Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Add_workflow_for_techpubs
AUTH1UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'}
JIRAIDAUTHCHOR-5085
REV5UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'}
REV6UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'}
REV3UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26c99e02c0, userName='null'}
REV1UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26ccf70906, userName='null'}
REV2UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26ca2f03d1, userName='null'}


Panel

In this section:

Table of Contents
maxLevel4
minLevel2



CSS Stylesheet
img.confluence-embedded-image { display: inline-block !important; }

Overview

Info

The Logging Enhancement feature is in preview for

Spacevars
0series3
 in 11.0.x and will be fully available in a future release. The logs captured may be a subset of the detailed logging; some cases may require full logging. Refer to Working with Logging

In a high call volume deployment, the 

Spacevars
0product
has a new mechanism to turn on logging for a call based on the call criteria you configure; call related messages will appear in the log when enabled by the call trace criteria configured. This new feature provides an alternative to filter based logging on subsystems individually. The following call criteria can be configured for logging:

  • Ingress SG
  • Remote IP
  • Calling Party
  • Called Party

The Call Criteria Table, available in the WebUI is used to store the call criteria configuration. 

View the Call Criteria Table

The Call Criteria Table stores the call criteria data configuration; you add call criteria entries in which the 

Spacevars
0series3
provides call trace messages in the log.

View the Call Criteria table as follows: 

  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Logging Configuration > Diagnostic Logging > By Call Criteria. 

    Caption
    0Figure
    1Call Criteria Table


Create an Entry in the Call Criteria Table 

Create an entry in the Call Criteria table as follows:

  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Logging Configuration > Diagnostic Logging > By Call Criteria. 

  3. Click the Create ( ) icon. The Create Call Trace Criteria window is displayed.  

    Anchor
    Fields
    Fields

    Caption
    0Figure
    1Call Criteria Table Field Definitions


    FieldDefinition
    Description

    Description of the Call Trace Criteria.

    Enabled

    The stats of the felter:

    Valid entries:

    • Enabled (enabled the filter
    • Disabled (disables the filter) 
    Rule Type

    Determines which rule in which the call trace logging is based.

    Valid entries:

    • Ingress SG. Filters logs based on the Ingress Signaling Group.
    • Remote IP. Filters logs based on the Remote IP. 
    • Calling Party. Filters logs based on the Calling Party Number.
    • Called Party. Filters logs based on the Called Party.
    Signaling GroupsDetermines which signaling group in which to obtain the call trace.



  4. Configure the fields. See below for field definitions. 

Modify an Entry in a Call Criteria Table

  1. Click the expand () Icon next to the entry you wish to modify.
  2. Edit the entry properties as required, see field definitions above.

Enable all Entries in a Call Criteria Table

  1. Select the check box next to the entry you wish to enable.
  2. Click the Enable () icon at the top of the table. 

Disable an Entry in a Call Criteria Table

  1. Select the check box next to the entry you wish to disable.
  2. Click the Disable () icon at the top of the table. 

Delete an Entry in a Call Criteria Table

  1. Select the check box next to the entry you wish to disable.
  2. Click the Delete (X) icon at the top of the table. 


Perform Call Trace Logging - Configuration Example

Follow the configuration example below for logging based on calls details being traced on the Ingress Signaling group (Ingress SG).

  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Logging Configuration > Diagnostic Logging > By Call Criteria. 

  3. Add an entry to the Call Criteria Table and set the Rule Type to Ingress SG.
  4. Run multiple calls. Calls should be dispersed between the different Signaling Groups. For details on Signaling Groups, refer to Managing Signaling Groups.
  5. Access the webui.log ( Diagnostics > Logs > Local System Logs tab). The log displays the log lines associated with the calls using the Ingress SG. For details on the log display, refer to Managing Local Logs.


Info

For achieve the best result log results based on call criteria:

  • Remove all subsystems from the Logging configuration.
  • Set the local log level to Error.