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Action Configurations are the individual steps (actions) that make up an Action Set (Action Sets allow you to perform additional actions before routing a call). Through Action Configuration, you create an Action (such as Route Call, Send Connect, Detect CNG, etc.) and assign a Routing table to perform that action.

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Excerpt
  1. In the WebUI, click the Settings tab.

  2. In the left navigation pane, go to Call Routing > Call Actions > Action Configuration.

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    1Working with With Action Configuration

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To view a actions's properties:

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