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The Application Solution Module (ASM) module is a separate, fully-functional server installed inside the

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(Sonus SBC 1000/2000) chassis

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 chassis. Features of this ASM are managed from the Sonus SBC 1000/2000 Web Interface via the Sonus SBC 1000/2000 Communication Service.

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• The Live partition, from which the system actively runs. Unlike the Sonus SBC 1000/2000 application partitions, this partition is always active on a running ASM.
• The Recovery partition, which contains a spare software image. Users have the ability to re-initialize the ASM from this partition; an operation which replaces the live partition with the recovery image. This partition can also be updated directly as needed; refer to Updating the ASM Recovery Partition.

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Software must be provided by Sonus

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and configured via the Sonus

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-provided provisioning and management interface.

ASM Modes and

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Ribbon Support

The ASM operates in either of two modes, Appliance or Server.

• Appliance mode, in which the SBA utilizes Sonus'

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  's security solution and the SBA default offering.
• Server mode, in which the SBA relies on customer-installed software to provide alternative security/firewall protection or enhanced SBA operation. Operating in Server mode is valid.

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• Installing third-party software that is not approved by Sonus

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  .
• Changing the Windows Role and Feature installed on the ASM in order to support additional Windows functionality. Using Remote Desktop or any other source.
• Running Windows Update without using the Sonus

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  UI or API (for example, using GPO or automatic Windows Update).

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• They want to follow their own internal security and update processes rather than the Sonus

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  standard processes regarding the Windows Server OS and/or the SBA application, or
• They want to deploy a firewall or antivirus solution not supplied by Sonus

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  , or
• They wish to use a third-party application (Call Recording, Auto Attendant, or IP PBX for example) that is not currently approved for use with the ASM. This includes common open-source IP PBX applications such as those offered by Asterisk.

 

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When the ASM is deployed in Appliance mode, Sonus

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will provide support for the selected ("approved") third-party applications. Sonus

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has approved select applications from the following vendors for use in Appliance mode

• Numonix: Recite
• Event Zero: Commander Connectors
• Microsoft: Skype for Business SDN (Software-Defined Networking) API

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Installing Unsupported Third-Party Applications

Refer to Best Practice - Common Use Cases for Repurposing the ASM for Third-Party Applications and Server Mode.

 

Warning
Please contact your Spacevars 0 company service representative before installing any unsupported third-party applications. If you install third-party applications that

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Spacevars 0 company has not explicitly approved, and if

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you request ASM OS and application support (vs. hardware support only),

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Spacevars 0 company reserves the right to request that the ASM be re-initialized and returned to Appliance mode.

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Warning
Please contact your Sonus service representative before installing any unapproved third-party applications.

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Caption 0 Figure 1 Windows Status Panel The Support Mode value of Server in the Windows Status panel indicates that unsupported software has been installed on the ASM. Image Removed

 

 

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Note
The only way to switch back to Appliance mode is to re-initialize the ASM.

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Appliance Certified Mode: The ASM image contains v3.2 SbcComms or later and no third-party software has been installed. Appliance Controlled Mode: The original ASM image was a version previous to 3.2 and has been upgraded. Server: A third-party software installation has been detected by the ASM. Operating in Server mode is valid.

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