. Enter the address details and accept the End-User License Agreement.

    Software Download Form

    NEW SCREENSHOT???

     

     

  9. Click Submit.

    The Software Request screen displays. The Request Status initially displays in the Submitted state.

    Download Request Submitted State

    NEED NEW SCREENSHOT???

     

     

  10. Click SUPPORT and then SW DOWNLOAD.
     

  11. Click Download Requests tab.

    Download In Process State

    NEED NEW SCREENSHOT???

       

    Once the download request is approved the software download request status changes to In Process state. When the software is available for download, the status changes to Download Available state.

    Software Download Available State

    NEED NEW SCREENSHOT?

     

  12. Click the Software Request ID associated with the software bundle.

    The Download page appears.
     

  13. Click on the download URL from the Software Requests section to download the software.

    Software Download

    NEED NEW SCREENSHOT?

     
    The browser redirects you to the following page and a pop-up window appears to save your file. If the pop-up window fails to appear, click the click here link to save your file.

    Download Manager

     

  14. Save the software to your local PC or server.

 

UPDATE LINK ??? Continue to Verifying the Downloaded SBC SWe Package using Checksum.