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How The Counters Work

Branch/Client Counters

On a branch/client SBC, when a SIP call is terminated the SBC sends a NOTIFY and the QoE data to the server and the server normally responds with a 202 ACCEPTED message.  If a 202 is received, the Successful QoE Reports counter is incremented.  If the the server does not respond or it responds with a 404, 500, or other error, or there is no response, the Failed QoE Reports Sent counter is incremented.

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1. In the WebUI, click the Settings tab.

2. In the left navigation pane, go to Signaling Groups ><SIPSG associated with the Lync Mediation Server>.

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   Caption 0 Figure 1 Signaling Group Table Image Modified

3. Click the Counters link next to the signaling group used to communicate with the Lync Mediation Server.

4. Scroll to the bottom of the counters window.

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   Caption 0 Figure 1 QOE Counters Image Modified

Headquarters/Server Counters

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