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Calls to Lync Users

This module The configuraiton below routes calls to Lync users. It checks the called number against the msRTCSIP-Line AD attribute to determine if the callee has a Lync number.

1. Create the Lync Transformation Table.

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   Caption 0 Figure 1 Transformation Table - Is the Call to a Lync Device? Image Removed

    

    

2. Create the Lync Transformation Table entry .
   This (this entry performs the AD lookup.

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   Caption 0 Figure 1 Transformation Confirms Lync User Image Removed

    

    

   }

   Input field Type: Called Address/Number
   Input Field Value: =msRTCSIP-Line=
   Output Field Type: Called Address/Number
   Output Field Value: =msRTCSIP-Line=
   Match Type: Mandatory

   
   

3. Create a Lync Action in the Action Configuration menu .

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   Caption 0 Figure 1 Action Configuration - Action, Route to Lync Image Removed

    

    

   (include Action: Route Call and specify the applicable Route Table).

4. Add an entry to the main Action Set.

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   Caption 0 Figure 1 Add the Action Set Entry - Calls to Lync Image Removed

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1. :
   Execution Condition: Always
   Tranformation Table: Select applicable table
   Action on Success: Action, Route to Lync
   Action on Failure: Continue
   
   

From the Lync Route Table, it is possible to add additional Call Route Entries to provide additional call processing should Lync be down. 

Failover to Exchange

To add failover functionality to Exchange, use the following:

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add an entry to the Lync Routing Table that points to Exchange.

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Failover to Mobile

Add an entry to the Lync Routing Table that points to the callee's mobile phone.

1. Add a Transformation Table to call the mobile.

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   Caption 0 Figure 1 Transformation Table - Calls to Mobile Image Removed

    

    

2. Add the Transformation Table entries.
   

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   Caption 0 Figure 1 Find the Callee's Mobile Number Image Removed

    

    

   Input field Type: Called Address/Number
   Input Field Value: =msRTCSIP-Line=
   Output Field Type: Called Address/Number
   Output Field Value: =mobile=
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3. Add an entry to the Lync Call Route Table.panel

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   0 Figure 1 Call Route Entry Sends Call to Mobile
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Summary

Your Lync Call Route Table should now have a route entry to send the call to the Lync server. If the Lync server is down, the call will be re-routed to Exchange to leave voicemail. If Exchange is offline, the calls will be forwarded to the callee's mobile number.

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