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This document describes the recommended procedure for upgrading or downgrading the
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In this section:
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Additional sections:
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Before You Begin
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You will need current software maintenance to perform the upgrade.
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Read the release notes for the target
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Make sure your environment still complies with the
requirements and supported platforms.Spacevars 0 longproduct Tip The End of Support Announcements for SBC Edge Portfolio and SBC SWe Edge page has important information regarding platform support for future versions of
.Spacevars 0 longproduct You must Back up your SBC Edge data in the unlikely event that you encounter an issue with your
upgrade and need to roll back by downgrading.Spacevars 0 longproduct Tip
recommends renaming the backup filename to indicate the current software version and build number . For example, rename the backup toSpacevars 0 company Ribbon
SBC 1000/2000-1.3.0-b80.tar.gz
if you are currently running a
version 1.3.0 build 80.Spacevars 0 longproduct - In the event of new alarms raised after upgrading the
, ensure you have no outstanding alarms before upgrading theSpacevars 0 longproduct
. To clear alarm(s), follow the instructions outlined in Acting on Displayed Alarms.Spacevars 0 longproduct - If you encounter any problems with your production upgrade that you cannot resolve in a timely manner, open a case in the Ribbon Support Portal.
Performing the Upgrade
Refer to the appropriate upgrade instructions below for your
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Starting in Release 5.0, the ASM uses the Windows Server 2012R2 2019 in order to prepare for Skype for Business SBA.
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Prepare to Upgrade the
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You now may proceed with upgrading the
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Upgrade the
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- From the Ribbon Support Portal - Download Center, download the sw-release-x.y.z file where x.y.z indicates the version number you are upgrading to:
Model - the filename uses file extensionSpacevars 0 series .img
.
Model - the filename uses file extensionSpacevars 0 series2 .img
.
- Select the desired
upgrade method:Spacevars 0 longproduct - Upgrade and activate new version in a single step using the One-Step Upgrade.
- Upgrade and activate new version during maintenance hours using Upgrading the Inactive Partition.
- Ensure the
has upgraded by verifying the running SBC Edge software version.Spacevars 0 longproduct
Congratulations, you have completed upgrading the
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Post-upgrade Check List
- You must clear your web browser cache before you login to the
.Spacevars 0 longproduct - Perform a backup of your data on the new
version. Similarly to the backup preformed in step 3 of the Before You Begin section above, we recommend you rename the backup filename to indicate the current software version and build number.Spacevars 0 longproduct - Ensure there are no new alarms generated after the upgrade. In the event of finding new alarms, address what is causing them.
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