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New Deployment: Download Package From Self-Service Licensing and Downloads PortalPerform the following steps to download the SBC SWe Lite package from the Self-Service Licensing and Downloads Portal for new deployments.
Prerequisites: Prior to downloading software from the Ribbon Self-Service Licensing and Downloads portal, a product quote and purchase order order is required. (exceptionException: trial deployments do not require a PO) is required. Please contact .) Contact your Ribbon sales representative or authorized Ribbon partner to submit a product quote and (if applicable) a purchase order; the salesperson/authorized partner will likely advise you further may provide additional information upon successful submission of both items with Ribbon.
Step | Action
1 | Click the link contained in the "Ribbon License Available..." email received from Ribbon to access the Self-Service Licensing and Downloads Portal.
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#getsweliteid | #getsweliteid | Note: Note |
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The email usually arrives within 1-2 business days from successful submission of a product quote and (if applicable) purchase order. If you do not receive your email within that period, please visit your email |
inboxes inbox (junk folder, spam folder, |
Clutter, and so onclutter, etc.) for the email |
; if still not found. If you do not find an email, contact Ribbon sales |
representative representatives or authorized Ribbon partner. |
Sonus |
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Complete the address information fields and then review the Ribbon Software End-User License Agreement. Click Accept if you agree to the terms, and then click Submit.
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1 | Welcome to the Self Service Portal |
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Click Software Download.
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1 | Click Software Download |
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Click the Select Software tab and then click Request Download.
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Complete the address fields, read and accept the End-User License Agreement, and, if you agree, click Submit.
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1 | Accept and Submit |
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The portal will acknowledge your request to download the software, and an email should arrive within 30 minutes with additional download instructions.
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- Re-access the Ribbon Self-Service Licensing and Downloads center using the embedded hyperlink in the email, submit the requested credentials, and then click the Software Download button when available.
- Click the appropriate Software Request ID.
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- When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file.
- Save the software to your local PC or server.
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- After downloading the SBC SWe Lite package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator.
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- Perform the steps in the following subsections based on the type of Hypervisor installation:
For VMware ESXi:
- Extract SWeLite-VMWare-release.
7- X.
0- x.
0- x.buildxx.zip file into a local folder,
where xx is the current build number- where X is the major software release number and additional xes further detail the software release and build number of interest.
- Verify or change the information on the pop-up window as necessary, and click OK.
- Open the SWeLite-VMWare-release.
7- X.
0- x.
0- x.buildxx folder.
- Open the Install folder.
- Copy the SBCSWeLite-release-
7- X.
0- x.
0- x.buildxx.ova file to a local folder.
For KVM: - Extract SWeLite-KVM-release.
7- X.
0- x.
0- x.buildxx.zip file into a local folder, where
xx is the current build number- X is the major software release number and additional xes further detail the software release and build number of interest.
- Navigate to and open the Install folder.
- Copy SBCSWeLite-disk1.qcow2, SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
Example: /var/lib/libvirt/images
For Hyper-V:
- Extract SWeLite-Hyper-V-release.
7- X.
0- x.
2- x.buildxx.zip file into a local folder, where
xx is the current build number- X is the major software release number and additional xes further detail the software release and build number of interest.
- Open the SWeLite-Hyper-V-release.
7- X.
0- x.
2- x.buildxx folder.
- Open the Install folder.
- Extract SWeLite-Hyper-V.zip folder into a local folder.
- Verify or change the information on the pop-up window as necessary, and click OK.
- Open the SBCSWeLite-HyperV folder.
- Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
Example: C:\Users\Public\Documents\Hyper-V\Import
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- Proceed to Installing SBC SWe Lite.
Upgrade From an Existing Deployment: Download Package From Customer or Partner PortalPerform the following steps to download the SBC SWe Lite package Software from the Ribbon
Global Support Portal
to upgrade from an existing deployment. Include Page |
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| ALLDOC:Downloading Software from the Ribbon Support Portal |
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| ALLDOC:Downloading Software from the Ribbon Support Portal |
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7.
Step | Action |
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1 | Open www.sonus.net. |
2 | Click Login and then select the appropriate choice: Customer Portal or Partner Portal. |
3 | Enter your User Name and Password, and then click Login. |
4 | Click Support and then SW DOWNLOAD. Caption |
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5 | Click the Product drop-down list and select SWeLite. |
6 | Click the Operating System drop-down list and select Linux. |
7 | Locate the appropriate Software Bundle and then click Request Download. (Check the Release Notes for current software bundle name.) |
8 | Enter the address details and accept the End-User License Agreement. |
9 | Click Submit. |
10 | Click SUPPORT and then SW DOWNLOAD in the Software Request dialog box. |
11 | Click the Download Requests tab. Ribbon Customer Support will send an email to the requester when the request has been approved, and the software download request status changes to Download Available. |
12 | Click the appropriate Software Request ID. |
13 | When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file. |
14 | Save the software to your local PC or server. |
15 | After downloading the package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator. |
16 | Perform the steps in the following table based on the type of Hypervisor installation:
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Hypervisor | Steps |
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VM ESXi | - Extract SWeLite-VMWare-release.
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700- x.buildxx.zip file into a local folder, where
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xx is the current build number- X is the major software release number and additional xes further detail the software release and build number of interest.
- Verify or change the information on the pop-up window as necessary, and click OK.
- Open the SWeLite-VMWare-release.
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700- x.buildxx folder.
- Open the Install folder.
- Copy the SBCSWeLite-release-
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700- x.buildxx.ova file to a local folder.
| KVM | - Extract SWeLite-KVM-release.
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700- x.buildxx.zip file into a local folder, where
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xx is the current build number- X is the major software release number and additional xes further detail the software release and build number of interest.
- Navigate to and open the Install folder.
- Copy SBCSWeLite-disk1.qcow2, SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
Example: /var/lib/libvirt/images
| Hyper-V | - Extract SWeLite-Hyper-V-release.
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702- x.buildxx.zip file into a local folder, where
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xx is the current build number- X is the major software release number and additional xes further detail the software release and build number of interest.
- Open the SWeLite-Hyper-V-release.
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702- x.buildxx folder.
- Open the Install folder.
- Extract SWeLite-Hyper-V.zip folder into a local folder.
- Verify or change the information on the pop-up window as necessary, and click OK.
- Open the SBCSWeLite-HyperV folder.
- Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
Example: C:\Users\Public\Documents\Hyper-V\Import
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8. Proceed
to to Installing SBC SWe Lite.