This article describes the steps necessary to configure the Sonus SBC 1000/2000 to fork calls using User attributes stored in Active Directory by employing Sonus SBC 1000/2000's Transformation and Call Forking features.
In this example we use a PSTN - Sonus SBC 2000 - Lync/SBA environment, and we want to route all calls from PSTN to Lync clients to a Lync user, and we want them forked to the same Lync user's mobile and IP phone numbers using attributes from the user's AD record.
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A PBX phone 6222 dials the Lync/SBA user's extension number 1005, resulting in the call landing on the inbound ISDN Signaling Group on Sonus SBC 1000/2000. The call is then routed using the relevant Call Route Table triggering the relevant sequence of events:
Before you begin, you'll need to verify the following:
Before you begin, make sure the Sonus SBC 1000/2000 is configured and integrated with Lync/SBA as described in Call Routing Based on Active Directory User Attributes. In addition to this, verify the Sonus SBC 1000/2000 Active Directory settings:
Please note: this article ONLY describes the steps necessary to configure the call forking feature. |
Active Directory Configuration |
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Active Directory Domain Controller Configuration |
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SBAagent1@Sonus SBC 1000/2000DEMO.Sonus
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In this section, we provide a step-by-step configuration walk through enabling the use of Call Forking on the Sonus SBC 1000/2000:
We will need three Transformation Tables created as shown below:
Configure the "Calling Address/Number" and "Called Address/Number" translations
msRTCSIP-Line
)Configure the "User Value" translation to another AD attribute format "ipPhone"
msRTCSIP-Line
)Configure the "User Value" translation to another AD attribute format "mobile"
We create three entries in a Call Route used for ISDN to Lync calls, as shown below:
ISDN to Lync/SBA client route entry
Note that Fork Call is set to Enabled, so for a particular call will continue.
ISDN to Lync/SBA client's ipPhone route entry
Note that Fork Call is set to Enabled, so routing for a particular call will continue.
ISDN to Lync/SBA client's mobile device route entry
Note that Fork Call is set to Disabled, so routing for a particular call will stop at this entry.
The ISDN signaling group for inbound calls is configured to use the relevant Call Routing Table (configured in the previous section):
See Call Routing Based on Active Directory User Attributes for more information on call routing via Active Directory.