Include Page |
---|
Not_Applicable_to_CloudNative | Not_Applicable_to_CloudNative | Getting Started with Local Logs
The Diagnostics tab displays a listing of log files stored locally on the
SBC 2000, SBC 1000 v2 equipped with eUSB, and
file systems.
System logs can record every internal and external action the systems perform, including user visible actions (such as placing calls), as well as internal parsing and messaging operations. The actual level of logging detail is configurable by
Setting the Local Log Level.
Preview
Locally stored log files can be directly viewed from the
Web interface. To do so, simply click the
expand (
) icon next to the log file you wish to preview the log in place, or click the
popup (
) icon to preview in a separate window.
Note |
---|
Previewing logs files larger than 2 Megabytes is not recommended as this may slow down your browser. Please consider downloading the logs instead. |
Download
To download a copy of any local log file (or Web Access/Error log), simply click the Download button located under the Actions column.
Rotate
Aside from automatic log rotation, you can directly rotate the current webui.log from memory to disk from the
SBC 2000, SBC 1000 v2 equipped with eUSB, and
Web interface. To do so, click the
Rotate button located under the
Actions column.
Note that the system can store up to 6 local log files. When rotating the current log file, the 6th local log file on disk is deleted to make way for the newly rotated file.
Working with Local Logs
Note |
---|
Local logging is supported on SBC 2000, SBC 1000 v2, and models. |
The Local logging facility maintains two differently named log files:
- webui.log: This file contains the current log messages being sent by the SBC 2000, SBC 1000 v2 equipped with eUSB, and Systems. Once the log is written to a file, it is no longer present in the memory; this is to reduce the I/O overhead on the overall Ribbon SBC 2000, SBC 1000 v2 equipped with eUSB, and systems This log file gets automatically rotated, refer to Understanding Local Log Rotation Rules.
- nvwebui_<timestamp>.log: When the webui.log file is rotated manually (or automatically) its contents are copied from memory to the local SBC disk. The file is then named
nvwebui_<timestamp>.log
where <timestamp>
represents the time when webui.log was rotated. The system stores a maximum of 6 local log files on disk.
Excerpt |
---|
Access Local Logs as follows: - In the WebUI, click the Diagnostics tab.
In the Logs page, click the Logs > Local System Logs tab. Panel |
---|
|
Caption |
---|
0 | Figure |
---|
1 | Local System Logs |
---|
|
|
|
|
Working with Web Access and Web Error Logs
Note |
---|
Web Access and Web Error Logs are supported on all models (SBC 1000/2000 and ). |
The
system keeps exclusive tracking of the internal and external actions strictly having to do with the system's Web Server. The Web Server on the
is responsible for serving requests to and from the
Web Interface and the
REST API. These logs are typically used only when troubleshooting issues with the
that do not have to do with telephony traffic.
Similarly to the Local logging facility, the automatic log rotation rules applies, and user are able to Preview, Download, and Rotate those files.
To access Local Logs:
- In the WebUI, click the Diagnostics tab.
In the Logs page, click the Logs > Web Access Logs OR Web Error Logs.
Panel |
---|
|
Caption |
---|
|
|
|
Panel |
---|
|
Caption |
---|
|
|
|
Working with Security Logs
Panel |
---|
|
Caption |
---|
|
|
|
Working with System Vitals Logs
The System Vitals Log contains system statistics crucial for understanding the overall health of the system. The SBC retains the current system vitals log, plus the previous five archived as tar.gz files. When a new current file is generated the oldest archive is rotated out of the list.
Each file, current and archived, is downloadable from the WebUI.
To access the System Vitals Logs:
- Click the Diagnostics tab at the top of the WebUI.
- In the left navigation pane, go to: Logs > System Vitals Logs.
Panel |
---|
|
Caption |
---|
0 | Figure |
---|
1 | System Vitals Logs |
---|
|
|
|
Generating System Vitals Logs
To generate a System Vitals Log:
- Click the Diagnostics tab at the top of the WebUI.
- In the left navigation pane, go to: Logs > System Vitals Logs.
- Click Run System Vitals at the top of the page.
Downloading System Vitals Logs
To download a System Vitals Log:
- In the System Vitals Logs table, click the Download link in the row for the log you wish to download.
- Browse for the location in which to save the downloaded log.
- Click Save.