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Add_docset_workflow
kaulsclemetsc
APPRJIDSYM-20404
AUTH1clemetsc
DEV1plessisa
LDEV1clemetsc
SVT1
LSVT1
AUTHJIDSYM-20403

The Sonus Edge provides support on the ASM for the PeterConnect Agent application. This Best Practice details how to install and validate the PeterConnect agent onto the SBA.

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  1. Logon to the SBA using Remote Desktop. See Enabling and Disabling Remote Desktop on the ASM.

  2. Copy the PcaFrontEndSetupx64V8.0.2.0.3.exe software onto the SBA.

  3. Execute the installer.

  4. Accept the License terms.

  5. Click Next.



  6. Ensure the SBA is ready for the agent installation.

  7. Click Next.


  8. Specify the location of your PeterConnect Server (click Browse and select the applicable folder).

  9. Click Install.


  10. Validate to complete the installation.

  11. Click Close. The Wizard starts automatically.




  12. Ensure the PeterConnect address is correct.

  13. Click Next.



  14. Ensure your SBA pool is Defined. If not, click Add all Not Defined.

  15. Click Execute Actions.


  16. Create a local user to run the agent and specify the password.

  17. Click Create User.

  18. Click Next.


  19. Click Finish.


  20. Confirm the service status is Started and the configuration Service is properly Connected.


  21. Additionally, confirm using the standard Windows Service manager.



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Software Name
Publisher
Version Tested
PeterConnects FrontEnd x64JDM Software BV8.0.12.0
PeterConnects FrontEnd installation for LyncJDM Software BV8.0.12.0

4. Support

Contact Sonus Technical support for any issues involving ASM module and JDM software.

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