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Table of Contents

Sonus SBC Edge Release 7.0.0 build xxx

About SBC Release Notes

These Release Notes describe new features and enhancements, the latest hardware and software requirements, known limitations and other pertinent release information for the latest release of the

Problems or Questions

For problems or questions, contact the Sonus Technical Assistance Center (TAC) via telephone, fax, or e-mail:

Worldwide Voice: 1 (978) 614-8589

USA Toll-free: 1 (888) 391-3434

Worldwide Fax: 1 (978) 614-8609

Email: TechnicalPublications@sonusnet.com

Interoperability with Other Sonus Products

The Sonus products in the table below support the latest 

Note: This table shows interoperability between different Sonus products. If you are upgrading from one 

Latest SBC Edge Software Available

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 Product Documentation Set

How to Verify Currently Installed Software Versions

Once the software is downloaded and installed (see Sonus SBC Edge Download Center), use the WebUI to verify the currently installed software versions.

New Features in This Release

New Features for Release 7.0.0 build xxx include the following:

SYM-23345 Automate the ASM Roll-up Production

Windows Server updates have been enhanced to the following:

• Sonus provide additional checks for these update components by running checks, sanity tests, and performance controls and also by ensuring the SBA is compatible with the updates in question.
• Every second Tuesday of each month, Sonus evaluates all patches published by Microsoft. If a patch is a Critical Windows Update that has potential for severe impact, Sonus releases a critical Bulletin and package within a week. Sonus delivers all the other updates on a monthly cycle for the SBA. Sonus starts building and testing on the second Tuesday of the month. Building and testing takes no more than 2 weeks.
• Once fully tested and verified by Sonus, a qualified update file will be posted on the Partner support portal for download. When loaded to the SBA, the system will continue to be supported in Appliance mode.

For more information, refer to ASM Security.

SYM-23012 CCE: Support Configure CCE Tab Allows User to Enter Proxy Server, Port and Bypass List

The CCE can now be automatically configured to use a Proxy Server when deploying the CCE Appliance. This automation includes the following:

• Allows the CCE OS and CCE Bits Updates on the Host (when the DMZ facing the internal network is configured as the default gateway on the host).
• Runs the CCE OS update on the VM.

Proxy information (Proxy Server IP Address and Proxy Server Port Number) is configured via WebUI.

For more information, refer to:

• Configuring the SBC Edge for a Single CCE
• Configuring the SBC Edge for Two CCEs

SYM-21404 Add eUSB Drive to SBC 1K/2K chassis to increase local storage

 Local storage has been added to SBC 1000 chassis, and can be used for the following functionalities:

• Local Log storage
• Core dump storage
• AD cache storage
• CDR storage when radius connectivity is lost.

For more information, refer to Restart Report.

SYM-22913 Microsoft CCE Certification - CCE Deployment step to Configure Auto-Updates Schedule

 The Time Update Schedule options enable you to configure the Tenant Update Time Window during CCE deployment; this window specifies the details for when Microsoft automatically updates their CCE appliance. Also, you define how a PSTN Hybrid Site (containing the CCE appliance) is automatically or manually created, and view the data for a specific PSTN Hybrid Appliance. Overall, the Time Update Schedule feature reflects the state of the PSTN Hybrid Site, PSTN Hybrid Appliance and Tenant Update Time Windows.

For more information, refer to

• Managing Update Schedule
• Creating and Modifying Tenant Update Time Window
• Creating and Modifying PSTN Hybrid Site
• Creating and Modifying PSTN Hybrid Appliance

SYM-18611 RASO ASM: Recovery Flash Driver 3.0

This includes an internal change on the SBC 1000/2000 to update the ASM capabilities for disk recovery.

SYM-22674 Spansion/Cypress S29GL512 Rev T Support

This includes an internal software update.

SYM-23126 24-Port FXS SKU Value Gateway License Coverage

Provides a top-up license for SBC 1000 Gateway with 24 FXS ports. Required before premium features can be licensed and enabled.

For more information, refer to: Working with Licenses

SYM-23000 TLS 1.2 Support for CCE

For multi-site deployment or for encrypted and secured network communication, the Cloud Connector Edition Certificate capability enables TLS between the SBC Edge and CCE (Mediation Server VM). Along with TLS configuration on the CCE, the TLS capability requires a loaded Root CA certificate and a signed certificate on the SBC. 

After TLS is configured and certificates are loaded, the following options are now available:

1. Synchronize CCE/SBC CA Certificate
2. Renew CCE CA Certificate
3. Renew CCE Certificate

For more information, refer to:

• Configuring the SBC Edge for a Single CCE
• Configuring the SBC Edge for Two CCEs

SYM-19523 RASO- How to check the validation of the SBA/CCE certificates on the SBC 1000/SBC 2000

The new feature for RASO provides a path to check the validation of the SBA certificates on the SBC 1000/2000. A new WebUI page has been added to display the SBA certificate, including the valid dates for the certificate, issuer, and version. 

For more information, refer to: Verifying SBA Certificate

SYM-16997 Ethernet Redundancy for Failover

The redundant ethernet feature is useful in situations where an outage is not acceptable. In this case the two ports configured as an Ethernet pair should have one port each connected to two identically configured managed switches or two unmanaged switches.

For more information, refer to:

• Managing Ethernet Ports
  

SYM-15051 RASO 911 Call Preemption When Outbound SG Is Full

A 911 call can preempt an existing call if all outbound resources are full.

For more information, refer to:

• Configuring Emergency Services
• Creating and Modifying Entries to Call Routing Tables
  

SYM-11457 Support for SNMP v3

 SBC Edge now supports SNMP v3. This increases security and privacy since it provides the option to authenticate and encrypt transactions into and out of the SBC Edge. The user can choose for each configured SNMP manager whether to use v2 or v3. If v3 is chosen then encryption can either be None or AES 128.

For further information, refer to:

• Creating and Modifying SNMP Management Addresses

SYM-22883 SIP ↔ SIP in Easy Config Wizard 

Added Easy Config options for the following IP PBXs:

• • AT&T SIP Trunk
  • Generic SIP Trunk
  • KDDI SIP Trunk
  • Verizon Managed Service

For more information, refer to:

• Configure a SIP Trunk With IP PBX

Known Issues

Known issues are being investigated and will be available with the official release of 7.0 software.

Table of Contents

About SBC Edge 1000/2000 Release Notes

This document describes new features, the latest hardware and software requirements, known limitations and other pertinent release information for the latest release of the Ribbon SBC Edge 1000/2000.

Related Documentation

The Ribbon SBC Edge 1000/2000 documentation is located at the following Ribbon Wiki space: https://doc.rbbn.com/display/UXDOC80/Ribbon+SBC+Edge+Documentation

Release Notes Use and Distribution

Ribbon product release notes are protected under the copyright laws of the United States of America. This work contains proprietary information of Ribbon Communications, Westford, MA-01886, USA. Use, disclosure, or reproduction in any form is strictly prohibited without prior authorization from Ribbon Communications.

Associated Ribbon Announcements

There are no Associated Ribbon Announcements with Release 8.0. 
 

Problems or Questions

For problems or questions, contact the Ribbon Support through telephone or fax:

Worldwide Voice: 1 (978) 614-8589

USA Toll-free: 1 (888) 391-3434

Worldwide Fax: 1 (978) 614-8609

About SBC Edge 1000/2000

The SBC Edge platforms address the next-generation needs of SIP communications by delivering embedded media transcoding, robust security and advanced call routing in a high-performance, small form-factor device enabling service providers and enterprises to quickly and securely enhance their network by implementing services like SIP trunking, secure Unified Communications and Voice over IP (VoIP).

Interoperability

The table below shows interoperability between different Ribbon products. If you are upgrading from one SBC 1000/2000 to another, refer to the upgrade matrix at SBC Upgrade Path Matrix.

Compatible Ribbon Releases

For complete interoperability details between the various Ribbon products, including backwards compatibility, refer to Ribbon Product Interoperability.

For the latest and minimum compatible product versions of other Ribbon products supporting this release, refer to SBC 1000-2000-SWE Lite Interoperability Matrix.

Hardware and Software Requirements

This section provides information about any release-specific SBC Edge 1000/2000 hardware and software requirements.

Required Software Versions

The following softare versions are required for this release and are available for download from the Customer Portal

How to Verify Currently Installed Software/Firmware Versions

Use the WebUI to verify the currently installed software version.

1. Open the WebUI and the click the System tab.
   
   
2. On the System page, click the Overview tab to view the the software version.

Upgrade Notes

This section contain specific upgrade notes for customers planning to upgrade to SBC Edge 1000/2000 8.0. For details on supported releases and upgrades, see SBC Upgrade Path Matrix.

Anchor
Prerequisites for Upgrades Prerequisites for Upgrades

SBC 1000/2000 Pre-Upgrade Requirements

Upgrade System Software Release 3.2 and prior

For details on upgrading earlier systems, see the following: 

• SBC 1000-2000 3.2 Upgrade Notes
• SBC 1000-2000 3.1 Upgrade Notes
• SBC 1000-2000 3.0 Upgrade Notes
• SBC 1000-2000 2.2 Upgrade Notes
• SBC 1000-2000 2.1 Upgrade Notes
• SBC 1000-2000 2.0 Upgrade Notes
• SBC 1000-2000 1.3 Upgrade Notes 
  

Upgrade Boot Image - Recommended

A new Boot Image upgrade (U-Boot 3.1.6o) is available with the release of the SBC 1000/2000 R3.1.0 b283 software.

Apply new SIP License (if required)

All SIP-SIP call sessions now require a SIP license. Systems purchased before March 31, 2013 and provided with free SIP Licenses are grandfathered, and no purchase is necessary. Contact your Ribbon sales representative to acquire a new (free) SIP license key.

Only one call case requires a SIP call license. This is the case where both inbound and outbound channels are SIP. The exception for SIP calls to another SBC Edge 1000/2000, the Rbbon Tenor Series, or the Ribbon VX Series, however, still exists. If one or both of the call legs are to one of these devices,then a SIP call license will not be used.

Upgrade SBC 2000 eUSB Flash Drive - Automatic

The eUSB based flash drive may require a firmware update. This is an automatic process and is executed as a part of the internal upgrade process. If the eUSB firmware is upgraded, the SBC 2000 reboot process will run approximately one minute longer than usual.

This is applicable to the SBC 2000 only.

Upgrade SBC 1000/2000 System

Step 1: Backup Configuration - Mandatory

A configuration backup must be performed before proceeding with the SBC Edgeupgrade. See Backing Up Data.

Step 2: Upgrade SBC Edgewith Built-in ASM

Step 3: Upgrade the SBC EdgeCommunication Service

Upgrading the SBC Edge Communications Service is covered in the general SBC upgrade guide. Make sure that it is upgraded, then follow the remaining instructions here; extra steps are required to update the ASM Recovery Partition.

Step 4: Install Skype/Lync SBA Server Cumulative Updates

Microsoft has released the following Cumulative Updates for these respective Skype/Lync Server releases:

Perform the following to apply this update to the Skype/Lync deployed ASM:

1. Download the CU package from the Ribbon Support Portal.
2. Follow the instructions outlined in Installing Cumulative Updates for Skype/Lync SBA.

Step 5: Install Windows Service Packs and Windows Updates Using ASM Roll-up Update

Windows Service Packs and Windows Updates are installed using the ASM Roll-up Update feature. Ribbon publishes Update Packs on a regular basis through the Ribbon Support Portal. The Update Packs work with Windows Update and other Non-Windows updates in order to keep the ASM up-to-date. The Update Packs contain tested and authorized Windows updates. Note that the Update Packs do not contain the actual Windows Service Packs and Updates. Once the Update Pack has been installed, the Windows Update State link in the Operational Status section will change to Updates Available - Install. The actual updates are installed using this link.

Below is the latest ASM Roll-up available:

Step 6: Perform the Upgrade

Follow the general upgrade procedure outlined in Upgrading or Downgrading the SBC 1000/2000.

Additional Upgrade Notes

Self-Signed Server Certificate 5.0 and later - SHA2-256 Support

For Release 5.0 and later in the 

, the SHA-1 self-signed certificate is automatically replaced with the stronger SHA2-256 CA certificate (regardless of expiration). This adheres to Microsoft's plan policy announcement for Certificate Authorities (CAs) that deprecates the use of the SHA1 algorithm in SSL and code signing certificates, in favor of SHA2. For more information, see Microsoft's SHA1 Deprecation Policy.

Beginning in January 2017, Mozilla Firefox now supports SHA-1 certificates. To support this browser, the node must be upgraded to Release 5.0 or later to replace the existing self-signed certificate (SHA1) with an updated self-signed certificate (SHA 2-256).

Anchor
SBC Upgrade Path Matrix SBC Upgrade Path Matrix

SBC Upgrade Path

The following previously released versions of SBC Edge can be upgraded to Release 8.0.0. If the version you currently use is not on this list, please contact your Ribbon representative for assistance.

Caption
0 Table 1 SBC Upgrade Paths
Release Upgrade to 8.0.0? 4.1.x 5.0.x 6.0.x 6.1.x 7.0.x

Important Note About Downgrades

SBC Edge 1000 software downgrades are not allowed on code prior to the versions listed below in order to prevent issues that could cause significant problems. Older SBC Edge 1000s, and all SBC Edge 2000s, are not affected.

This restriction does not apply to restoring a configuration (Configuration Restore) from an earlier version.

• 4.1.7v397
• 5.0.5v417
• 6.0.1v439
• 6.1.0v450

Resolved Issues

Info
All resolved issues in SBC SWe Releases  7.0.3 and SBC Edge 6.1.6 are included in Release 8.0.

Known Issues

The following known issues exist in this release:

Caption
0 Table 1 Known Issues 3 Known Issues
Issue ID Problem Description Impact/Workaround SYM-25106 Teams Consultative Transfer fails to connect to PSTN (Media Bypass) A Microsoft consultative transfer issue causes call transfers to fail between a TEAMS client and the PSTN. A call transfer is completed from the Teams side, but there is no media path established between the PSTN endpoints. Impact: Call transfers fail. Workaround: None. SYM-25098 When Early 183 is enabled Teams drops inbound calls in 15 seconds If Early Media is enabled, disable Early Media on the Teams Direct Routing SIP Signaling Group. This is a known Direct Routing issue until a fix is provided from Microsoft. Impact: Inbound calls dropped after 15 seconds. Workaround: Disable Early Media.

New Features in This Release

SYM-24236 Rebranding from Sonus to Ribbon

For Release 8.0, the SBC Edge, ASM, CCE and LX have been rebranded to reflect Ribbon.

SYM-24454 Microsoft® Teams Direct Routing Media Bypass

An SBC 1000 or SBC 2000 device running Release 7.0.2 is certified to offer Microsoft Teams Direct Routing services for Non-Media Bypass call flows. Release 8.0 is at present a candidate software buildfor Direct Routing Media Bypass call flow-related certification in Q4 2018; upon successful certification, Ribbon and Microsoft will update the marketplace accordingly. For more information regarding SBC use cases and configuration in support of Non-Media Bypass and Media Bypass call flows, refer to:

• Configuring Microsoft Teams Direct Routing
• SIP trunks ↔ Microsoft Phone System Direct Routing
• ISDN PSTN ↔ Microsoft Phone System Direct Routing
• IP PBX ↔ Microsoft Phone System Direct Routing

Microsoft supports only certified devices (such as the Ribbon SBC Core and SBC Edge) to connect to the Phone System to accomplish Direct Routing. Refer to the List of Session Border Controllers certified for Direct Routing for information regarding the certification process, along with the benefits of deploying a certified SBC in support of Direct Routing.

SYM-19536 RTP/RTCP Multiplexing Support

Enables Real-time Transport Protocol (RTP/RTCP Multiplexing) for combining the two protocols' packets (RTP for data traffic and RTCP for control information) onto a single multiplexed UDP port. RTP/RTCP Multiplexing is supported according to RFC 5761, in which the SDP contains the value of a=rtcp-mux. 

For more information, refer to:

• Creating and Modifying SIP Signaling Groups
• Configuring SBC Edge for Select Microsoft Teams Direct Routing Related Migration Scenarios

SYM-20110 RASO - ASM Update Progress

Microsoft's Cumulative Updates include bug fixes and new features for the Skype for Business Server server (such as the SBA). Once Microsoft releases these updates, Ribbon validates them and creates an ASM_CU package (which includes the ASM Roll-up file), which is available via Ribbon Support Portal for installation. This new feature tracks the progress of the ASM Roll-up installation; the new progress bar signals that the upload is running in the background.

For more information, refer to:

• ASM Roll-up Update
• Installing an ASM Package

SYM-20206 Offer TLS 1.2-Only Option on ASM SBA

Enables more security by supporting a TLS 1.2-Only configuration option (for supporting TLS 1.2 as described in RFC 5246), in addition to the TLS 1.0-1.2 configuration option.

For more information, refer to:

• Managing TLS Profiles
• Creating and Modifying TLS Profiles
• Applying an SBA Security Template

SYM-21781 Support Date/Time Based Call Routing

Time of Day enables the SBC to select a route for a call based on the local time and date; this option allows each specific route to optionally be selected based on the current local system time. The Time of Day tables define a group of Time of Day entries which specify times and days of the week.

For more information, refer to:

• Working with Time of Day
• Managing Time of Day Tables
• Creating and Modifying Entries to Time of Day Tables
• Best Practice - Configuring Time of Day Routing

SYM-22809 Ribbon SBC Edge with Polycom VVX Local Survivability

Polycom introduced on 5.8 firmware a feature called PSTN Failover. This feature allows creation of a Local Survivability configuration for Skype for Business users if Skype servers (for either Office 365 or On Premises) are unavailable. When Local Survivability is configured for Polycom VVX phones, phones can fall back to an appropriately configured SBC Edge if connectivity to Skype is lost. Refer to the following Best Practice for details:

• Best Practice - Configure SBC Edge with Polycom VVX Local Survivability

SYM-22880 Add CCE - Teams Ports and DNS Validation on SBC

Release 8.0 includes a set of tools that test port readiness for the services required for CCE or Microsoft Teams Direct Routing. Connectivity Check tools enable Ribbon Support to work with deployment teams to prevent service issues due to firewall configuration and other issues.

For more information, refer to Working with Connectivity Check -- Verifying Service and Port Requirements for CCE and Teams.

SYM-24006 Failover SIP Registration

The Failover SIP Registration feature allows the SBC to handle registration to, and subsequent call processing to a secondary SIP server if the primary SIP server fails – for example, if the primary server, becomes unreachable, has registration expiration with re-registration failure, or refuses to accept registrations/calls for some other reason. Failover SIP registration is completed according to the Priority order of the SIP Servers. For more information, refer to:

• Creating and Modifying SIP Signaling Groups
• Creating and Modifying SIP Profiles
• Managing SIP Server Tables
• Creating and Modifying Entries in SIP Server Tables

SYM-24420 Export Transformation Table - Allow User to Select which Tables to Export

During transformation table export, the WebUI displays a list of all transformation tables as you select one or more tables to export as XML-formatted files. For more information, refer to Importing and Exporting Transformation Tables.

SYM-24421 Add the Ability to Repeat/Restart an Already-Run Packet Capture Setup

After a packet capture is performed on an SBC 1000/2000, the WebUI includes an option for restarting or repeating the last packet capture performed. For more information, refer to Working with Packet Capture and Packet Capture - Best Practice.

SYM-24195 Easy Configuration Wizard for Microsoft Teams Direct Routing

The Easy Configuration Wizard for Microsoft Teams Direct Routing adds Easy Configuration templates for the following Provider-to-User configuration scenarios:

• IP PBX ↔ Microsoft Teams
• SIP Trunk ↔ Microsoft Teams
• ISDN PSTN ↔ Microsoft Teams

The IP PBX template that previously addressed user-side configuration only now provides easy configuration for both the User and Provider sides. In addition, the Microsoft UC scenario has been renamed to "Microsoft On Premises." For more information, refer to:

• Configure an IP PBX with Microsoft Teams
• Configure SIP Trunk with Microsoft Teams
• Configure ISDN PSTN with Microsoft Teams
• Configure SIP Trunk with Microsoft On Premises
• Configure ISDN PSTN with Microsoft On Premises
• Configure FXO with Microsoft On Premises

SYM-24472 ICE Lite Agent Support

With the addition of the ICE (Interactive Connection Establishment) Lite Agent Support feature, the SBC 1000/2000 now supports both full and lite implementations of ICE as described in RFC 8445.  ICE lite, for public Internet ICE agents, interfaces to the Microsoft TEAMS Direct Routing interface. The SBC 1000/2000 integrates Microsoft Teams clients by acting as an ICE lite agent endpoint for SIP calls involving Network Address Translators (NATs). This feature enables direct routing between an existing enterprise voice infrastructure (that is, the PSTN carrier and SIP trunks used for trunking services) and the Microsoft Phone System in Office 365. The SBC acts as a PSTN gateway; sessions for Microsoft Teams users can be routed directly to the PSTN through the SBC.

For more information, refer to:

• Working with the SBC Edge as an ICE Lite Agent
• Creating and Modifying SIP Signaling Groups
• Managing Node-Level SIP Settings
• Configuring SBC Edge for Select Microsoft Teams Direct Routing Related Migration Scenarios

SYM-24478 DTLS-SRTP Support

The Datagram Transport Layer Security (DTLS) - Secure RTP (SRTP) Support feature extends the DTLS protocol as described in RFC 5764. DTLS-SRTP is used to negotiate SRTP keying between the SBC 1000/2000 and Microsoft Teams over the UDP media port. The negotiated keys are used for encryption and decryption of all media (RTP) packets being sent/received through the port used for DTLS-SRTP.

For more information, refer to:

• Working with DTLS-SRTP Profiles
• Creating and Modifying DTLS-SRTP Profiles
• Creating and Modifying SDES-SRTP Profiles
• Managing SDES-SRTP Profiles
• Creating and Modifying Media Lists
• Configuring SBC Edge for Select Microsoft Teams Direct Routing Related Migration Scenarios

SYM-25170 Microsoft Edge added to List of Supporter Browsers

Microsoft Edge is now included as a list of supported browsers in the SBC Edge.

For more information, refer to:

• Supported Platforms

Upgrade Notes

This section contain specific upgrade notes for customers planning to upgrade to 

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 7.0. For details on supported releases and upgrades, see SBC Edge 7.0 Release Notes.

AnchorPrerequisites for UpgradesPrerequisites for UpgradesPrerequisites for Upgrades

Upgrade System Software Release 3.2 and prior

For details on upgrading earlier systems, see the following: 

• SBC 1000-2000 3.2 Upgrade Notes
• SBC 1000-2000 3.1 Upgrade Notes
• SBC 1000-2000 3.0 Upgrade Notes
• SBC 1000-2000 2.2 Upgrade Notes
• SBC 1000-2000 2.1 Upgrade Notes
• SBC 1000-2000 2.0 Upgrade Notes
• SBC 1000-2000 1.3 Upgrade Notes 
  

Upgrade Boot Image - Recommended

A new Boot Image upgrade (U-Boot 3.1.6o) is available with the release of the Sonus SBC 1000/2000 R3.1.0 b283 software.  

Although upgrading the Boot Image is not mandatory, it is highly recommended.  This release of the Boot Image remedies a known issue with resetting the SBC Edge to factory defaults.

Apply new SIP License (if required)

NoteRunning releases older than Release 3.0 require an upgraded SIP license key.
The new SIP license key must be applied before upgrading the system software.

All SIP-SIP call sessions now require a SIP license. Systems purchased before March 31, 2013 and provided with free SIP Licenses are grandfathered, and no purchase is necessary. Contact your Sonus sales representative to acquire a new (free) SIP license key.

Only one call case requires a SIP call license. This is the case where both inbound and outbound channels are SIP. The exception for SIP calls to another 

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, the Sonus Tenor Series or the Sonus VX Series, however, still exists. If one or both of the call legs are to one of these devices,then a SIP call license will not be used.

Upgrade SBC 2000 eUSB Flash Drive - Automatic

The eUSB based flash drive may require a firmware update. This is an automatic process and is executed as a part of the internal upgrade process. If the eUSB firmware is upgraded, the SBC 2000 reboot process will run approximately one minute longer than usual.

This is applicable to the 

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 only.

Note
title NOTE: Loss of Logs and Core Dumps
If the eUSB upgrade is executed, all logs and core dumps will be lost. However the Spacevars 0 product configuration will not be affected.

Upgrade 

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 System

Warning
title Warning: Before You Upgrade
Before you upgrade your  Spacevars 0 product do the following: Read the Upgrade Notes for this release. Review the SBC Edge 7.0 Release Notes. Make a back-up of your current configuration. Read the Upgrading SBC Edge section carefully and follow all the instructions. Failure to follow these instructions may lead to a situation where your  Spacevars 0 product becomes inoperative and requires factory service.

AnchorStep1Step1Step 1: Backup Configuration - Mandatory

A configuration backup must be performed before proceeding with the 

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 upgrade. See Backing Up Data.

AnchorStep2Step2Step 2: Upgrade 

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 with Built-in ASM

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Div style background:#EEE;border-radius:8px;display:inline-block;padding-top:3px !important;padding-bottom:3px !important;padding-left:15px !important;padding-right:15px !important; NOTE: For ASM Windows Support Specifications and Lync Spacevars 0 product Versions which require different Operating Systems, please Log in to view Notes and Limitations.

Show If
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NOTE: For ASM Windows Support Specifications and Lync Spacevars 0 product Versions which require different Operating Systems, see Notes and Limitations for additional details.

Upgrade the 

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 Communication Service

Upgrading the 

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Communications Service is covered in the general SBC upgrade guide. Make sure that it is upgraded, then follow the remaining instructions here; extra steps are required to update the ASM Recovery Partition.

Install Skype/Lync SBA Server Cumulative Updates

Info
You may skip this section if your SBC 1000-2000 hardware is not configured with a built-in ASM deployed as a Skype/Lync SBA.

Microsoft has released the following Cumulative Updates for these respective Skype/Lync Server releases:

Include PageALLDOC:_Update Microsoft CUALLDOC:_Update Microsoft CU

Perform the following to apply this update to the Skype/Lync deployed ASM:

1. Download the CU package from the Salesforce Portal.
2. Follow the instructions outlined in Installing Cumulative Updates for Skype/Lync SBA.

Install Windows Service Packs and Windows Updates Using ASM Roll-up Update

Windows Service Packs and Windows Updates are installed using the ASM Roll-up Update feature. Sonus publishes Update Packs on a regular basis through the Salesforce Portal. The Update Packs work with Windows Update and other Non-Windows updates in order to keep the ASM up-to-date. The Update Packs contain tested and authorized Windows updates. Note that the Update Packs do not contain the actual Windows Service Packs and Updates. Once the Update Pack has been installed, the Windows Update State link in the Operational Status section will change to Updates Available - Install. The actual updates are installed using this link.

Below is the latest ASM Roll-up available:

Include PageALLDOC:_Update ASM RollupALLDOC:_Update ASM Rollup

Step 3: Upgrade the 

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  System

Info
Before performing the system upgrade, ensure  Step 1: Backup Configuration (Mandatory) and Step 2: Upgrade SBC with Built-in ASM are completed.

Follow the general upgrade procedure outlined in the Upgrading SBC Edge section.

Additional Upgrade Notes

Self-Signed Server Certificate 5.0 and later - SHA2-256 Support

For Release 5.0 and later in the 

Spacevars
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, the SHA-1 self-signed certificate is automatically replaced with the stronger SHA2-256 CA certificate (regardless of expiration). This adheres to Microsoft's plan policy announcement for Certificate Authorities (CAs) that deprecates the use of the SHA1 algorithm in SSL and code signing certificates, in favor of SHA2. For more information, see Microsoft's SHA1 Deprecation Policy.

Beginning in January 2017, Mozilla Firefox will not support SHA-1 certificates. To support this browser, the node must be upgraded to Release 5.0 or later to replace the existing self-signed certificate (SHA1) with an updated self-signed certificate (SHA 2-256).

AnchorSBC Upgrade Path MatrixSBC Upgrade Path MatrixSBC Upgrade Path

The following previously released versions of 

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 can be upgraded to Release 7.0.0. If the version you currently use is not on this list, please contact your Sonus Networks representative for assistance.

Caption
0 Table 1 SBC Upgrade Paths
Release Upgrade to 7.0.0? 4.1.0 - 4.1.6 5.0.0 - 5.0.8 6.0.0 - 6.0.1 6.1.0 - 6.1.4

Important Note About Downgrades

 SBC Edge 1000 software downgrades are not allowed on the following versions in order to prevent issues that could cause significant problems:

• 4.1.7v397
• 5.0.5v417
• 6.0.1v439
• 6.1.0v450

As of these versions, an SBC Edge 1000 will not allow any code prior to this to be uploaded to it. Older SBC Edge 1000s, and all SBC Edge 2000s, are not affected. New versions without this restriction will be available soon.

This restriction does not apply to restoring a configuration (Configuration Restore) from an earlier version.