Press the Erase button in quick succession to control the following:
One click—No action.
Two clicks—Resets the CLI password
with no service interruption
to what is stored in the manufacturing configuration.
Three clicks—Restores to factory default settings and reboots the system.
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When restored to factory default settings, the current configuration is lost, disconnecting all VoIP devices, Internet connectivity, and network access for computers until the system is reconfigured.
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If the Erase button is disabled (as noted on the Admin page of the GUI) and you wish to reset the password, please contact the Global Support Assistance Center: