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Downloading Software from the Ribbon Support Portal
Downloading Software from the Ribbon Support Portal

 

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Back to Table of Contents

Back to Installing SBC SWe on Virtual Platforms

Back to Preparing for Installation

This section provides information on how to download SBC SWE software package from the SalesForce customer portal. Perform the following steps to download SBC SWe ISO file from Salesforce:

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Access Sonus Salesforce Portal with your web browser.
The Login page is displayed.

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1SalesForce Login Page

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Enter your User Name and Password.

The Sonus Global Support Portal Home page is displayed.

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1Home Page

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From the menu select SUPPORT.
The Support page is displayed.

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1Support Page

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From the sub-menu select SW DOWNLOAD.

The Software Download page is displayed.

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1Select Software Page

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From the Product drop-down list, select SBC SWe.

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From the Operating System drop-down list, select Linux.

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Click Request Download
The Software Download Form page is displayed.

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1Software Download Form

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Enter the address details and accept the End-User License Agreement.

Click Submit.

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1Software Download Request

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Click SUPPORT.

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From the sub-menu, click SW DOWNLOAD.

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Click Download Requests tab.

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1Software Download Request

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Once the download request is approved the software download request status changes to In Process state. When the software is available for download, the status changes to Download Available state.

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1Software Download Available

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Click the Software Request ID associated with the software bundle.
The Software Request page displays.

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1Software Download

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Click on the download URL from the Software Requests section to download the software.

The browser redirects you to the following page and a pop-up window appears to save your file. If the pop-up window fails to appear, click the click here link to save your file.

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1Download Manager

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Save the software to your local PC or server.

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 Continue to Creating Network Bridge Verifying the Downloaded SBC SWe Package using Checksum.

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