Does not apply to SBC SWe Lite.
This document identifies common use cases for deploying a non- Ribbon supplied/third party application onto an SBC Edge device with an ASM (Applications Solutions Module) originally shipped from Ribbon with an Skype for Business SBA (Survivable Branch Appliance) or CCE (Cloud Connector Edition) application from Microsoft®.
When an unsupported third-party application is installed, the ASM generally operates in Server mode. As a result, Ribbon confines support to the ASM's hardware and firmware, as opposed to supporting the hardware, firmware, OS and SBA/CCE application (Appliance mode of operation). If the ASM is deployed in Server mode, Ribbon will continue hardware and software support to the base SBC, and all call flows and operations that do not involve the ASM.
Repurposing the ASM (SBA or CCE) for unsupported third-party applications and places the ASM in Server mode occurs when either one of the following conditions is true:
Third-party software for the Ribbon SBC Edge can be installed onto the ASM host operating system, categorized as:
The information in this page explains the deployment of unsupported third party software directly onto the ASM host operating system, resulting in server mode of operation and support.
For additional details on the ASM in Appliance or Server Mode, see Managing the ASM.
For installing supported third party applications onto the ASM, see Installing an ASM Package.
When an unsupported third-party application is installed and running on the ASM host (for SBA or CCE), the ASM operates in Server Mode. Common use cases for running in Server mode include:
Ribbon does not detail how to deploy 3rd party applications onto the ASM, due to the large number of mechanisms available for deployment. Refer to the product installation documentation for the non-approved application you wish to load onto the ASM.
These instructions return an ASM originally shipped with the CCE application back to its original state.
If you need to revert back to the Ribbon Cloud Link, see below:
From the ASM image type drop down, select Cloud Connector Edition.
After re-initialization, the Ribbon SBC will now run as a Cloud Link and return to Appliance mode. All 3rd party programs must be removed.
These instructions return an ASM originally shipped with the SBA application back to its original state.
If you need to revert back to the RibbonSBA configuration, see below:
From the ASM image type drop down, select the SBA image.
After re-initialization, the Ribbon SBC will now run as an SBA and return to Appliance mode. All 3rd party programs must be removed.