Software upgrades should be performed during off peak hours.
Before upgrading or staging an upgrade, its recommended to set all Logging to Error level unless advised by Sonus support. For information about logging, see Supported Logging Levels.
You will need current software maintenance to perform the upgrade.
upgrade and need to 'roll back' by downgrading back.
Tip
Sonus recommends renaming the backup filename to indicate the current software version and build number. For example, rename the backup to Sonus SBC 1000/2000-1.3.0-b80.tar.gz if you are currently running a
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version 1.3.0 build 80.
In the event of new alarms raised after upgrading the
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, ensure you have no outstanding alarms before upgrading the
If you encounter any problems with your production upgrade that you cannot resolve in a timely manner, create an issue at our support site so we can assist you.
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Performing the Upgrade
Refer to the appropriate upgrade instructions below for your
version. Similarly to the backup preformed in step 3 of the Upgrading SBC 1000/2000Before You Beginsection above, we recommend you rename the backup filename to indicate the current software version and build number.
Ensure there are no new alarms generated after the upgrade. In the event of finding new alarms, address what is causing them.