Page History
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Do you have... | Click |
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A new unit out of the box that contains an SBA (Survivable Branch Appliance) | Run Initial Setup for Systems with SBA |
A new unit out of the box that contains a Cloud Connector Edition (CCE) | Run Initial Setup for Systems with Cloud Connector Edition (CCE) |
A new unit out of the box (no SBA or CCE) | Run Initial Setup for Systems without SBA or CCE |
An existing SBC with an SBA (Survivable Branch Appliance) | Install Software/Security Patches for Existing Systems with SBA |
An existing SBC with a Cloud Connector Edition (CCE) | Install Software/Security Patches for Existing Systems with Cloud Connector Edition (CCE) |
An existing SBC (no SBA or CCE) | Install Software/Security Patches for Existing Systems without SBC or CCE |
Info |
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For more information on downloading the latest software from the Ribbon Support Portal, refer to Downloading Software from the Ribbon Support Portal. |
Before you Begin - Latest Security Bulletins/Software/Security Patches Available
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All software and security updates are available from Ribbon Support Portal.
Latest Software Release
Product | Software/Update Package |
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SBC 1000 Software | sbc1000-release-11.0.1.build634.img |
SBC 2000 Software | sbc2000-release-11.0.1.build634.img |
SBC Comms | UXCOMMSVS-release-11.0.1.build634.zip |
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- Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start ) included with the device.
- Run initial setup. Refer to Running Initial Setup.
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- If required, download download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
- SBC Comms – UXCOMMSVC-releaseX.X.X.buildxxx.zip
- SBC Software –
(sbc1000-release-X.X.X.buildXXX.img),Spacevars 0 series
(sbc2000-release-X.X.X.buildXXX.img).Spacevars 0 series2 ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip
ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip
To identify the most current software, see Ribbon Support Portal.Note
- Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
- Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.
Info To apply the ASM Roll-up, internet access is required. An alternative approach is to apply the ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.
- For the Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
- Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
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- Follow the installation and setup instructions in the Quick Start card ( SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
- Run initial setup. Refer to Running Initial Setup.
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- If required, download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
- SBC Software –
(sbc1000-release-x.x.x.buildxxx.img),Spacevars 0 series
(sbc2000-release-x.x.x.buildxxx.img)Spacevars 0 series2
- SBC Software –
- Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
- Configure the SBC for CCE-related data. Refer to Integrating With Office 365.
- Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
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- Follow the installation and setup instructions in the Quick Start card (SBC 1000 Quick Start or SBC 2000 Quick Start) included with the device.
- Run initial setup. Refer to Running Initial Setup.
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- If required, download download the latest software from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
SBC Software –
(sbc1000-release-X.X.X.buildXXX.img),Spacevars 0 series
(sbc2000-release-X.X.X.buildXXX.img)Spacevars 0 series2 To identify the most current software, see Ribbon Support Portal.Note
Upgrade the SBC software. Refer to Upgrading or Downgrading the SBC 1000/2000.
...
- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- For the latest software and security patches, download the necessary files from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
- SBC Comms – UXCOMMSVC-releaseX.X.X.buildXXX.zip
- SBC Software –
(sbc1000-release-X.X.X.buildXXX.img),Spacevars 0 series
(sbc2000-release-X.X.X.buildXXX.img)Spacevars 0 series2 ASM Roll-up – ASM-ROLLUP-UPDATESXXX-XX.zip
ASM Cumulative Updates – ASM-UPDATES-XXX_YYY-ZZZ_UX1k2k-release3.0.x-and-later.zip
Note To identify the most current software, see Ribbon Support Portal.
- Upgrade the SBC Comms. Refer to Upgrading the SBC Communication Service Version.
- Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.
Upload and apply the ASM Roll-up. Refer to ASM Roll-up Update.
Info To apply the ASM Roll-up, internet access is required. An alternative approach is to apply ASM updates using a WSUS server deployed by your Enterprise. Refer to Installing a WSUS.
- For the ASM deployed as a Skype/Lync SBA, download and apply the latest Cumulative Updates. Refer to Installing Cumulative Updates for Skype/Lync SBA.
- Apply the Ribbon-approved Bitdefender Endpoint Security Tools (BEST) software (if desired). Refer to Installing Bitdefender Endpoint Security Tools on the ASM.
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- Determine the software release version installed on the SBC. See Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- For the latest software, download the necessary files from the Ribbon Support Portal. Refer to the Ribbon Support Portal - Download Center.
- SBC Firmware –
(sbc1000-release-X.X.X.buildXXX.img), SBC 2000Spacevars 0 series
(sbc2000-release-X.X.X.buildXXX.img)Spacevars 0 series2
- SBC Firmware –
- Verify the configuration for accepting CCE automatic updates. Refer to Managing Your Office 365 Tenant.
- Verify the configuration for accepting Windows updates automatically or manually. Refer to Managing Your Office 365 Tenant.
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- Determine the software release version installed on the SBC. Refer to Viewing the Software Version and Hardware ID (SBC 1000/2000, SBC SWe Edge).
- For the latest software and security patches, download the necessary files from the Ribbon Support Portal. For instructions, refer to the Ribbon Support Portal - Download Center.
SBC Software –
(sbc1000-release-X.X.X.buildXXX.img),Spacevars 0 series
(sbc2000-release-X.X.X.buildXXX.img)Spacevars 0 series2 To identify the most current software, see Ribbon Support Portal.Note
Upgrade the SBC Software. Refer to Upgrading or Downgrading the SBC 1000/2000.
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